Stewart Keating
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Reliable Manager with Retail industry experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work history
Service station manager
Highland fuels ltd
Paisley, Renfrewshire
2011.08 - Current
- Controlled dry stock products and pricing, achieving target margins and minimising waste.
- Managed and supervised fuel station operations with team of 9.
- Implemented employee incentive programs to boost performance and drive sales growth.
- Directed staff in daily replenishment to maintain full shelves and customer-ready stock for guests.
- Built long-term customer relationships and grew local customer base for station.
- Optimised station displays and customer layout to improve flow for maximum turnover and revenue.
- Organised promotional strategies to increase customer traffic and sales.
- Trained cashiers to deliver exceptional service and maintain customer loyalty.
- Leveraged strong working knowledge of products and systems within retail industry.
Supply and distribution manager
Fishers
Paisley, Renfrewshire
2006.03 - 2011.08
- Drove Key Performance Indicators (KPI)s and continuous improvements throughout logistics and supplier operations.
- Maintained production levels, identified material shortages and monitored inventory to meet order delivery requirements.
- Selected appropriate volume and mix for demand and supply to achieve production objectives.
- Oversaw multiple supply chain functions to facilitate business operations, including warehouse and logistics management.
- Enforced high standards of product quality, trade compliance and warehousing for timely delivery.
Education
GCSEs -
Camphill High School
Paisley, Renfrewshire 1979.08 - 1984.01
Skills
- Customer rapport
- Key accounts and territory management
- Vehicle maintenance
- Stock management
- Customer relations
- Quality Control
- EPOS knowledge
- Challenge 25 policy enforcement
- Brand awareness
- Excellent timekeeping
- Customer assistance
- Stock merchandising
- Money handling
- Accurate money handling
- Thorough stock replenishment
- Visual merchandising
- Confident communicator
- Energetic self-starter
- Customer service oriented
Timeline
Service station manager
Highland fuels ltd
2011.08 - Current
Supply and distribution manager
Fishers
2006.03 - 2011.08
GCSEs -
Camphill High School
1979.08 - 1984.01