Stuart Dunsmore
Quorn,Leicestershire
Summary
Results-driven professional with a robust background in sales management and business development, with numerous TOP NATIONAL achievements. Expertise in workforce training and development, alongside exceptional customer service and support capabilities. Strong leadership and negotiation skills, with a comprehensive understanding of the UK property industry. A wide skill set gained from working as a previous business owner and currently within one of the country's largest property services organisations. A demonstrated ability to achieve consistent colleague and client buy-in, enabling the successful implementation of sales and training initiatives.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Land & New Homes Area Manager
Countrywide Plc
2025.01 - 2026.02
- Identifying & forging key working relationships with land owners, developers, and contractors in my area.
- Gain sole agency agreements to aid in the effective sale of their developments.
- Develop & maintain high quality working relationships with staff of 13 branches that I represent.
- Be the central point of contact for regional sales managers and sales directors
- Maximise revenue for clients, ensuring efficient sales of developed real estate.
- To train and upskill estate agency staff members to effectively identify, contact and process credible leads.
- Gain new business using ongoing contacts and knowledge base.
Residential Property Valuer
Spencers Estate Agents – Countrywide Plc
2023.04 - 2024.12
- Working for Spencers Estate Agency as part of the Countrywide Group, enables me to provide the best possible service to clients, meeting their housing dreams and requirements.
- Through the use of modern I.T. systems, touting, marketing, and gaining trust from clients, I am privileged and trusted to help vendors and buyers alike realise their property and housing dreams.
- Whilst working closely as part of a team I strive towards a shared goal of offering clients an exemplary service.
- Through the use of a traditional Estate Agency methods, along with modern technology to enable efficiencies, I have enabled my branch to achieve ambitious growth targets within a challenging post pandemic market place.
Lettings Director
Horton Estate Agents Ltd
2021.11 - 2023.03
- Start up function: To design, launch and build a platform for the company for establish and grow a new lettings department. This involved liaising with key suppliers, trailing and selecting appropriate technological contractors, setting up SOPs, running the business from both a day-to-day task-based perspective, right to way through to marketing and accounting requirements.
- Bringing the department to a break-even point within 12 months, which was aided by achieving 26 fully managed properties throughout the Leicestershire and Nottinghamshire areas. Training and cascading tasks to wider members of the company to enable growth and operations to span a wider geographical area, maintaining excellent relationships with both landlords and tenants by providing an exemplify well rounded service.
Director/Owner
Nicholas Humphreys - Lincoln
2016.09 - 2021.10
- Director/Manager Function: Launching and building a cold start business achieving a network of both landlords and tenants within the Lincoln area. Utilising, modern advertising methods to successfully differentiate from the service offered by my competitors.
- Achieving a 1197% growth on investment within 5 years. Growing from 0 – 83 landlords, equating to over 250 properties and upwards of 847 rooms based upon implementing a proven franchise platform using modern technology & systems to increase efficiency. Recruiting and training 2 employees to work independently and confidently, enabling them to ‘Make the job their own' whilst upholding a service level to be proud of.
Sales Negotiator
Harrison Murray (The Nottingham Building Society)
2015.05 - 2016.09
- Working within a team to match properties to house hunters requirements, arranging viewings accordingly.
- Taking offers and progressing from offer stage, through to completion by liaising with all stakeholders effectively.
- Working towards and achieving both individual and branch targets based on activity and revenue.
Territory Manager-Trent LNR
Becton Dickinson UK Ltd
2014.05 - 2014.12
- In this commercial sales and training role I was responsible for delivering quarterly and annual territory targets for promoted products within BD MSS by training and informing customers and end users of a national ‘Safer Sharps' safety initiative.
- Understanding the needs of my customers and designing and positioning training sessions to meet their needs in line with new and improved legislation.
- Provide training for key departments within the hospital environment to include but are not limited to Theatres, ITU, Wards, A& E and Procurement.
Area Sales Manager
Biomet UK Healthcare Ltd.
2012.11 - 2014.03
- Key Performance Indicators: Achieving Biomet sales targets by the implementation of European and UK strategic plans. Responsible for achieving sales and maintaining excellent customer service to include training and support within the hospital environment, ensuring safe and effective use of products.
- Outstanding sales performance: Runner up for Salesperson of the year FY/13 Award.
- Training and development of clinical staff: Increase knowledge, understanding and enhance safe and effective use of surgical equipment and implants. Delivery of practical demonstrations and workshops of orthopaedic instruments and implants using varied teaching strategies: Formal PowerPoint presentations, Q & A sessions, Patient profiling/Scenario discussions to varying clinical staff with differing levels of knowledge and experience. For example: Professors, Consultant Surgeons, Sisters, Nurses and HCAs.
- Tendering and education presentations: Presentation of products and services to commissioners, procurement and clinical directors to accompany tendering submissions.
- Cross team working: Graduate guidance and training sessions to increase product knowledge and enhance understanding and competence within the role.
