Experienced professional with a proven ability to manage large teams, fostering individual growth and development while maintaining resilience in high-pressure situations. Demonstrates exceptional patience, active listening skills, and decisive action-taking capabilities, with a strong aptitude for crisis resolution. Committed to leveraging these core competencies to drive organisational success and cultivate a positive work environment.
Overview
22
22
years of professional experience
28
28
years of post-secondary education
Work history
Driving instructor
Self employed
Manchester, Greater Manchester
08.2016 - Current
Cultivated a supportive learning environment, easing anxiety associated with learning how to drive.
Prepared learners for emergency situations during lessons, ensuring swift response under pressure.
Provided constructive feedback after every lesson, leading to continuous improvement in students' driving skills.
Managed scheduling of lessons, offering flexibility for busy learners whilst maintaining efficiency.
Improved student confidence for successful driving tests with patient and clear instruction.
Assisted students in building confidence behind the wheel through gradual exposure to different road conditions and situations.
Guided nervous beginner drivers through their initial experiences behind the wheel providing reassurance and encouragement.
Adapted teaching methods to individual learning styles, ensuring comprehensive understanding of road rules.
Assessed learners' driving knowledge and ability and adapted lessons accordingly.
Operations manager
Subway
Manchester, Greater Manchester
09.2004 - Current
Managing multiple sites with a staffing level of more than 70 people.
Implemented quality control measures, enhanced product standards.
Encouraged innovative thinking in the team, fostered an environment of growth and development.