Stuart Christie
Aberdeen,Aberdeen City
Summary
Hardworking retail management professional versed in all aspects of running high-end store, including opening and closing procedures, banking, merchandising and customer management.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work history
Temporary Store Manager
Dulux Decorator Centre
Aberdeen, Aberdeen City
2023.11 - Current
- Set SMART goals for store team, developing staff abilities and increasing sales performance.
- Kept awareness of competitor activity and developed ideas to promote store.
- Solicited customer feedback to understand customer needs and constantly improve product offerings.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
- Completed opening and closing procedures each day.
Store supervisor
Dulux Decorator Centre
Aberdeen, Aberdeen City
2022.04 - 2023.11
- Facilitated smooth store operations, performing daily opening and closing functions.
- Managed stock levels to maximise sales opportunities.
- Handled escalated customer concerns to build retention.
- Engaged with suppliers to facilitate smooth delivery schedules.
- Updated pricing and promotions to fulfil store goals.
- Trained team to upsell products and navigate POS systems.
Sales Assistant/Driver
Dulux Decorator Centre
Aberdeen/Edinburgh, Aberdeen City/Edinburgh City
2017.09 - 2022.04
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Delivered to building sites & customers jobs around Aberdeen & Aberdeenshire.
Education
Craigmount High School
Edinburgh 2003.08 - 2009.06
Skills
- Customer service
- Retail sales
- Customer satisfaction
- Retail inventory management
- Inventory control
- Merchandise planning
- Flexible schedule
- Store management
- Relationship management
Languages
English
Native
Timeline
Temporary Store Manager
Dulux Decorator Centre
2023.11 - Current
Store supervisor
Dulux Decorator Centre
2022.04 - 2023.11
Sales Assistant/Driver
Dulux Decorator Centre
2017.09 - 2022.04
Craigmount High School
2003.08 - 2009.06