Senior Territory Manager
Quintiles (UK) Limited (Johnson & Johnson)
2010.01 - 2012.10
- Key Performance Indicators: Drive / Grow business throughout the territory promoting product portfolio whilst responsible for business planning and target coverage and frequency. Implemented several successful product launches in line with business launch plans. Support Function: Responsible for ensuring that our account management process is fit for purpose through effective territory management within my business region. Growth of the primary care portfolio is achieved by targeting key customers and delivering key selling points and KPIs.
- Regional Training & Coach: Training and development of sales force, this ranges from new starters to experienced senior sales representatives, on effective delivery of Selling skills (PSS) to optimise their in call performance and effectiveness. Support the training department with delivery of educational presentations at Regional and National level.
- ITC Training: Assist at Head Office with ITCs for new starters by explaining relevance and practical implementation of PSS in the field, to include encouraging self-analysis through role plays and fielding queries and questions.
- Expenses Trainer (Regional): Train new starters on the expenses system, this requires in-depth and comprehensive knowledge and adherence to the policy. Key point of contact for all queries relating to the expenses policy, this requires collaborative working throughout the region whilst simultaneously managing my own workload.
- Top Sales Performer Nationally
- Devised and presented regional team training session to replicate my sales success, to include SWOT analysis, individual action plans and team action plan which resulted in brand sales increases.
- Effectively Implemented and Adapted Several Selling Models.
- Trained in and implemented key account management strategies.
Medical Sales Representative
Innovex (UK) Limited
2005.10 - 2009.12
- Maximise sales growth within a specified geographical territory, consistent with company strategy and objectives. Promoting both primary care and established brand portfolio within a syndicated team.
- Outstanding Sales Performance: Top Performer Nationally during launch phase of a business-critical product. This was achieved through effective planning techniques and in-call excellence.
- Invited to present at the national conference to share successes and best practice to peers and colleagues across the UK.
- Special Achievement Award: This highly prestigious award was received for outstanding presentation skills and sharing best practice at national level.
- Planning champion: Personally developed and implemented a planning tool which enables more efficient ways of working at territory level. This tool was rolled out nationally due to its effectiveness.
Sales Executive (Partner)
Stark Media Ltd
2004.11 - 2005.10
- Successfully established Stark Media which was a media brokering and advertising company based in Northampton. Main focus and drive was to utilise skills gained through Business Entrepreneurship Degree.
Education
BA (Hons) - Business Entrepreneurship
University College Northampton
2001.01 - 2004.01
A Levels - undefined
Robert Smyth Upper School
1997.01 - 2001.01
GCSE - undefined
Skills
- Sales management and business development
- Workforce training and development
- Estate agency and residential investment
- Customer service and support
- Advertising and marketing strategies
- Leadership and negotiation skills
- Investment properties expertise
- Information technology and operating systems
- KPIs mastery
- Influential communication
Certification
British Pharmaceutical Industry August 2008 ABPI
Interests
Spending time with family and friends, Cycling, Motorsport, Reading – Specifically focused around personal development and social awareness
Volunteer Experience
New College, Leicester, Assistant Volunteer Manager, 2014-12, 2015-05, Volunteer recruitment to fulfil 2 key strategic objectives: Mentor Scheme and paired reading. Engagement with local Universities to allow cross organisational collaboration., Supervising, managing and facilitating 120 volunteers, Project effectiveness evaluation – Design and conduct.
Courses Taken
ABPI Code of Practice Sales (2008); Stage 1 NCSCT Certification, Presenting skills, Account Management; NHS Workshop, Global Privacy and Awareness, Business Ethics; Wellards Education around Non-Medical Prescribing, Adverse Drug Reactions, Community Pharmacy Contract and Foundation Trusts; Advanced IDEALS (Based on full sales model); Foundation Excel; Practice Based Commissioning, PSS (Professional Selling Skills): ILM Level 3 Award in Coaching (partially completed), SPIN Selling.
References
References available upon request.
Timeline
Land & New Homes Area Manager
Countrywide Plc
2025.01 - 2026.02
Residential Property Valuer
Spencers Estate Agents – Countrywide Plc
2023.04 - 2024.12
Lettings Director
Horton Estate Agents Ltd
2021.11 - 2023.03
Director/Owner
Nicholas Humphreys - Lincoln
2016.09 - 2021.10
Sales Negotiator
Harrison Murray (The Nottingham Building Society)
2015.05 - 2016.09
Territory Manager-Trent LNR
Becton Dickinson UK Ltd
2014.05 - 2014.12
Area Sales Manager
Biomet UK Healthcare Ltd.
2012.11 - 2014.03
Senior Territory Manager
Quintiles (UK) Limited (Johnson & Johnson)
2010.01 - 2012.10
Medical Sales Representative
Innovex (UK) Limited
2005.10 - 2009.12
Sales Executive (Partner)
Stark Media Ltd
2004.11 - 2005.10
BA (Hons) - Business Entrepreneurship
University College Northampton
2001.01 - 2004.01
A Levels - undefined
Robert Smyth Upper School
1997.01 - 2001.01