Summary
Overview
Work history
Education
Skills
Languages
Work availability
Timeline
Stuart Roffey

Stuart Roffey

NORWICH,England
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford

Summary

I am an intelligent , energetic, self starter with a ready sense of humour and great interpersonal skills. Adaptable to any environment through experience and endeavor. Many years of experience in sales , customer relations and building relationships with clients and professionals. My employment history prior to deciding to start my own business was mostly in sales, after starting out as an Insurance Adjuster following college. From there I was employed as a Sales Manager for an estate agency. Over the years I worked as a Sales Agent , selling cars to the US military through the OMSO (Overseas Military Sales Organisation) program , where I was based in Germany for three years. During my time there I attended the OMSO professional sales course and finished as "Top Gun". Upon return to the UK I worked also in car sales , receiving several awards as "Salesman of the Year" before moving on to selling digital printing equipment for Toshiba and Xerox. Also receiving awards as both "Salesman of the Year" and "Sales Manager of the Year". I then worked for two years in the renewable technology sector as a Sales Director , before deciding to start my own property business. Something I have always had a passion for.

Overview

35
35
years of professional experience
7
7
years of post-secondary education

Work history

Director

Boardwalk Properties Ltd
Norwich, Norfolk
02.2012 - Current

Building and running my own property business. Sourcing, negotiating and closing of property deals with clients and vendors. Managing day to day running of business including admin and accounts via Free Agent softare and spreadsheets. Building relationships with clients, suppliers, contractors, professionals and vendors. Handling contracts and legal aspects alongside agents, solicitors and planners.

Sales Director

Renewable Technologies Ltd
Norwich, Norfolk
01.2011 - 02.2012

Sales Director responsible for recruitment of a sales team and directing a sales strategy for the supply and installation of solar panels and LED technology.

  • Improved profitability, developing pipeline using multiple sales channels and penetration strategies.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Generated new leads and opportunities to maximise revenue.
  • Managed team of 4 representatives across East Anglia region.
  • Analysed industry and competitor trends to enhance sales strategy.

Regional Sales Manager

First Copy Norwich Ltd
Norwich, Norfolk
11.2008 - 01.2011
  • Responsible for the managing and performance of a sales team to achieve targets in Xerox digital printing ,scanning and copying technology
  • Employed negotiating, technical and financial skills and experience to build and cultivate a strong repeat customer base
  • Led a sales team of 5 to achieve their sales targets.
  • Targeted and actioned sales calls, appointments and closing deals according to ratios and performance data.
  • Produced regular reports with in-depth detail of sales performance.
  • Created conference and event business plans, motivating and encouraging contribution from sales team.
  • Identified and qualified new sales prospects to continually meet targets.
  • Provided trustworthy feedback and after-sales support to maximise customer lifetime value.
  • Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
  • Carried out sales visits to current and prospective customers.
  • Increased profitability by developing pipelines using multiple marketing channels and sales strategies.
  • Generated accurate summaries and YoY growth percentage for accounts.
  • Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
  • Retained existing customers and substantially grew customer base, product line and sales volume.

Regional Sales Manager

NCS Ltd
Norwich , Norfolk
01.2002 - 11.2008
  • Responsible for the managing and performance of a sales team to achieve targets in Toshiba digital printing ,scanning and copying technology
  • Employed negotiating, technical and financial skills and experience to build and cultivate a strong repeat customer base
  • Led a sales team of 5 to achieve their sales targets.
  • Targeted and actioned sales calls, appointments and closing deals according to ratios and performance data.
  • Produced regular reports with in-depth detail of sales performance.
  • Created conference and event business plans, motivating and encouraging contribution from sales team.
  • Identified and qualified new sales prospects to continually meet targets.
  • Provided trustworthy feedback and after-sales support to maximise customer lifetime value.
  • Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
  • Carried out sales visits to current and prospective customers.
  • Increased profitability by developing pipelines using multiple marketing channels and sales strategies.
  • Generated accurate summaries and YoY growth percentage for accounts.
  • Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
  • Retained existing customers and substantially grew customer base, product line and sales volume.

