Lorna Gee

Front of House Operations:

Ensuring a welcoming and professional first point of contact for the Geospatial Data Science Research Group.

Managing inquiries and providing exceptional customer service.

Collaborating with the team to enhance the Geospatial Glasgow website.

Efficiently handling calendar management, including arranging suitable times for meetings and events.

Event Coordination and Management:

Overseeing end-to-end event planning and execution.

Cultivating relationships with vendors and venues to ensure seamless service delivery.

Acting as the main point of contact for event participants, sponsors, and stakeholders.

Coordinating technical support for presentations and ensuring smooth event execution.

Collaborating with the marketing team to boost event visibility and attendance.

Efficiently managing event budgets and proactively planning for potential challenges.

Leading teams and promoting teamwork for successful events.

Ticketing and Registration:

Managing the Eventbrite ticketing platform for streamlined registration.

Creating diverse ticket tiers to cater to various attendee needs.

Collaborating with marketing to drive ticket sales.

Handling payment processes and billing within Eventbrite.

Addressing ticket-related inquiries to ensure attendee satisfaction.

Utilising data for insights and future event planning.

Managing on-site event check-ins.

Additional Skills and Contributions:

Providing valuable committee support by enhancing transparency and decision-making through minute documentation.

Managing finances in compliance with the University of Glasgow's guidelines.

Enhancing operational efficiency by implementing effective task and schedule management.

Organising team social events and activities to promote collaboration and morale.

Demonstrating adaptability in handling unforeseen challenges promptly.

Actively pursuing professional development to stay current in relevant skills.

Facilitating smooth onboarding for new team members.

Organising eco-friendly and budget-conscious travel in alignment with university initiatives.

Committed to further training in website management, social media, advanced software, and time management to enhance productivity.

Collaborating on projects, participating in university events, supporting new students, and contributing to sustainability initiatives.

Managed front-of-house reception, including answering phones, directing calls, and welcoming visitors.

Facilitated smooth event operations by coordinating with venue staff and suppliers.

Maintained strong relationships with caterers and suppliers to ensure top-quality service.

Ensured strict compliance with the Data Protection Act (DPA98) for secure asset custody.

Utilised UAS and JPA for precise record-keeping of students and Training Officers.

Upheld the URNU Code of Conduct, fostering a professional atmosphere.

Demonstrated expertise in Royal Navy working practices for effective liaison.

Supported unit staff in communication with members, staff, affiliates, and alumni.

Managed the Unit Diary, scheduling appointments, and overseeing stationery procurement.

Ensuring a welcoming and professional first point of contact for NHS Scotland.

Managing inquiries and providing exceptional customer service.

Efficiently handling calendar management, including arranging suitable times for meetings and events.

Managing front-of-house reception area.

Handling calls for booking conferences/meeting rooms.

Greeting and signing in/out visitors.

Maintaining visitor logs and issuing visitor badges.

Managing post, courier deliveries, and resolving infrastructure issues.

Providing coverage for other receptionists during their absences.