Over ten years experience in managing, creating, and delivering content initiatives at a FTSE 100 company.
Over ten years experience as the video editor, audio producer and social media manager of Authors & Dragons LLC
A combination of great creative instincts, robust people skills, and technical online content experience.
A strong team member who is also able to manage individual projects.
Proven experience in merchandising and SEO driven content creation to enhance customer engagement and drive commercial success across a large, technical product range.
Strong understanding of taxonomies and on-site search best practices
Adapts to change, both cheer leading and spearheading process evolution
Adept at managing client expectations and translating data into a useful and accessible narrative.
A strong proponent of a Customer First mentality who takes pride in delivering first class service.
Combines customer evidence with in-depth product knowledge and market awareness to lead decision making.
Video editing and content production skills adapted to social media naturalised engagement and targeted advertisements
Ongoing creative background in podcasting and publishing assures adeptness with popular multimedia tools and hardware.
Experienced AI prompting for research, content enhancement, and data formatting / checking.
Creative writing and editorial experience with Maxim, CBS Local, and Authors and Dragons, writing and producing engaging digital content to a brief.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work history
Content Producer
Authors & Dragons LLC
Market Harborough, Leicestershire
03.2015 - Current
Audio Production for weekly podcast including recording, mixing and sound design as well as cast technical assistance
Video Editing for weekly podcast including titles and additional FX
Promotional social media management across all major platforms for naturalised content engagement and targeted advertising
Digital design for marketing and merchandise, including print materials for annual live events
Digital Project Lead
Cromwell
Wigston, Leicestershire
05.2025 - 11.2025
Established product badge promotion initiative driving over £20,000 worth of increased digital sales performance over three months and affecting 6000 individual products
Building promotional and informational product pages with JSON
Digital Merchandising Lead
RS Components
Weldon, Northamptonshire
02.2020 - 03.2025
Managed over ten clients, six of which were strategic, as part of a supplier sponsored content service.
Delivered monthly data-led updates to external client representatives and continuous communication.
Created bespoke data analysis to better understand and deliver client opportunities.
Managed and evolved relationships with internal and external departments to improve content deliverables.
Utilised and adapted internal systems and processes to effectively deliver content improvements.
Used internal digital merchandising tools to create bespoke promotional CMS and DMS solutions for paying clients.
Communicated and managed shared goals, expectations and KPIs with stakeholders.
Led a content update initiative with a key client that resulted in a £120,000 content rebate.
Managed simultaneous long term client relationships worth over £100,000
Digital Marketing Executive
RS Components
Weldon, Northamptonshire
08.2018 - 08.2019
Assigned to marketing to bring content copy experience to the PPC process.
Used SEO copy optimisation to improve call-to-action and product description text for thousands of PPC adverts resulting in a 2.5% drop in CPS over a six month period.
Used product and taxonomy experience to ensure ad linking was relevant and optimised.
Acted as liaison between content and digital marketing, building bridges and fostering cross-understanding of ways of working.
Content Executive
RS Components
Weldon, Northamptonshire
03.2014 - 08.2018
Used customer data and SEO best practice to create bespoke technical content across a wide range of product technologies.
Was assigned to targeted content projects, using customer data to prioritise and target technology opportunities to uplift traffic, engagement, and conversion.
Supported category led teams to address client and internal concerns.
Utilised taxonomy and technical knowledge to correct and optimise product positioning within our systems, increasing findability and positive customer experience.
Maintained external client relationships to source and generate content where needed.
Remained close to user concerns to tailor approach to content priorities.
Was part of Green Belt to optimise Amendments process.
Led content initiative to experiment with reworking connectors taxonomy, resulting in a 3% uplift in traffic.
Worked on amendments process, developing good relationships with vendors and users to better understand product content pain points.
Worked on image specialist team, utilising Photoshop knowledge to source, amend and repair images, increasing understanding of product requirements across technologies.
Utilised back office systems and worked closely with the Content Data team to maximise the rate at which we could positively affect content.
Consulted customer data to prioritise content amendments.
Education
Bachelor of Arts - Media Production & Technology
Lincoln University
Lincoln
09.2000 - 08.2003
A-Levels - Media, English Lit, Business Studies
Brooke Weston CTC
Northamptonshire
09.1999 - 08.2000
GCSEs - Media, English Lit, Graphic Design etc.
Brooke Weston CTC
Northampton, Northamptonshire
09.1996 - 08.1998
Skills
Customer data analysis, data fusion, and data presentation, utilising Adobe data, Google ads, Brightedge, Power BI, Excel and Powerpoint
Video and content production using Adobe Premier Pro, After Effects, and Mozart
Audio production and engineering using Logic, GarageBand, and online platforms such as Riverside
Social media traffic generation using naturalised content and targeted advertising across all major platforms
Website construction using JSON programming and Wix
Building strong relationships with internal stakeholders and dependencies with fffective client management and communication
Technical content copy creation with strong copy editing combined with product and market research skills
Responsible AI prompting with Chapt GPT and Microsoft Co-Pilot for research and visuals editing
Adept with back office content management systems such as STEP, Contentful, Cloudinary and Groupby
Digital marketing and PPC experience means strong familiarity with Digital Merchandising promotional levers
Managing and delivery projects with an agile mindset and evolving processes with a lean mindset