Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Steven Ryan CMgr FCMI

Summary

Transformative investment banking leader with a distinguished 30+ year career in spearheading international operations, risk management, compliance, control, business resiliency, and project management. Possessing extensive experience in leadership, strategic project execution and in-depth regulatory compliance expertise, excelling in crafting long-term strategic plans and enhancing performance through meticulous KPI analysis.

Overview

33
33
years of professional experience
1
1
Certification

Work history

Head of Business Resiliency Reporting & Analytics

J.P. Morgan
, UK
05.2021 - 04.2025
  • Lead SME across Regulatory change
  • Successfully managed and closed a comprehensive reporting MRA in 2022, demonstrating strong leadership and project management skills.
  • Established a robust Operational & Governance structure, enhancing efficiency and accountability across the function.
  • Spearheaded the creation of a high-performing, cross-functional team from the ground up, including Project Managers, Data Scientists, Programmers, UI/UX designers, and Operational Analysts, spanning three countries.
  • Developed and implemented a sophisticated Legal Entity & Regulatory analytics framework, ensuring compliance and strategic insight.
  • Oversaw all reporting and analytical components of the firm wide programme, from Business as Usual (BAU) operations to Control Committee, Board, and Regulatory Reporting, ensuring accuracy and timeliness.
  • Led the integration of Artificial Intelligence and Large Language Models (AI/LLM), driving innovation and technological advancement within the organization.

Head of Regulatory & Legal Obligations

J.P. Morgan
, UK
01.2017 - 05.2021
  • Global lead for the Office of Legal Obligations (OLO) teams within Risk Management & Compliance
  • Led the comprehensive Regulatory & Legal Obligations programme, successfully transitioning it to Business as Usual (BAU) in December 2020, showcasing effective leadership and strategic execution.
  • Implemented a robust escalation framework, underpinned by enhanced Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs), to improve monitoring and response capabilities.
  • Designed and established Quality Assurance standards, ensuring high levels of accuracy and compliance across operations.
  • Built and managed a dedicated Quality Assurance team, with an expanded focus on issue detection, escalation, and resolution, enhancing operational integrity.
  • Directed the governance of Risk User Tools and spearheaded Model Consolidation efforts, driving efficiency and consistency in risk management practices.

Head of CASS Oversight & Governance

J.P. Morgan
, UK
04.2015 - 01.2017
  • Designed the structure & built a dedicated controls team across three countries to oversee and govern the activities of the department to align with FCA laws, rules and regulations
  • Overall responsibility for all CASS processing across UK, India and the Philippines
  • Overall project lead responsible for all efficiency and location strategy initiatives.

Head of CIB Third-Party Risk Management

J.P. Morgan
, UK
04.2013 - 04.2015
  • Served as Head of Corporate Investment Bank (CIB) Third Party Risk Management in the UK, leading initiatives to enhance vendor risk oversight and compliance with industry standards.
  • Provided strategic and operational leadership across eight locations within EMEA, North America, and Asia-Pacific, driving regional and global alignment and performance.
  • Managed a global Technology Risk Management team, overseeing all third-party vendors utilised by the Corporate Investment Bank (CIB), ensuring robust risk assessment and mitigation strategies.

Global Head of Futures & Options Client Services

J.P. Morgan
, UK
06.2012 - 04.2013
  • Served as Global Head of Futures & Options (F&O) Client Services, overseeing the daily management of over 80 staff across London, Chicago, Singapore, Sydney, and Tokyo, ensuring seamless operations and exceptional client service.
  • Defined and executed a UK location strategy to enhance cost efficiency while maintaining high standards of client service, demonstrating strategic acumen and operational excellence.
  • Led Futures & Options Risk & Control management, ensuring robust risk mitigation and compliance with industry standards.
  • Spearheaded new client pitches, driving business growth and expanding the client base through strategic engagement and relationship building.
  • Re-engineered key of metrics to improve performance tracking and decision-making, enhancing operational insights and effectiveness.

Regional Head of Asia Futures & Options and OTC Operations & Control

J.P. Morgan
, Singapore
05.2010 - 06.2012
  • Defined and executed an Asia location strategy, consolidating vanilla functions to establish a more robust and cost-effective processing model, demonstrating strategic foresight and operational efficiency.
  • Served as Chairman of the regional Risk & Control forum, leading initiatives to enhance risk management and control practices across the region.
  • Spearheaded new business initiatives, driving innovation and growth within the organisation.
  • Acted as a regulatory liaison in Singapore and Australia, ensuring compliance and fostering strong relationships with regulatory bodies.
  • Held the position of Deputy Chairman of the Asia Futures Industry Association (FIA) and actively participated as a panelist in several industry-wide forums, contributing to thought leadership and industry advancement.

