Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Stiven Encinas

London

Summary

Experienced in the hospitality industry, skilled in navigating challenges and optimising operational efficiency. Successfully turns struggling operations into thriving ventures. Inspirational leader and adept problem solver. a meticulous team player with a keen eye for detail and strong organisational abilities. Capable of managing multiple projects concurrently with precision. Accomplished bartender with extensive expertise in spirits and a personable approach to customer interactions. Approachable, sociable, and dedicated to expanding the customer base through exceptional service experiences.

Overview

11
11
years of professional experience

Work History

Bar Manager

The Ampersand Hotel
03.2023 - 12.2023
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Motivated staff to perform at peak efficiency and quality.

Head Bartender

The Ampersand Hotel
02.2022 - 03.2023
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Implemented drink prep procedures, significantly reducing wasted stock.

Bartender

Home House Luxury private members club
09.2017 - 09.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.

Banquet Waiter

Home House
11.2015 - 09.2017
  • Arranged linens and table settings according to seating plan and event theme.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Maintained flexible work schedule to meet event needs.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Construction Worker

Self Employed Services
05.2013 - 07.2015
  • Measured dimensions of finished pieces for conformance to specifications
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes
  • Gathered and disposed of worksite debris to remove safety hazards
  • Worked independently in a fast-paced environment while meeting productivity and quality expectations
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.

Education

No Degree - Computer Software And Media Applications

Ies Ses Estacions
Mallorca
05.2010

Secondary -

Ses Estacions
06.2009

Primary School -

Nuestra Señora De La Merced
09.2007

Skills

  • Bar Management
  • Mixology Expertise
  • Issue Resolution
  • Menu Updating
  • Supply Ordering
  • Training and Mentoring
  • Customer Relationship Building
  • Beverage preparation
  • Inventory Management
  • Cash register operation

Languages

Spanish
Native language
Spanish
Proficient
C2
English
Advanced
C1

Hobbies and Interests

Traveling:Passionate explorer fostering adaptability through diverse cultural experiences.

Sports and Fitness:Committed to a healthy lifestyle through active.

Gaming:Enjoys strategic thinking and problem-solving, showcasing analytical skills and creativity.

Timeline

Bar Manager

The Ampersand Hotel
03.2023 - 12.2023

Head Bartender

The Ampersand Hotel
02.2022 - 03.2023

Bartender

Home House Luxury private members club
09.2017 - 09.2021

Banquet Waiter

Home House
11.2015 - 09.2017

Construction Worker

Self Employed Services
05.2013 - 07.2015

No Degree - Computer Software And Media Applications

Ies Ses Estacions

Secondary -

Ses Estacions

Primary School -

Nuestra Señora De La Merced

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Stiven Encinas