Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
Generic

Steven Mcniff

Glasgow,lanarkshire

Summary

A highly skilled individual with a strong foundation in people skills, critical thinking, and leadership. My experience as a police officer has enhanced my ability to remain calm and patient in stressful situations whilst making important decisions swiftly. I possess excellent communication skills, active listening, attention to detail, and reliable time management. I believe my background and knowledge and skills from previous experience will allow me to be a successful candidate for this role and ensure I will be a good addition within this establishment.

Overview

19
19
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Wholesale delivery expert

Park farm dairy
East kilbride, South Lanarkshire
11.2023 - Current
  • Executed daily pre-trip inspections diligently, preventing unexpected breakdowns on the road.
  • Achieved timely deliveries by maintaining an efficient schedule, whilst ensuring accurate stock for delivery is prepared
  • Applied personal road knowledge and GPS application to set shortest routes.
  • Followed safe driving practices for safety of fellow travellers and passengers.


Police constable

Police Scotland
Glasgow , Lanarkshire
11.2022 - 04.2023


  • Developed community knowledge to identify and address at-risk individuals and locations.
  • Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
  • Maintained integrity of crime scenes by guarding area and detaining suspects until arrival of senior investigators.
  • conducted patrols in local areas by car and foot to ensure the safety of the public.
  • interviewed suspects, victims and witnesses in accordance with relevant legislation

Postman/ driver

Royal mail
Clydebank , West Dunbartonshire
01.2017 - 11.2022
  • Executed responsibilities in accordance with Royal Mail policies upholding standards and protocols.
  • Executed mail-handling tasks reliably to improve quality of service and achieve high customer satisfaction.
  • Maintained professional relationships with customers, fostering positive community interaction.
  • Assisted in sorting of incoming mail from central sorting offices for timely distribution.

Section leader

Asda
Bearsden , East Dunbartonshire
09.2005 - 01.2017
  • Promoted a positive work environment for higher staff morale. This included addressing staff concerns promptly, resulting in better job satisfaction.
  • Coordinated holiday requests to avoid understaffing issues.
  • Improved team performance by initiating regular training and feedback sessions.
  • Led team briefings to ensure clear communication of daily targets.

Education

Certificate of Higher Education - physical education

Braidfield High school
Clydebank, West Dunbartonshire
08.2002 - 06.2003

Certificate of Higher Education - Mathematics

Braidfield High School
Clydebank, West Dunbartonshire
08.2002 - 06.2003

Skills

I have great people skills

I am able to remain calm and patient particularly in stressful situations

My ability of critical thinking allows me to make important decisions within a short time frame

My skills also include:

  • active listening
  • excellent communication skills
  • attention to detail
  • leadership
  • reliable with excellent time management





Affiliations

  • In my spare time I am keen footballer who plays several times a week. As well as playing I also coach an amateur team and my sons team. Playing badminton and long walks with my dog are also interest of mine are also

Certification

Experienced driver with over 20 years experience with no points on license.

Accomplishments

Within my time working for police Scotland I gained several awards which included:

First aid training

Occupational safety training


Timeline

Wholesale delivery expert

Park farm dairy
11.2023 - Current

Police constable

Police Scotland
11.2022 - 04.2023

Postman/ driver

Royal mail
01.2017 - 11.2022

Section leader

Asda
09.2005 - 01.2017

Certificate of Higher Education - physical education

Braidfield High school
08.2002 - 06.2003

Certificate of Higher Education - Mathematics

Braidfield High School
08.2002 - 06.2003

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Steven Mcniff