Steven J Brown
Blantyre,South Lanarkshire
Summary
A conscientious and motivated individual with a friendly personality and extensive experience in administration and warehousing roles, currently seeking a new and challenging position. A highly organised and efficient individual, whose thorough and precise approach to any given task has yielded satisfactory results through continuous self improvement.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Print Finishing Polar 115 Guillotine Operator
Gavin Watson Printers
Blantyre
01.2025 - Current
- Operated Polar 115 and Autocut guillotines with precision and strict adherence to health and safety guidelines.
- Set up, calibrated and started machines to initiate production cycles efficiently.
- Conducted quality assurance checks on products, ensuring they met company and customer standards while continuously checking for defects.
- Conducted quality assurance checks on products to ensure compliance with company and customer standards while identifying and addressing defects.
Foil Blocking/Embossing Specialist
Gavin Watson Printers
Blantyre
09.2022 - 01.2025
- Prepared machine for foiling, embossing, and debossing to meet customer specifications.
- Understood functions of Gietz 790 hot foil stamper/embosser machine to operate effectively.
- Identified and corrected production faults to maintain quality standards.
- Proper die handling and retrieval of materials for production.
- Performed routine maintenance on machinery to ensure optimal performance.
- Maintained cleanliness and organisation in the department to support a safe work environment.
Trainee ABG Digicon Series 3 operative
Gavin Watson Printers
Blantyre
09.2023 - 09.2024
- Learnt functions and controls of Digicon Series 3 label finishing machine to enhance skillset.
- Produce finished labels according to customer specifications within allotted deadlines
- Handled ink, varnish, and die materials with precision to ensure quality production.
- Conducted continuous visual inspections during production to identify and address defects promptly.
- Performed maintenance and troubleshooting on machinery to ensure optimal performance.
- Adhered to health and safety standards while loading and unloading materials to ensure safe operations.
Print Finishing Assistant
Gavin Watson Printers
Blantyre
03.2015 - 09.2022
- Operated various print finishing equipment, including paper joggers and Busch BL/BLS and Lombardi Victory model punching die-cutting machines, to meet production targets.
- Adhered to strict quality control standards, inspecting finished products for defects or deviations.
- Ensured precise handling of printed goods through effective paper jogging.
- Supported guillotine operators by efficiently retrieving printed goods, ensuring smooth workflow.
- Packaged and labelled finished works according to customer specifications, contributing to client satisfaction.
- Performed regular maintenance checks on finishing machines, documenting findings to minimise downtime and enhance operational efficiency.
Temporary Courier Operative
UK Mail
Glasgow
07.2013 - 01.2014
- Coordinated same day collections and deliveries for various customers across central Scotland using subcontractor drivers from UK Mail and external providers.
- Booking in of goods to be sent via UK Mail's overnight system by using in-house systems (D.A. and OpSys).
- Managed processing and dispatching of returned goods, goods inwards, stock allocation, and stock control to maintain accurate inventory levels.
- Facilitated daily office operations to enhance efficiency and organisation.
- Provided quotes for other UK Mail depots and customers.
Temporary Stock Counter
Washington Inventory Services
Bellshill
01.2012 - 02.2012
- Performed stock counting for major retailers throughout central Scotland using handheld scanners, ensuring accuracy and adherence to deadlines.
Goods Inwards/Outwards
Noel Kegg Ltd
Hamilton
07.2005 - 04.2006
- Received and checked goods from delivery drivers to ensure accuracy and quality.
- Pack and arrange goods to be delivered to customers.
- Coordinated with courier companies to arrange timely deliveries to customers.
- Stored goods in designated locations within the warehouse to ensure easy access.
- Updated stock levels by inputting data into the SAGE system to maintain accurate inventory records.
- Conducted stock counts and replenished storefront stock to maintain inventory levels.
- Maintained clean, safe working environments to eliminate accident risks.
Hotels Consultant/Administrator
Travel 2
Glasgow
05.2004 - 07.2005
- Coordinated bookings for international hotels, vehicle hire, transfers, and day tours with international suppliers, ensuring seamless experiences for domestic customers.
- Managed client communications through phone and email, ensuring timely responses and maintaining high customer service standards.
- Utilised TRIP software to confirm client bookings efficiently.
- Provided proactive clerical support to managers, facilitating smooth operations and effective workflow.
- Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
- Organised and archived company documents, both physical and digital, ensuring confidentiality and data protection compliance.
Customer Services
Television and Repair Services
Blantyre
05.2003 - 03.2004
- Guided customers through product-related questions, feedback, and complaints, improving their overall experience.
- Resolved customer service enquiries efficiently, enhancing customer satisfaction.
- Built rapport with customers through courteous and professional communications.
- Assisted in fulfilment of customer orders placed in person, via email, online and by telephone.
- Maintained in-house customer database, ensuring accuracy of customer information for better service delivery.
Goods Inwards/Quality Assurance
TR Fastenings
Blantyre
08.2001 - 04.2003
- Managed reception of incoming goods, ensuring accurate logging and inventory control.
- Maintained warehouse quarantine register for defective goods, facilitating timely resolution and compliance.
- Conducted basic quality assurance through visual inspections and utilisation of vernier calipers and torque testing equipment to uphold product standards.
- Organised stock locations for goods within the warehouse to enhance retrieval efficiency.
- Use of in-house database system to update records of goods.
- General administrative duties and housekeeping to health and safety standards.
- Completed work placement at ITEC Integrations.
Education
Higher National Diploma - Web Design & Development
Motherwell College
Motherwell06-2009
Digital Photography -
Open University
03-2013
Skills
- Print finishing
- RTITB counterbalance forklift trained
- Quality assurance
- ISO9001 Quality Management
- Lean Six Sigma White Belt
- MS 365 proficiency
- Problem solving
- Adaptability
- Teamwork
- Punctuality
Certification
- ISO 9001:2015 - Quality Management System Certification, Alison.com, 2026-06-01
- Lean Six Sigma: White Belt Certification, Learning Lean, 2026-05-01
- Counterbalance Forklift License (Crown 1.5t electric), Woodville Training Centre, 2015-01-01
- SVQ Level II Administration, Itec Integrations, 2003-01-01
- Personal and Social Development Course, Blantyre Youth Job Shop, 2001-01-01
References
References are available upon request.
Hobbies and Interests
- Amateur photography
- Languages
- Exercise
- Travel
- Reading
- Cinema
- Cookery
Timeline
Print Finishing Polar 115 Guillotine Operator
Gavin Watson Printers
01.2025 - Current
Trainee ABG Digicon Series 3 operative
Gavin Watson Printers
09.2023 - 09.2024
Foil Blocking/Embossing Specialist
Gavin Watson Printers
09.2022 - 01.2025
Print Finishing Assistant
Gavin Watson Printers
03.2015 - 09.2022
Temporary Courier Operative
UK Mail
07.2013 - 01.2014
Temporary Stock Counter
Washington Inventory Services
01.2012 - 02.2012
Goods Inwards/Outwards
Noel Kegg Ltd
07.2005 - 04.2006
Hotels Consultant/Administrator
Travel 2
05.2004 - 07.2005
Customer Services
Television and Repair Services
05.2003 - 03.2004
Goods Inwards/Quality Assurance
TR Fastenings
08.2001 - 04.2003
Higher National Diploma - Web Design & Development
Motherwell College
Digital Photography -
Open University