Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Hi, I’m

Stuart Martin

Regional key Account Manager
Falkirk,Scotland

Summary

Strategic goal driven Sales professional of 15 years, with 12 years technical engineering background in Machining /Steel fabrication / Machinery and Supply chain services. Engaging with higher levels of a business. Bringing an engineering education with the attitude of a sales approach.

Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Proven ability to quickly build relationships with clients and business audiences. Commended for innovation and creative problem-solving abilities to address business challenges.

Results-oriented individual with honest, hardworking nature and natural leadership talents. Demonstrable record of accomplishment in team management, sales development and lead prospecting to enhance growth and strengthen market penetration.

Overview

32
years of professional experience
1
Certification

Work history

Hellermann Tyton
Cannock, Staffordshire

Key Account Manager- UK North and Northern ireland
08.2024 - Current

Job overview

  • Identified new business opportunities and increased lead generation to grow profits.
  • Communicated new products and services to drive customer interest and boost sales.
  • Resolved client complaints quickly and used feedback to improve account management services.
  • Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
  • Reported on account progress, targets and forecasts and sought solutions to performance issues.

Wesco / Anixter (UK)
Chesterfield

Safety Business Manager
11.2022 - 08.2024

Job overview

  • Reporting to European Sales Director to build growth in UK region and collaborate with other colleagues across EMEA
  • With a strong customer base it is more about understanding the customer needs and not funneling them down a singular product sales route
  • Working alongside Key Account managers to help them seek out new uncharted business across multiple branches and always pushing for growth as the focus, all the while developing strong customer connections, promoting long-lasting relationships.
  • Boosted customer satisfaction scores through fast and knowledgeable issue resolution.
  • Designed and implemented training to further develop staff based on business goals.
  • Delivered business strategy to drive revenue and operational efficiencies.
  • Planned revenue generation strategies designed for growth.
  • Sales growth of 27% after year 1 in post

Wesco/ Hazmasters Inc

Senior Account Manager
02.2017 - 11.2022

Job overview

  • Reporting to the Sales Manager for Alberta
  • Main role was to hunt out new opportunities for potential wallet share increase and new customers by cold and warm call
  • Part of a team with district safety sales target of 33 million in revenue with a mix of product and value services
  • Nurtured client relationships, scheduling on-site visits or off-site meetings to touch base on account needs.
  • Reviewed accounts regularly to assess performance and identify improvement areas.
  • Own territory taken from 1.5 million to new baseline of 2.5 million ongoing business in 3 years and maintained through covid
  • Working with various internal leaders to ensure customer satisfaction is kept as a priority with ongoing transactions and responsive issue resolution
  • Working closely with suppliers to ensure the right product is presented as the correct solution to clients
  • And supported in the correct way.
  • Managed client portfolios, fostering long-term relationships and client satisfaction.
  • Handled customer concerns and complaints to resolve issues and build loyalty.
  • Established strong relationships with new clients through effective influencing, strategic prospecting and weaving exceptional customer service into sales process.
  • Delivered high level of service to clients to maintain and extend relationships for future business opportunities.
  • Retained existing customer accounts through consistent engagement and sales data analysis.
  • Reviewed accounts regularly to assess performance and identify improvement areas.
  • Negotiated contracts and closed deals to achieve favorable terms for corporate objectives.

Barpek safety products

General Sales Manager
09.2015 - 02.2017

Job overview

  • Evaluated Business as a potential ownership opportunity
  • Developed business plans to expand product offering to compliment and grow market share opportunity working with overseas suppliers to identify samples and trial new products
  • Developed go to market plan to include website improvement and marketing materials
  • Identified key customer growth plans and executed major expansion with a national name that led to 21% growth in the first year 950k to 1.2 million in 6 months
  • Generated company growth through market expansion and sales.
  • Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
  • Developed new ideas and thought creatively to grow business and enhance profitability and revenue.

Latoplast ltd

Branch/District Sales Manager
06.2014 - 09.2015

Job overview

  • Key Account Manager…
  • Turned around the failing sales of the number one customer with an increase of 18% in overall sales
  • Also noted that this account had been previously purchasing in a cost plus basis by the previous KAM, taking a margin of 11% to 19% in my time there and also increased sales with prudent managing and honest communication
  • Managed KPI's.
  • Keeping a lid on branch costs with prudent purchasing of branch consumables and correct resource allocation
  • Steadied the ship from what was a freefall mode
  • Comment from the HQ manager that I had turned around the branch
  • Won the next company wide sales competition…
  • The first anyone from this district had done so in many years, in a friendly fought competition with Ontario sales manager, while also motivating other branch employees to outperform their norm
  • Developed a Seasonal sales strategy for our wholesalers in Construction market
  • Worked closely with warehouse to reorganize and fix shipping errors with a double check system and bin location system to be ready for when the company implemented an, as yet, not implemented Bin picking system
  • Conducted recruitment for the branch, for final recommendations by senior leadership.

Latoplast Ltd

Territory Sales Manager
01.2014 - 06.2014

Job overview

  • Effective face to face engagement and relationship building with wholesale customers and business owners
  • Strategic sales plan for territory accounts
  • Excellent relationship management to facilitate customer loyalty based on service and product and market knowledge
  • Took over previous free fall accounts and re-energized to perform better
  • Won nationwide sales competition, motivating fellow inside sales colleagues who also won their category for the first time in their history
  • Promoted to Branch/District manager.

