Stuart Batten
High Wycombe,United Kingdom
Summary
Accomplished professional with extensive expertise in construction safety, project management, and team leadership. Proficient in SSSTS, CISRS Advanced Scaffolder, and CPCS - A62 Crane Supervisor certifications. Demonstrates strong skills in problem-solving, cost estimation, and effective public speaking. Adept at managing branch operations, budget control, and staff recruitment while ensuring health and safety compliance. Committed to ethical leadership and continuous improvement through quality control standards understanding and ISO 9001, 14001 & 45001 experience. Career goal: to leverage comprehensive skills in a senior management role within the construction industry.
Offering strong organisational and leadership skills, with background in team collaboration and problem-solving. Knowledgeable about managing timelines and coordinating resources to meet project goals. Ready to use and develop communication, planning, and stakeholder management skills.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
Work History
Project Manager
Palmers Scaffolding UK Ltd
Olympia, London
10.2023 - Current
- Currently managing 60 operatives on site.
- Mitigated potential risks effectively, safeguarded against possible pitfalls within projects.
- Developed comprehensive project plans for successful execution and delivery.
- Steered teams through complex project phases to successful completion.
- Guided the development of project objectives, established clear performance expectations.
- Managed budgets diligently, controlled unnecessary expenditure on projects.
- Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
- Expedited issue resolution to minimise delays in project timelines.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Made sure contractual obligations were met ahead of agreed service delivery.
- Maintained quality standards through regular inspection of scaffolding structures.
- Coordinated closely with other construction teams for smooth operations integration.
- Promoted a cooperative environment with regular team discussions and briefings.
- Managed resources effectively for cost reduction and efficiency improvement.
- Achieved project deadlines with meticulous planning and coordination.
- Resolved issues promptly, preventing project delays or setbacks.
- Led team for efficient completion of scaffolding projects.
- Adhered to all relevant legal requirements and industry standards during operations execution.
- Performed risk assessments, enhancing overall safety on site.
- Facilitated on-site training to improve team skills and knowledge.
- Supervised crew for optimal performance and productivity.
- Demonstrated excellent problem-solving abilities in handling unexpected challenges or changes in plan.
- Oversaw construction of complex scaffolding structures from design to build.
Scaffolder
Palmers Scaffolding UK Ltd
Airport Heathrow, Hillingdon
07.2012 - 10.2023
- Provided necessary access for workers by constructing staging areas at various levels of buildings under construction or repair.
- Reduced project duration through efficient assembly of scaffold systems.
- Tended to minor repairs on scaffold components, extending their lifespan.
- Increased productivity by maintaining clean and organised work areas.
- Managed dismantling processes for safe and efficient site clearance.
- Collaborated effectively with various teams to ensure smooth operations.
- Delivered projects on time with meticulous planning and organisation.
- Ensured safety on site by strictly adhering to health and safety guidelines.
- Performed regular equipment inspections, ensuring optimal performance throughout projects.
- Facilitated building maintenance by erecting secure scaffolds.
- Used protective gear at all times, promoting a culture of safety awareness amongst the team members.
Trainee Electrician
Burnham Electrical Services
Burnham, Buckinghamshire
01.2012 - 07.2012
- Troubleshot and repaired electrical malfunctions, resulting in reduced downtime.
- Exhibited strong communication skills during team projects, fostering collaborative environment.
- Adapted quickly to unexpected changes in project plans without compromising quality of work.
- Gained practical experience with installation of domestic appliances, enhancing customer satisfaction levels.
- Demonstrated commitment to learning on-the-job under the guidance of experienced electricians.
- Updated knowledge continuously through industry training workshops, staying abreast of latest techniques.
- Provided excellent customer service during home visits, maintaining company reputation.
- Maintained high standards of workmanship whilst carrying out repairs on faulty circuits.
- Collaborated with senior electricians for successful completion of complex tasks.
- Adhered to health and safety regulations always, minimising workplace incidents.
Security & Fire Engineer
Selec Systems Ltd
02.2011 - 01.2012
- Informed improvements in current practices through detailed analysis of past incidents.
