Summary
Overview
Work history
Education
Skills
Timeline
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Steven McCulloch

CARDROSS

Summary

Resourceful and adaptable Director with 22 years of experience in financial oversight, scheduling, bidding, protocol development and process improvements. Team-oriented leader with expertise in employee engagement, customer relationship management, time management, conflict resolution and cost reduction. Customer-focused in managing accounts and maintaining strong business relationships. Seeking to leverage background in operational leadership to fulfil role with exceptional organisation.

Overview

23
23
years of professional experience

Work history

Director

VIP Corporate Hospitality Ltd
Cardross
04.2023 - Current
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.
  • Managed business operations, financial performance and investments of company.
  • Designed business strategies to obtain short and long-term goals for company.
  • Formulated business plans to increase growth and minimise cost for company.

Mortgage Broker

Self Employed
Cardross
10.2000 - 10.2022
  • Directed sales and marketing activities and EDM campaigns generating £[Number] in additional lending revenue.
  • Consistently exceeded monthly sales targets using exceptional negotiation skills.
  • Evaluated bespoke client needs to source products best suited to current financial circumstances.
  • Completed assigned caseload of loan applications, managing average of £[Number] in annual closings.
  • Provided additional advice and guidance on buildings cover and life insurance.
  • Assessed clients' financial situations to evaluate readiness for mortgage application to help maintain high approval ratings.
  • Built outstanding relationships with clients through bespoke care and advice, going above and beyond to promote client loyalty and retention.
  • Forged exceptional relationships with lenders and estate agents, aiding smooth-running property purchase proceedings.

Education

Eastbank academy
Glasgow
08/1978 - 12/1984

Skills

  • Customer service
  • Business development
  • Business planning
  • Data collection and analysis
  • Daily operations
  • Financial management

Timeline

Director

VIP Corporate Hospitality Ltd
04.2023 - Current

Mortgage Broker

Self Employed
10.2000 - 10.2022

Eastbank academy
08/1978 - 12/1984

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Steven McCulloch