Reliable and proactive individual with talent for problem solving and communication. Skilled in fostering positive relationships and providing compassionate patient-centred care in diverse environments.
Overview
9
9
years of professional experience
Work history
Personal Trainer/Fitness Instructor
Oriam Sports Performance Centre
Heriot Watt Campus
2019.10 - Current
Worked with student and community members to deliver holistic, person centred training.
Offered exercise variations to support participants with injuries and specialist needs.
Delivered engaging group fitness classes, fostering a community atmosphere within the gym facility.
Managed diary to organise client bookings.
Maintained awareness of latest personal training techniques and best practices by researching trends.
Lead on 'Fitness Friday' content creation for Oriam social media content.
Primary contributor to surpassing Oriam Personal Training financial targets for 21/22, 22/23 financial years.
Sports Massage Therapist
Oriam Sports Performance Centre
Heriot Watt Campus
2025.06 - Current
Applied sports massage therapies for increased flexibility and performance.
Assessed clients' physical conditions to tailor appropriate treatments.
Educated clients on self-care techniques, promoting optimal health benefits.
Ensured safe practice by adhering strictly to professional guidelines and ethics.
Personal Trainer
Scottish Veteran Residences
Edinburgh
2024.05 - 2024.09
Provided ongoing fitness support and encouragement to residents of SVR Whitefoord House.
Worked as part of a multi disciplinary team to deliver specific care based on individual need.
Considered multiple comorbidities when working with residents to ensure safe, person centred practice.
Customer Assistant
Oriam Sports Performance Centre
Heriot Watt Campus
2017.02 - 2019.10
Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Used a range of leisure management and IT systems to take a proactive approach in shift planning.
Set up and explain new membership contracts.
Served as the main liaison between customers, management and sales team.
Upheld job standards in a variety of areas including end of shift till checks as well as daily cleaning of work area.
Fulfilled other roles outside of contracted CA position. This included facility assistant duties where I have helped with booking set ups and take downs as well as various other tasks associated with the daily operations of Oriam.
Rehabilitation Class Assistant
Chest Heart and Stroke Scotland (Voluntary Role)
Edinburgh
2025.06 - Current
Supervised post stroke upper limb rehabilitation classes.
Lead on class warmups.
Provided tailored support to class participants.
Contributed to exercise choice in class.
Befriender
Butterfly Trust (Voluntary Role)
Edinburgh
2025.07 - Current
Engaged in befriending activities with young people living with Cystic Fibrosis.
Completed monthly recording and invoice forms.
Ward Helper
NHS Lothian (Voluntary Role)
Astley Ainsley Hospital, Edinburgh
2022.10 - 2024.09
Engaged patients in East Pavilion Ward, to help them stay mentally active and manage any anxieties caused by hospital stay.
Accompanied patients to other areas of the hospital as required.
Assisted patients on wellbeing walks around AAH grounds.
Supported the distribution of food and drinks to patients.
Department Assistant
NHS Lothian (Voluntary Role)
Royal Infirmary of Edinburgh
2022.10 - 2023.06
Helped with various administrative roles in OPD-5, including filing notes and sorting excel documents for increased data accessibility.
Shadowed Physiotherapists in MSK Outpatient Setting.
Maintained inventory of supplies, reducing shortage instances.
Collaborated with other departments, improving interdepartmental relations.
Produced various posters for department, including work on PEACE and LOVE acronym and Edinburgh Leisure Care Pathway flowcharts.
Education
Master of Science - Physiotherapy
Queen Margaret University
Edinburgh
2023.09 -
Bachelor of Science - Physics
Heriot Watt University
Edinburgh
2016.09 - 2019.05
Skills
Caring and Compassionate Approach
Strong Communication Skills
Experience in team leading and collaborative working within multi-disciplinary setting
Enthusiastic Problem-Solver
Accomplishments
Level 3 Personal Training
Level 3 Sports Massage
Level 3 Award in Supporting Pre and Postnatal Clients with Exercise and Nutrition