Steven Outterside

Dover is a diversified global manufacturer that delivers innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions and support services.

Responsibilities: Delivering high volume and mid/senior level talent acquisition program across Europe, North America, & Australia on behalf of Dover operating companies including PSG, DFS, Maag Group, Tokheim, OPW, Fairbanks & Wayne, SWEP, Destaco & Colder Products Company.

Achievements:

• Implemented internal referral program
• Introduced "Silver Medallist" scheme amongst operating companies
• Streamlined lean thinking throughout hiring process
• Designed "candidate journey communication" template to reduce drop out rate

The Rosalind Franklin Laboratory was part of NHS Test and Trace Laboratory network at the heart of the UK Health Security Agency's plans for managing coronavirus (COVID-19).

Responsibilities: Overall responsibility of Talent Acquisition for support roles function to assist and enable 24/7 scale up of continued operations throughout the laboratory.

Achievements:

• Design & introduction of a streamlined recruitment process
• Standardisation & branding of external job advertising
• Whole introduction of internal recruitment processes (recruit from within)
• Implementation of requisition tracker
• Ownership of Assessment Centre to ensure constant flow of Scientists into the lab space.

Her Majesty's Prison and Probation Service is the executive agency of the Ministry of Justice in charge of prisons and the probation service in England and Wales.

Achievements:

• First Officer ever recommended for Hostage Negotiation Course within six months of commence date

UASG is one of the leading multi-sector business groups in United Arab Emirates. UASG owns and operates a diverse yet complementary portfolio of six UAE based companies encompassing a number of key industries.

Achievements:

• Established group wide TA Process
• Implemented internal referral system
• Introduced group wide interview training
• Researched market trends to offer competitive salaries and benefits

Reason for leaving: Relocation back to the UK during Covid

Headquartered in the Netherlands, Philips Healthcare are a leading health technology company. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care.

Achievements:

• Lead company NPS results 91%+ (stakeholder & candidate experience)
• Increased stakeholder engagement by 30% over 3 years (NPS)
• Hosted annual kickoff events: International women's day, Referral programs, Internship programs for Middle East region
• Customised Applicant Tracking System (ATS) to effectively capture and analyse data to fuel improvements in recruitment process
• Collaborated with senior management to develop long-term workforce plans and define recruitment process.

Honeywell is a Fortune 100 company and American multinational conglomerate company that produce a variety of commercial and consumer products, engineering services and aerospace systems for a wide variety of customers.

Achievements:

• Engaged in job fairs and career events to increase visibility.
• Concurred with department managers to forecast future hiring needs and requirements.
• Set and conveyed recruitment goals to downstream staff.
• Collaborated with HR professionals and universities to build network and establish professional relationships.

Macdonald & Company are a leading professional recruitment consultancy for the energy, environmental, real estate and built environment sectors. Established in 1994 and headquartered in the UK.

Achievements:

• Created and managed company's first in-house RPO solution (8-month project) period

The Randstad Group was one of the largest temporary and permanent employment HR services providers in the world.

Achievements:

• Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
• Delivered KPI targets and improvements on consistent basis through excellent leadership.

• Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
• Negotiated discounted supplier rates for all trips and activities, resulting in client savings.
• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Ensured guest confidence, holding welcome meetings to explain daily activity schedules.
• Maintained in-depth knowledge of resort and local area through participation in product and destination training.
• Countries: Spain, Canaries, Austria, Italy & Dominican Republic