Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Stuart Austin

Dudley,West Midlands

Summary

Experienced professional with a strong background in stock management, customer service excellence, and team supervision. Proficient in stock rotation practices, risk assessments, and time-sensitive processing, ensuring operational efficiency and adherence to deadlines. Skilled in pallet machinery operation, dolly handling, and palletising, complemented by physical stamina and resourcefulness. Demonstrates expertise in performance coaching, effective delegation, KPI tracking, and new staff training to drive team success. Adept at pre-shift briefings and maintaining product knowledge to optimise workflow and achieve organisational goals.

Overview

20
20
years of professional experience
2002
2002
years of post-secondary education

Work History

Warehouse Shop Floor Assistant

Tesco Extra
Dudley, West Midlands
10.2024 - Current
  • Ensured customer satisfaction by providing excellent service on shop floor.
  • Upheld company policies consistently within the shop floor area.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Organised displays to promote inventory and encourage customer purchases.
  • Collaborated with colleagues whilst assisting customers, improving teamwork efficiency.
  • Shelved and merchandised new products in visually appealing, organised displays to engage customers.

Shift leader

Tesco Extra
Dudley, West Midlands
01.2012 - 10.2024
  • Ensured smooth operational flow by effectively managing shift schedules.
  • Provided instructions and feedback to team during shifts.
  • Provided thorough training to new employees, enhancing their job competence quickly.
  • Prioritised tasks during busy periods to ensure timely delivery of orders or services.
  • Improved workplace safety to reduce accidents and near-misses.
  • Increased team efficiency by analysing staff and equipment performance.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.
  • Worked closely with management to manage staff levels and allocate resources for production plans.

Stock controller Team Leader

Tesco Extra
Dudley, West Midlands
01.2011 - 01.2012
  • Followed and enforced established inventory procedures, reducing errors and maintaining strict deadline management.
  • Conducted regular stock takes, ensuring accurate inventory at all times.
  • Used automated and hand-operated scanners to maintain comprehensive product inventories.
  • Reconciled stock counts for complete inventory records.
  • Improved stock control systems by diligently conducting inventory audits.

Stock controller

Tesco Extra
Dudley, West Midlands
04.2005 - 01.2011
  • Coordinated with sales team to manage high-demand products effectively, minimising out-of-stock situations.
  • Increased efficiency with proactive management of all warehouse storage areas.
  • Managed stock rotations to balance inventory of perishable products and minimise wastage.
  • Used automated and hand-operated scanners to maintain comprehensive product inventories.

Education

GCSEs - Maths, English, Science, D.T., French,

Earls High
Halesowen, Dudley

NVQ Level 2 - Apprenticeship in Retail

Skillsmart Retail
Dudley
08.2007 - 08.2008

Skills

  • Stocktaking
  • Customer service excellence
  • Stock management
  • Dolly operation
  • Physical stamina
  • Risk Assessments
  • Deadline-driven
  • Stock rotation practices
  • Basic mathematics understanding
  • Time-Sensitive processing
  • Palletising
  • Forklift and pallet machinery operation
  • Resourcefulness
  • Team coaching and supervision
  • Performance coaching
  • Effective delegation
  • Pre-shift briefings
  • New staff training
  • KPI tracking
  • Product knowledge
  • Performance monitoring

Affiliations

  • Spending time with family and friends.
  • Music and music production.
  • Gaming
  • Gardening
  • Camping

References

References available upon request.

Timeline

Warehouse Shop Floor Assistant

Tesco Extra
10.2024 - Current

Shift leader

Tesco Extra
01.2012 - 10.2024

Stock controller Team Leader

Tesco Extra
01.2011 - 01.2012

NVQ Level 2 - Apprenticeship in Retail

Skillsmart Retail
08.2007 - 08.2008

Stock controller

Tesco Extra
04.2005 - 01.2011

GCSEs - Maths, English, Science, D.T., French,

Earls High

Similar Profiles

CREATE PROFILE
Stuart Austin