Stuart Collins
Clitheroe
Summary
CX and SaaS Sales professional with 20 years of experience across Channel Sales, Account Management, and Technical Sales Engineering. Proven ability to bridge commercial and technical conversations, with a strong background in Contact Center, Voice, AI, and cloud technologies.
Consultative seller. Requirement gathering and understanding of customer/partner needs are the biggest part of my sales approach. Have experience recruiting, onboarding, and managing channel partners. Able to get delve into details on a deal to make the possible happen but also step back and align the larger business relationships with agreed success plans.
Happy to work as part of a larger team, or spearhead new initiatives.
Overview
21
21
years of professional experience
Work History
Partner Manager
Evaluagent
2024.04 - 2025.05
- Partnership development aligning with strategic business goals.
- Onboarded and enabled 5 new partners to add to existing 3
- Channel revenue doubled on previous year
- Relationship management as the primary go-to partner contact.
- Development of joint Go-To-Market initiatives and events.
- Monitoring partnership performance and customer experience.
- Cross-functional collaboration and partner enablement.
Partner Manager
Sabio
2022.07 - 2024.01
- Managed Group-level vendor relationships with key partners (Avaya, Genesys, Verint, AWS, Google, Microsoft, Twilio).
- Achieved 90% YoY growth with Google Cloud.
- Verint EMEA Support Partner of the Year 2023.
- Developed and executed detailed success plans and joint value propositions.
Partner Success Manager (UK)
Puzzel
2020.11 - 2022.06
- Managed partner onboarding and daily partner relationships.
- Doubled channel revenue on previous year
- Primary contact for channel partners
- Channel delivered the 2 largest customers at that time. Insurance: 2000 agents. Telecom: 1500 agents.
- Deal governance and support
- Led partner enablement, engagement, and success planning.
- Conducted monthly governance and managed sales escalations.
Channel Technical Sales Engineer
Unify
2015.02 - 2020.10
- Designed technical solutions and responded to tenders.
- Demonstrated products and developed technical plans.
- Day-to-day technical contact and relationship holder for channel community
- Maintained high level of knowledge on whole portfolio and market competitors
- Managed partner training and solution implementation.
Internal Account Manager
Intrinsic Technology
2014.02 - 2015.02
Sales Manager
CMS Group Ltd
2013.03 - 2013.12
System Integrator Account Manager
Avnet TS EMEA Ltd
2010.07 - 2013.03
HP and Symantec Internal Pre-Sales
Avnet TS EMEA Ltd
2008.07 - 2010.07
Corporate Support/Partner Trainer
Promethean Ltd
2004.06 - 2008.07
Education
BTEC HND - Multimedia Systems
Coleg Llandrillo
01.2002
BTEC National Diploma - Computing
Rhyl College
01.2000
Skills
- Discovery & Qualification
- CX and Contact Center Technology (Genesys, NICE, Avaya, AWS)
- Enablement (Demo’s, Guides, Training)
- Proposal & RFP Support
- Pipeline/CRM Management
- Technical and Commercial Stakeholder Engagement
- SaaS & AI Sales Strategy
- Strategic planning
- Conflict resolution
- Vendor management
- Building trust and relationships
Hobbies
· Football: Newport County supporter.
· Rugby: Pontypool RFC fan.
· Fitness: Passionate obstacle course racer; qualified fitness instructor.
· Video Games: I enjoy collecting and repairing old gaming hardware.
Timeline
Partner Manager
Evaluagent
2024.04 - 2025.05
Partner Manager
Sabio
2022.07 - 2024.01
Partner Success Manager (UK)
Puzzel
2020.11 - 2022.06
Channel Technical Sales Engineer
Unify
2015.02 - 2020.10
Internal Account Manager
Intrinsic Technology
2014.02 - 2015.02
Sales Manager
CMS Group Ltd
2013.03 - 2013.12
System Integrator Account Manager
Avnet TS EMEA Ltd
2010.07 - 2013.03
HP and Symantec Internal Pre-Sales
Avnet TS EMEA Ltd
2008.07 - 2010.07
Corporate Support/Partner Trainer
Promethean Ltd
2004.06 - 2008.07
BTEC National Diploma - Computing
Rhyl College
BTEC HND - Multimedia Systems
Coleg Llandrillo