Regional Head of Futures & Options Operations

Royal Bank of Scotland Plc
, Singapore
05.2007 - 04.2010
  • Oversaw all aspects of Operations and Client Services, including delivering compelling sales pitches to potential clients, enhancing client acquisition and satisfaction.
  • Executed cost reduction and location strategies, optimising operational efficiency and resource allocation.
  • Served as Program Manager for the successful implementation of five Asia-based exchange memberships, expanding market access and strengthening the firm's regional presence.

European Head of Futures & Options Operations

ICAP Management Services Ltd
, UK
09.2006 - 05.2007
  • Head of all aspects of European Futures & Options Operations.
  • Lead Project Manager on the development of an industry-sensitive exchange matching tool, demonstrating expertise in project leadership and innovation.
  • Managed the sale of ICAP's exchange shares, severed vendor service agreements, and oversaw technology and operational risk management to successfully close down ICAP's Futures & Options Clearing business, showcasing strategic acumen and risk management capabilities.

Various Roles

Deutsche Bank AG
, UK, USA, Japan & Germany
04.1997 - 08.2006
  • Nine years within Operations and Technology roles across 4 locations
  • London - Futures & Options Operation Manager.
  • London - Fixed Income, Equity & OTC Operations Project Manager.
  • New York - Futures & Options Technology Project Manager.
  • Tokyo- Futures & Options Technology Project Manager.
  • Frankfurt - Futures & Options Technology Project Manager.

Futures & Options Operations

Sumitomo Finance International
, UK
09.1994 - 03.1997
  • Analyst within a team responsible for all components of Futures & Options Operations.

Data Analyst

Bank of England
, UK
09.1992 - 09.1994
  • Data Analyst within 4 Finance areas of the Bank.

Education

Post Graduate Diploma - Strategic Leadership & Management

University of Exeter Business School
04.2025

PEGA Systems Low Code -

JP Morgan
09.2024

NVQ Level 1 - R.S.A Diploma in Business Administration

Bank of England
09.1994

NVQ Level 2 - R.S.A Diploma in Business Administration

Bank of England
09.1994

R.S.A Certificate - Information Technology

Bank of England
09.1994

ISEB Business Systems Development Diploma -

Bank of England
09.1994

Skills

  • Strategic & Innovation leadership
  • Project leadership & execution
  • Operations optimisation
  • Regulatory, Risk & Compliance
  • Long-term strategic planning
  • Business continuity / Business resiliency
  • Performance KPI creation & monitoring

Certification

Chartered Management Institute

Chartered Fellow (CMgr FCMI)

2025

Timeline

Head of Business Resiliency Reporting & Analytics

J.P. Morgan
05.2021 - 04.2025

Head of Regulatory & Legal Obligations

J.P. Morgan
01.2017 - 05.2021

Head of CASS Oversight & Governance

J.P. Morgan
04.2015 - 01.2017

Head of CIB Third-Party Risk Management

J.P. Morgan
04.2013 - 04.2015

Global Head of Futures & Options Client Services

J.P. Morgan
06.2012 - 04.2013

Regional Head of Asia Futures & Options and OTC Operations & Control

J.P. Morgan
05.2010 - 06.2012

Regional Head of Futures & Options Operations

Royal Bank of Scotland Plc
05.2007 - 04.2010

European Head of Futures & Options Operations

ICAP Management Services Ltd
09.2006 - 05.2007

Various Roles

Deutsche Bank AG
04.1997 - 08.2006

Futures & Options Operations

Sumitomo Finance International
09.1994 - 03.1997

Data Analyst

Bank of England
09.1992 - 09.1994

Post Graduate Diploma - Strategic Leadership & Management

University of Exeter Business School

PEGA Systems Low Code -

JP Morgan

NVQ Level 1 - R.S.A Diploma in Business Administration

Bank of England

NVQ Level 2 - R.S.A Diploma in Business Administration

Bank of England

R.S.A Certificate - Information Technology

Bank of England

ISEB Business Systems Development Diploma -

Bank of England
Steven Ryan CMgr FCMI