- Worked alongside contractors for seamless installation of bespoke fire protection systems.
- Designed tailored training programmes, fostering a culture of proactive fire safety within the organisation.
- Recommended appropriate materials and layouts to minimise risk of fires in new constructions.
- Provided technical support to clients, ensuring smooth operation of installed systems.
- Responded promptly to service calls, ensuring minimal disruption to client's day-to-day activities.
- Enhanced safety standards by maintaining fire alarm systems regularly.
- Collaborated with other technicians for large scale installation projects.
- Performed routine checks on installed fire alarms to ensure they function correctly.
- Offered professional advice on the selection and usage of CCTV and fire alarm systems for better results.
- Installed CCTV systems for enhanced security measures.
- Installed up-to-date software onto CCTV systems, enabling smoother operations.
- Performed emergency repairs on faulty systems to prevent potential risks.
- Trained staff on the proper use of CCTV and fire alarm systems for improved efficiency.
- Solved complex technical issues with advanced troubleshooting techniques.
Customer Service Team Leader
Argos
Slough, Buckinghamshire
01.2010 - 02.2011
- Protected business integrity by adhering strictly to data protection laws when handling sensitive customer information.
- Enhanced customer satisfaction with prompt issue resolution.
- Provided comprehensive product knowledge training to new employees, enhancing their confidence and performance on the job.
- Fostered a supportive work environment through mentoring sessions, leading to increased employee retention rates.
- Promoted a positive work culture through staff motivation activities.
- Maintained high levels of service standards through regular reviews of quality control measures.
- Led daily team briefings to foster a cohesive working environment.
- Coordinated staff rota, ensuring optimal coverage during peak times.
- Responded to customer requests with friendly, knowledgeable service and support.
- Led and supported customer support staff to achieve objectives.
- Liaised between customers and internal departments to address and resolve customer service concerns.
- Promptly responded to inquiries and requests from prospective customers.
- Worked with new hires to educate on various customer service tasks, product specifications and company protocols.
Education
NVQ Level 6 Construction Contracting Operations - Construction Management
3B Training
United Kingdom 01.2025 - 05.2025
Diploma of Higher Education - Construction
Slough & Langley College
Slough, Buckinghamshire 09.2008 - 07.2011
GCSEs -
Burnham Upper School
Burnham, Buckinghamshire 09.2004 - 07.2008
Skills
- SSSTS - Site Supervision Safety Training Scheme
- Microsoft Office Skills - Word, Excel, Outlook
- Team Leadership
- Team Management
- Problem Solving
- Asbestos Awareness
- CISRS Advanced Scaffolder
- Confined Space Trained
- First Aid at Work
- Construction
- Construction Safety
- CISRS Advanced Scaffold Inspection
- Supervisory Skills
- Project Management Skills
- Temporary Works Coordination Trained
- CPCS - A62 Crane Supervisor
- Fall arrest systems usage
- Access solutions designing
- Cost estimation
- Excellent communication
- Financial product understanding
- Customer relationship management
- Customer relations
- Business development
- Project scheduling / programming
- Branch operations
- Budget control
- Staff management
- Business networking
- Staff recruitment
- Employee training
- Crisis handling
- Staff mentoring
- Mental health first aid
- Ethical leadership
- Risk assessment and management
- Effective public speaking
- Quality control standards understanding
- Health and Safety Compliance
- ISO 9001, 14001 & 45001 experience
- Emergency response coordination
Timeline
NVQ Level 6 Construction Contracting Operations - Construction Management
3B Training
01.2025 - 05.2025
Project Manager
Palmers Scaffolding UK Ltd
10.2023 - Current
Scaffolder
Palmers Scaffolding UK Ltd
07.2012 - 10.2023
Trainee Electrician
Burnham Electrical Services
01.2012 - 07.2012
Security & Fire Engineer
Selec Systems Ltd
02.2011 - 01.2012
Customer Service Team Leader
Argos
01.2010 - 02.2011
Diploma of Higher Education - Construction
Slough & Langley College
09.2008 - 07.2011
GCSEs -
Burnham Upper School
09.2004 - 07.2008
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