Rafal Strebejko

- Creating current productivity models

- Coordinating monthly business operating reviews

- Intraday monitoring every 2 hours

- Team management

- Creating and reporting key performance metrics

- Regulatory/Audit reporting

- Monthly Global MIS

- Creating Capacity Database

- Calculating Leavers/Attrition

- Daily reporting to the supervisor

- Ongoing cooperation with foreign Citi units

- Controlling the correctness of executed orders

- Timely processing of customer orders

- Daily, Weekly and Monthly metrics reporting

- Monthly Global MIS

- Implementation of individual plans

- Migrating application

- Producing and reviewing ADR and ICSA

Working as analytic and payment OPS user in TTS payments

- Daily reporting to the supervisor

- Ongoing cooperation with foreign Citi units

- Controlling the correctness of executed orders

- Timely processing of customer orders

- Daily, Weekly and Monthly metrics reporting

- Monthly Global MIS

- Ignore patterns for TTS payments

- Implementation of individual plans

- Sale of credit and investment products

- Taking care of corporate and individual clients

- Concluding contracts with clients

- Reporting work progress and results

- Implementation of individual plans

- Sale of credit products

- Individual client care

- Concluding contracts with clients

- Reporting work progress and results