Summary
Overview
Work history
Education
Skills
References
Interests & Hobbies
Timeline
Generic

Steven McMillan

Edinburgh

Summary

Driven individual with keen analytical abilities and strong decision-making skills, coupled with unwavering commitment to achieving success in fast-paced environments. Demonstrates proficiency in market analysis and financial forecasting, along with exceptional communication and problem-solving capabilities. Eager to leverage these strengths to generate significant results. Offering strong interpersonal and communication skills, with knack for building and nurturing client relationships. Knowledgeable about market trends and skilled in identifying customer needs ready to use and develop negotiation, leadership, and strategic planning skills

Overview

5
5
years of post-secondary education

Work history

Mailroom

Stocktrade
Edinburgh
  • Maintained order in workplace by keeping mailroom tidy and organised.
  • Organised outgoing mail for efficient delivery.

General Enquiry Team

Stocktrade
Edinburgh
  • Managed incoming calls to ensure high-quality customer service.
  • Boosted team morale with positive attitude and effective communication skills.
  • Delivered excellent customer service by actively listening to client needs and concerns.
  • Received telephone enquiries, answering questions with up-to-date information.

Nationwide Sharedealing

Stocktrade
Edinburgh
  • Resolved trade disputes swiftly, maintaining high client satisfaction levels.
  • Maintained updated knowledge of global economic conditions to inform trading decisions.
  • Monitored market developments, resulting in timely adjustments to trading positions.
  • Negotiated trade deals with clients and counterparties for mutual benefit.

Stocktrade dealing Team

Stocktrade
Edinburgh
  • Liaised with financial analysts, maintaining a good flow of information.
  • Enhanced customer service by establishing rapport and responding to queries.
  • Executed buy and sell orders efficiently, minimising transaction costs.
  • Generated significant business growth by building strong relationships with clients.

Team Leader

Stocktrade
Edinburgh
  • Streamlined workflow for a more efficient process.
  • Increased team cohesion by implementing regular feedback sessions.
  • Led project coordination, resulting in timely delivery.
  • Encouraged open communication, fostering a positive work culture.

Education

GCSEs -

St Thomas of Aquins
Edinburgh
08.1994 - 08.1999

Chartered Institute for securities & Investments
Edinburgh

Leadership And Management

The Knowledge Academy
Edinburgh

Skills

Risk assessment

  • Quality assurance
  • Staff recruitment
  • Customer relationship management
  • Negotiating contracts
  • Compliance monitoring
  • Employee mentoring
  • Data analysis
  • Regulatory compliance
  • Public speaking
  • Stakeholder engagement
  • Internal communications
  • Team working
  • Self-Motivated working
  • Proactive team player
  • Team member development

References

References available upon request.

Interests & Hobbies

  • Playing football
  • Playing golf
  • Walking
  • Spending time with family
  • Interest in poetry

Timeline

GCSEs -

St Thomas of Aquins
08.1994 - 08.1999

Mailroom

Stocktrade

General Enquiry Team

Stocktrade

Nationwide Sharedealing

Stocktrade

Stocktrade dealing Team

Stocktrade

Team Leader

Stocktrade

Chartered Institute for securities & Investments

Leadership And Management

The Knowledge Academy

Similar Profiles

Create profile
Steven McMillan