Greggs Distributors LLP

Outside sales Representative
08.2009 - 01.2014

Job overview

  • Effective face to face engagement with customers to facilitate excellent sales growth and superior customer service
  • Time managed sales calls scheduled to customer needs
  • Developed creative marketing strategies to generate sales from customers
  • Identified and recruited new customers in closely defined territory
  • Used effective negotiation skills to maintain healthy profit margins for the business while maintaining excellent customer loyalty and growth
  • Successfully marketed the company as the single source for their MRO and safety needs
  • Travelled regularly to rural areas to maintain schedule of engagement
  • Liaised with product specialists to support customer needs.

Thales Machine
Edmonton Canada

Senior machinist
12.2008 - 08.2009

Job overview

  • Used work instructions and measuring tools to check specifications of finished items.
  • Kept work areas clean, tidy and hazard-free to uphold general safety and security.
  • Performed regular, routine maintenance on machinery to maintain smooth-running operations.
  • Performed test runs to check machinery operated correctly.
  • Operated precision measuring equipment to comply with product quality standards.
  • Kept accurate, detailed production data and records for quality control.
  • Operated various machine tools including Lathe Turners and Milling Machines, providing consistent results across diverse processes.

Anderson Precision Gears Ltd
Motherwell, North Lanarkshire

Lead Hand Machinist
11.2007 - 11.2008

Job overview

  • Trained employees how to fix problems, correct mistakes and maximise productivity.
  • Maintained tools, equipment and machinery in good working order.
  • Maintained fast pace and attention to detail to meet productivity targets.
  • Strictly followed company safety regulations, eliminating workplace accidents and incidents.
  • Created top-quality products by following strict standards and specifications.
  • Cross-trained on different stations to assist with production needs.
  • Aligned components to exact specifications to prevent inferior output.

Nutana Machine
Saskatoon Canada

Manual and CNC Machinist
11.2005 - 10.2007

Job overview

  • Used milling cutters, drills, taps and other CNC cutting tools safely and efficiently.
  • Measured workpieces to determine accuracy of machine operation and identify defects.
  • Read, interpreted and communicated technical information.
  • Identified and suggested process, method and tooling improvements.
  • Reviewed mechanical drawings, machine adjustments and material requirements carefully for accuracy.
  • Produced components in alignment with quality high standards and specifications.
  • Performed test runs to check machinery operated correctly.
  • Adhered to all health and safety, environmental and energy impact standards to support compliance.
  • Addressed process faults, errors and non-conformities, highlighting promptly to supervision.

Alexander Dennis
Falkirk

Senior Machinist
01.1993 - 11.2005

Job overview

  • Used work instructions and measuring tools to check specifications of finished items.
  • Kept work areas clean, tidy and hazard-free to uphold general safety and security.
  • Performed regular, routine maintenance on machinery to maintain smooth-running operations.
  • Performed test runs to check machinery operated correctly.
  • Operated precision measuring equipment to comply with product quality standards.
  • Measured workpieces to determine accuracy of machine operation and identify defects.
  • Kept accurate, detailed production data and records for quality control.
  • Read standard blueprints and consulted technical resources to resolve machine malfunctions.

Education

Falkirk College
Falkirk

NVQ Level 3 from Business management
1988 - 1989 (1 year)

University overview

Skills

  • Leadership skills
  • Client account management
  • Business development
  • Strategic Planning
  • Schedule management
  • Sales expertise
  • Lead generation
  • Conflict Resolution

Accomplishments

Accomplishments
  • Over the last 7+years have actively sourced and developed relationships with end users and manufacturers to not only procure product, but to drive down costs within the customer's business through value added and specialised support services and driving down the Total Cost of Ownership In Canada for 6 years and the UK for the last 15 months. In doing so, I become the “trusted advisor” for my customers and become the first point of call. This has led me to branch above and beyond my targets and recently (and ongoing) worked on projects ranging from £100k to upwards of £1 million.
  • A record of success that allowed a transfer home with my employer to help them build a new safety platform to sell PPE
  • Repeated engagement with vendors and manufacturers of products and bring together matter experts to go above and beyond customer expectations to give them a personal feel whilst having the support of a global company. Have a close relationship with multiple manufacturers including 3M, Honeywell, MSA among many others

Certification

CSP- Certified sales professional.. June 2017.

3 day Professional Selling course by Canadian Professional Sales Association.

topics covered... Consultative selling- sales personality traits- Strategic planning Self Management Skills- Influential sales Skills.

Affiliations

Affiliations
  • been a keen footballer most of my life.. now spend my time as a fan and also playing Golf with my son regularly.. keeping fit is important to me also.as is spending time travelling with my Wife

Timeline

Key Account Manager- UK North and Northern ireland
Hellermann Tyton
08.2024 - Current
Safety Business Manager
Wesco / Anixter (UK)
11.2022 - 08.2024
Senior Account Manager
Wesco/ Hazmasters Inc
02.2017 - 11.2022
General Sales Manager
Barpek safety products
09.2015 - 02.2017
Branch/District Sales Manager
Latoplast ltd
06.2014 - 09.2015
Territory Sales Manager
Latoplast Ltd
01.2014 - 06.2014
Outside sales Representative
Greggs Distributors LLP
08.2009 - 01.2014
Senior machinist
Thales Machine
12.2008 - 08.2009
Lead Hand Machinist
Anderson Precision Gears Ltd
11.2007 - 11.2008
Manual and CNC Machinist
Nutana Machine
11.2005 - 10.2007
Senior Machinist
Alexander Dennis
01.1993 - 11.2005
Falkirk College
NVQ Level 3 from Business management
1988 - 1989 (1 year)

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Stuart MartinRegional key Account Manager