Steven Power
Bolton,Lancashire
Summary
A highly skilled professional with 30 years of experience in the Lift and Escalator Industry. Provides expertise and confidence in public relations and contractor & client management, known for being calm under pressure and possessing exceptional problem-solving abilities. Demonstrates strong communication skills and leadership, with a proven track record in public speaking and resourcefulness. Adept at troubleshooting and knowledgeable about lifts & escalators, aiming to leverage these skills to drive organisational success.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Excellent reputation for resolving problems and improving customer satisfaction. Offers flexible schedule to deliver on team goals.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Head of VT Consultancy
HSB
Manchester, greater manchester
01.2026 - Current
- Oversaw daily operations to achieve high productivity levels.
- Successfully delivered on tasks within tight deadlines.
- Improved efficiency and productivity by acquiring new skills.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Displayed energy and enthusiasm in a fast-paced environment.
- Carried out day-to-day duties accurately and efficiently.
- Completed duties to deliver on targets with accuracy and efficiency.
- Increased customer satisfaction by resolving issues.
- Applied positive customer service approach to increase satisfaction levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Applied critical thinking to analyse problems, evaluate solutions and select the best decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Senior VT Consultant
Cushman & Wakefiled
London, London
09.2019 - 01.2026
- Developed comprehensive business strategies to deliver client objectives.
- Guided clients toward improved organisational structures and better solutions for identified problems.
- Led the implementation of innovative technologies for increased productivity.
- Enhanced client understanding of market trends, leading to informed decision-making.
- Managed multiple projects simultaneously whilst ensuring timely completion and quality control.
- Collaborated with a variety of industry professionals for effective project delivery.
- Devised detailed project plans with clear milestones, encouraging team focus and direction.
- Strengthened stakeholder relationships through effective communication and engagement methods.
- Reviewed company policies regularly, aligning them with changing legal requirements.
- Ensured compliance with regulatory standards by conducting thorough audits and reviews.
- Identified areas for improvement in corporate structure, enhancing overall efficiency.
- Recommended improvements on business processes for optimised performance and profitability.
- Liaised closely with clients throughout consulting process, ensuring satisfaction at every stage.
- Assessed risks associated with proposed business solutions, minimising potential issues.
- Facilitated successful negotiations between conflicting parties, achieving mutually beneficial outcomes.
- Documented workflow charts, records and job descriptions to guide overall organisational improvements.
- Assisted teams with implementing new recommendations and revising instructions for staff.
- Scrutinised existing and proposed methods and procedures.
- Conducted studies focused on analysing current strategies and evaluating feasibility and potential results of proposals.
- Initiated cost-saving measures by evaluating and improving operational processes.
Education
Master of Business Administration - International Buisness
University of Sunderland
Sunderland 09.2009 -
Bachelor of Business Administration - management
Chartered Management Institute
UK 05.2005 - 07.2006
chartered status - management
chartered management institute
UK 07.2011 -
Higher National Diploma - Health and safety
IOSH
uk 09.2015 -
Higher National Diploma- SMSTS - Health and Safety
CITB
UK 06.2008 -
NVQ level 4 - Lifts & Escalators
LEIA
UK 09.2015 - 03.2017
Skills
Project management
- Contractor & Client Management
- Knowledge of Lifts & Escalators
- Public Relations
- Problem-solving
- Issue resolution
- Resourcefulness
- Leadership
- Communication skills
- Public speaking
- Calm under pressure
Accomplishments
Member of CIBSE
Technical Committee member of Safed TC2 - Lifts and Escalators
Member of IET
Member of the SoVT
Chartered member of the CMI
CTC security clearance
DBS clear
Timeline
Head of VT Consultancy
HSB
01.2026 - Current
Senior VT Consultant
Cushman & Wakefiled
09.2019 - 01.2026
Higher National Diploma - Health and safety
IOSH
09.2015 -
NVQ level 4 - Lifts & Escalators
LEIA
09.2015 - 03.2017
chartered status - management
chartered management institute
07.2011 -
Master of Business Administration - International Buisness
University of Sunderland
09.2009 -
Higher National Diploma- SMSTS - Health and Safety
CITB
06.2008 -
Bachelor of Business Administration - management
Chartered Management Institute
05.2005 - 07.2006