stirling hall
Banbridge
Summary
Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.
Overview
22
22
years of professional experience
Work history
Personal fitness instructor
hitsona banbridge
Banbridge
2017.01 - Current
- Consulted with clients to define goals and fitness capacity.
- Maintained awareness of latest personal training techniques and best practices by researching trends.
- Devised specific workout systems for individual clients based on performance ability.
- Built clients confidence and ability through unrelenting motivation and dedication.
- Trained clients to practise proper form, posture and technique.
- Informed clients regarding progress and development to meet target fitness goals.
- Assessed client needs and current fitness levels to devise tailored strength and weight loss plans.
- Taught clients how to properly operate exercise equipment.
- Designed and executed individual and small group exercise fitness classes and regimens.
- Regularly created innovative and exciting challenges to maximise client retention, motivation and engagement.
- Managed diary to maximise client bookings.
- Grew customer base through referrals based on customer satisfaction and results.
- Utilised social media platforms to share fitness tips, showcase success stories and promote services.
- Networked with local businesses to establish partnerships and expand client base.
- Held regular fitness workshops and seminars to educate clients on wellness and health-related topics.
- Coordinated fitness challenges and events to encourage client engagement and goal achievement.
Shoe sales assistant
donaghys banbridge
Banbridge, Armagh City Banbridge and Craigavon
2015.03 - 2016.12
- Processed returned or exchanged items and provided refunds to customers.
- Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Built lasting relationships with clients through customer service interactions.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Assisted customers in locating specific items to boost satisfaction.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Updated product labelling and pricing to reflect discounts and offers.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
- Monitored and reported suspicious activity to security officer to avoid theft.
Armed forces soldier
British Army
Lisburn, Lisburn and Castlereagh
2002.01 - 2014.11
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Managed security of local areas and performed route clearance for visiting high-ranking officials.
- Administered first aid and followed basic lifesaving procedures in emergency situations.
- Briefed team on readiness, equipment status and enemy locations for sound decision-making.
- Performed fire team member duties during situational training exercises.
- Responded to emergencies with speed, coherence and knowledgeable assistance.
- Maintained 100% accountability of all assigned equipment.
- Coached teams on emergency situation preparedness, tactical planning and weapon use, maximising safety.
- Produced reports on equipment status, incidents and personnel readiness for superiors.
- Documented and processed classified materials for units, maintaining complete confidentiality.
- Led fire team during infantry dismounted battle drills and situational training exercises, providing maximum safety.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment.
- Trained personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
- Preserved up-to-date mission objectives knowledge by researching intelligence targets for understanding in geopolitical context.
- Supervised all logistical functions supporting battalion of Army Reserve Soldiers.
- Distributed funds for construction and mobility equipment from British Government Aid.
- Secured buildings, rooms and perimeters whilst minimising exposure times.
- Upheld integrity of communication systems by adhering to internal procedures.
Skills
- Fitness instruction
- Group and individual instruction
- Client and group management
- Membership retention strategies
- Operational reporting
- Active listening
- Discipline
- Strategic planning
- Time management
- Public relations
- Problem-solving
Timeline
Personal fitness instructor
hitsona banbridge
2017.01 - Current
Shoe sales assistant
donaghys banbridge
2015.03 - 2016.12
Armed forces soldier
British Army
2002.01 - 2014.11