Steven Watts
Colchester,ESS
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in plumbing and heating sector.
Overview
22
22
years of professional experience
Work History
Managing Director
Koziwarm Plumbing and Heating
01.2024 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- carried out day to day maintenance works including the installation of new boilers and general plumbing works.
Operations Manager
Koziwarm Plumbing and Heating
03.2019 - 01.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- carried out day to day general plumbing and heating works.
Self Employed Plumbing and Heating Engineer
SJW Plumbing and Heating
03.2017 - 03.2019
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed positive working relationships with customers to effectively coordinate work activities.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- carrying out all general plumbing and heating works
Plumbing and Heating Engineer
Energie Solutions Ltd
04.2016 - 03.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Plumbing and Heating Engineer
Essex and Suffolk Plumbing and Heating
07.2007 - 04.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Apprentice Plumber
J Purser Plumbing and Heating
07.2002 - 07.2007
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Installed plumbing systems and fixtures in residential and commercial properties.
- Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
- Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Demonstrated adaptability in various work environments, from residential to commercial projects, successfully meeting diverse client needs.
- Supported senior plumbers in large-scale installations, leading to timely project completions and client satisfaction.
Education
Level 3 Diploma Gas Installation - ACS Gas Installations
Gas Logic
Basildon, United Kingdom06.2024
Level 3 Diploma in Gas Installation - ACS Gas Installations
Gas Logic
Basildon, United Kingdom06.2019
Level 3 Diploma in Gas Installation - ACS Gas Installation
Gas Logic
Basildon, United Kingdom07.2014
Level 3 Diploma in Plumbing And Heating - ACS Gas Safety
Gas Logic
Basildon, United Kingdom06.2008
No Degree - Onsite Plumbing And Heating Apprenticeship
J Purser Plumbing And Heating
Clacton-on-Sea, United Kingdom07.2007
Skills
- Operations Management
- Staff Management
- Strategic Planning
- Project Management
- Plumbing System Expertise
- Plumbing fixture repair
- Plumbing Material Knowledge
- Plumbing Systems Familiarity
- Plumbing Maintenance
- Plumbing knowledge
- Plumbing Installations
- Plumbing System Understanding
Timeline
Managing Director
Koziwarm Plumbing and Heating
01.2024 - Current
Operations Manager
Koziwarm Plumbing and Heating
03.2019 - 01.2024
Self Employed Plumbing and Heating Engineer
SJW Plumbing and Heating
03.2017 - 03.2019
Plumbing and Heating Engineer
Energie Solutions Ltd
04.2016 - 03.2017
Plumbing and Heating Engineer
Essex and Suffolk Plumbing and Heating
07.2007 - 04.2016
Apprentice Plumber
J Purser Plumbing and Heating
07.2002 - 07.2007
Level 3 Diploma Gas Installation - ACS Gas Installations
Gas Logic
Level 3 Diploma in Gas Installation - ACS Gas Installations
Gas Logic
Level 3 Diploma in Gas Installation - ACS Gas Installation
Gas Logic
Level 3 Diploma in Plumbing And Heating - ACS Gas Safety
Gas Logic
No Degree - Onsite Plumbing And Heating Apprenticeship
J Purser Plumbing And Heating
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