Regional Sales Manager

Ricoh UK Ltd
Bedford , Central Bedfordshire
01.2000 - 01.2002
  • Responsible for the managing and performance of a sales team to achieve targets in Toshiba digital printing ,scanning and copying technology
  • Employed negotiating, technical and financial skills and experience to build and cultivate a strong repeat customer base
  • Led a sales team of 5 to achieve their sales targets.
  • Targeted and actioned sales calls, appointments and closing deals according to ratios and performance data.
  • Produced regular reports with in-depth detail of sales performance.
  • Created conference and event business plans, motivating and encouraging contribution from sales team.
  • Identified and qualified new sales prospects to continually meet targets.
  • Provided trustworthy feedback and after-sales support to maximise customer lifetime value.
  • Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
  • Carried out sales visits to current and prospective customers.
  • Increased profitability by developing pipelines using multiple marketing channels and sales strategies.
  • Generated accurate summaries and YoY growth percentage for accounts.
  • Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
  • Retained existing customers and substantially grew customer base, product line and sales volume.

Sales Executive

Lancaster Group
Norwich, Norfolk
09.1996 - 01.2000

Sales of new and used vehicles to new and existing customers.

Maintaining a high level of sales performance using skills , experience and knowledge .

Providing a top level of customer satisfaction using interpersonal relationship skills , communication and follow up.

Identifying sales opportunities using service database, financial agreements and customer records.

Professional "meet and greet" sales identifying and closing of opportunities.

Detailed qualificiation of all prospective clients and buyers.

Calculating and presenting deals to prospective customers designed to meet with their needs , wants and budget.

Sales Executive

Holden Motors
Norwich, Norfolk
03.1995 - 09.1996

Sales of new and used vehicles to new and existing customers.

Maintaining a high level of sales performance using skills , experience and knowledge .

Providing a top level of customer satisfaction using interpersonal relationship skills , communication and follow up.

Identifying sales opportunities using service database, financial agreements and customer records.

Professional "meet and greet" sales identifying and closing of opportunities.

Detailed qualificiation of all prospective clients and buyers.

Calculating and presenting deals to prospective customers designed to meet with their needs , wants and budget.

Sales Executive

Ledley Group
Grantham , Lincolnshire
06.1992 - 03.1995

Sales of new and used vehicles to new and existing customers.

Maintaining a high level of sales performance using skills , experience and knowledge .

Providing a top level of customer satisfaction using interpersonal relationship skills , communication and follow up.

Identifying sales opportunities using service database, financial agreements and customer records.

Professional "meet and greet" sales identifying and closing of opportunities.

Detailed qualificiation of all prospective clients and buyers.

Calculating and presenting deals to prospective customers designed to meet with their needs , wants and budget.

Sales Executive

OMSO (Overseas Military Sales Organisation)
Kaiserslautern , Germany
11.1988 - 06.1992

Sales of new vehicles to US overseas military personel for either immediate delivery or collection upon PCS return to the USA.

Maintaining a high level of sales performance using skills , experience and knowledge .

Providing a top level of customer satisfaction using interpersonal relationship skills , communication and follow up.

Identifying sales opportunities using service database, financial agreements and customer records.

Professional "meet and greet" sales identifying and closing of opportunities.

Detailed qualificiation of all prospective clients and buyers.

Calculating and presenting deals to prospective customers designed to meet with their needs , wants and budget.

Education

Higher National Diploma - Business Studies

Stamford College, Stamford
09.1984 - 06.1986

O Levels - English, Literature, German, Technical Drawing, Sociology, Physics, Geography, Mathematics.

Long Stratton High School, Norwich
09.1979 - 06.1984

Skills

Skills :

  • Self-motivation
  • Interpersonal Skills
  • Critical thinking and complex problem solving
  • Creativity
  • Decision Making
  • Customer Service
  • Marketing
  • Customer-focused
  • Communication skills
  • Time management
  • Team building
  • Attention to detail
  • Problem troubleshooting
  • Man Management

Languages

English
Native
German
Intermediate

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Director - Boardwalk Properties Ltd
02.2012 - Current
Sales Director - Renewable Technologies Ltd
01.2011 - 02.2012
Regional Sales Manager - First Copy Norwich Ltd
11.2008 - 01.2011
Regional Sales Manager - NCS Ltd
01.2002 - 11.2008
Regional Sales Manager - Ricoh UK Ltd
01.2000 - 01.2002
Sales Executive - Lancaster Group
09.1996 - 01.2000
Sales Executive - Holden Motors
03.1995 - 09.1996
Sales Executive - Ledley Group
06.1992 - 03.1995
Sales Executive - OMSO (Overseas Military Sales Organisation)
11.1988 - 06.1992
Stamford College - Higher National Diploma, Business Studies
09.1984 - 06.1986
Long Stratton High School - O Levels , English, Literature, German, Technical Drawing, Sociology, Physics, Geography, Mathematics.
09.1979 - 06.1984
Stuart Roffey