Steven Todd
Rearsby
Summary
Highly experienced and motivated Electrical Site / Client Care Manager with extensive knowledge within the Electrical and customer care environment. A confident communicator with leadership capabilities. Able to work under pressure by achieving tight deadlines independently or as part of a team.
Overview
35
35
years of professional experience
Work History
Sub-contractor Electrical supervisor
A&A Electrical
01.2024 - Current
- Oversee and manage the electrical team's operations.
- Ensure all electrical work meets quality and safety standards.
- Plan, schedule, and oversaw the installation, maintenance, and repair of electrical systems.
- Develop and implement maintenance procedures and manage the emergency electrical services.
- Perform regular inspections and troubleshooting to detect faulty wiring or defective parts and arrange for necessary repairs.
- Provide training and guidance to the electrical team.
- Prepare and present reports on the status of electrical projects.
- Ensure compliance with electrical codes and regulations.
- Coordinate with other departments to ensure smooth operations.
- Review Risk Assessments and Method Statements
Electrical Site Manager/Project Manager
Engineered Power
01.2021 - 01.2024
- Coordinate with clients and teams for project requirements and scope.
- Develop project plans, budgets, and schedules.
- Ensure the completion of projects within the stipulated time and budget.
- Supervise project teams and facilitate collaboration.
- Ensure adherence to safety protocols and legal regulations.
- Monitor project progress and adjust resources and priorities accordingly.
- Manage relationships with contractors, suppliers, and stakeholders.
- Prepare and present progress and budget reports.
- Maintain an understanding of industry trends and advancements.
- Ensure compliance with industry codes and legal regulations.
- Identify potential risks and implement solutions to mitigate those risks.
- Review Risk Assessments and Method Statements
Senior Customer Care/Electrical Site Manager
Argent
01.2019 - 01.2021
- I reviewed and commented on specifications and the layout of early stages of new projects.
- I oversaw and drove the communication strategy, worked with the project teams to finalize the completion and handover strategies and worked with the Building Management team to align the service levels.
Client Care Manager/Electrical Site Manager
Kier Construction Ltd (Major Projects)
01.2014 - 01.2019
- I managed the smooth running of the Electrical client care department within Kier for 5 years in Kings Cross, professionally representing the Kier Brand.
- I maintained a high level of customer and client focus, often under pressure.
- Ensuring all deadlines are met to the highest standards and ensuring all personnel are working efficiently and safely with the correct support from the business.
- I have worked closely with our client on commercial and residential projects listed below.
- Kings Cross: J1 Arthouse 134 Residential units, B3 Camden Council Offices, G1 Lighterman Restaurant/Bar, Midland Good Shed Offices & Waitrose, T1 Tapestry Residential 124 units, R7 Commercial Building.
- Carry out site inductions for contractors as per the Kier company policy.
- CSCS checks for any new contractors entering a site.
- Gaining work permits from building managers for works carried out in designated areas.
- Review all method statements and risk assessments.
- Ensure the Kier Health and Safety company policy is followed.
- Problem-solving and finding the best course of action to rectify the issues at hand.
- Daily inspection to validate defects across the development.
- Coordinating road closers with the various local authorities for external works.
- Weekly meetings with senior management on key issues.
- Weekly reporting to senior management of work progression.
- Weekly client meetings to report on the progress of works pending and completed.
- Taking ownership and responsibility for all customer care activities.
- Dealing closely with residents daily.
- Ensuring any office personnel issues are dealt with or escalated to HR when required.
- Ensuring all holiday entitlement and sickness is recorded accurately.
- Allocation of time sheets.
- A point of contact for any HR-related issues that may need to be addressed or escalated for resolution.
- Conduct appraisals for direct reports.
- Back to work interviews after sickness.
- Recruit and provide orientation to new team members.
- Promoting good work practice within the team by setting clear expectations and leading by example.
Subcontractor Electrical Supervisor
SBT Electrical Services Ltd
01.2007 - 01.2013
- Fully conversant with all types of wiring systems, ladder racks, cable trays, and baskets try conduit trunking systems, SWA, 3-phase circuits, and all types of cables.
- Assisted in carrying out periodic inspections and tests.
- Fault finding/troubleshooting, health, and safety / first aid, L.V. switchgear up to 1000v.
- Design/review drawings.
- New installations/commissioning.
- Lighting and emergency lighting systems.
- Interpreting drawings.
- Alarm and electronic entry systems.
- Fire alarms commissioning testing.
- Completed Contracts: Birmingham Airport (New Tier), Richard Rose and Morton Academy Cumbria, Moseley College Birmingham, Birmingham University, Kings Cross J Arthouse.
Subcontractor Approved Electrician
01.1995 - 01.2007
- Completed Contracts: Bella Pasta and Pizza Land Restaurants, Millennium Dome, Manchester Police Headquarters, Various Hotels Across the Country, Derby County & Birmingham City Football Grounds, Government Offices (Whitehall), Sainsbury's Milton Keynes (New Build), Apartments Raleigh Island (Nottingham), Gala Casino (Leicester), Leicester, Loughborough & Birmingham Universities, Coleman Offices Birmingham.
Electrical Apprenticeship
Gardiner Electrics Ltd
01.1990 - 01.1994
- Apprenticeship served and completed.
Education
GCSE's - Math's, English, Humanities, General Science, Physical Education
Wreake Valley College
01.1989
Skills
- Team Leadership
- Project Planning
- Task Delegation
- Communication
- Patience
- Flexibility
- Empathy
- Time Management
- Constructive Criticism
- Problem Solving
- Interpersonal Skills
- Self-Motivation
- Teamwork
- Active Listening
- Resilience
- Deadline Management
Hobbies and Interests
- Golf, Club Member
- Cycling
- Spending time with the family
Qualifications Training
- Mental Health First Aider, 10/31/23
- CSCS/JIB Site Manager Black Card, 04/21/26
- SMSTS (site supervisor safety scheme), 10/31/27
- Asbestos Awareness
- Anti-Bribery and Corruption
- BIM & Information Management Compliance
- 18th Addition Wiring Regulations
- Electrical Installation & Competences Part 1 & 2
- Achievement Measurement AM Part 1 & 2
- 2391 Testing & Inspecting
Timeline
Sub-contractor Electrical supervisor
A&A Electrical
01.2024 - Current
Electrical Site Manager/Project Manager
Engineered Power
01.2021 - 01.2024
Senior Customer Care/Electrical Site Manager
Argent
01.2019 - 01.2021
Client Care Manager/Electrical Site Manager
Kier Construction Ltd (Major Projects)
01.2014 - 01.2019
Subcontractor Electrical Supervisor
SBT Electrical Services Ltd
01.2007 - 01.2013
Subcontractor Approved Electrician
01.1995 - 01.2007
Electrical Apprenticeship
Gardiner Electrics Ltd
01.1990 - 01.1994
GCSE's - Math's, English, Humanities, General Science, Physical Education
Wreake Valley College
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