Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Accomplishments
References
Interests
Timeline
Generic

Steven John Knowles

Exeter,United Kingdom

Summary

Accomplished professional with extensive experience in supply chain management, inventory control, and quality assurance. Demonstrates expertise in ensuring data accuracy on production plans, managing purchasing orders via NetSuite, and leading warehouse operations. Proven track record in maintaining stock accuracy and optimising MRP values for efficient ordering processes. Skilled in conducting supplier review meetings to uphold service level agreements and achieving cost-effective delivery solutions. Notable achievements include leading system improvements for stock management and quality control of diverse cheese varieties, resulting in award-winning selections at prestigious trade shows. Committed to enhancing operational efficiency through effective team leadership and KPI accountability.

Overview

38
38
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

Nu-Heat manufacturing centre
Exeter
01.2019 - 12.2025
  • Production planning, purchasing, stock control and customer service

Stock Controller

Lear Browne and Dunsford
Exeter, Devon
01.2011 - 01.2019
  • Purchasing of stock, goods receipt and stock control

Logistics manager

Milklink cheese company Ltd
North Tawton, Devon
01.2009 - 01.2011
  • Control of storage, inspection, picking and despatch

Quality Manager

Milklink cheese company Ltd
North Tawton, Devon
01.2005 - 01.2009
  • Product selection and Quality control

Planning Manager

Milklink cheese company Ltd
North Tawton, Devon
01.1995 - 01.2000
  • Production planning, stock controller

Transport & Warehouse Manager

Milklink cheese company Ltd
North Tawton, Devon
01.1990 - 01.1995
  • Transport scheduling, invoice control

Export shipping clerk

Sebvia Ltd
Exeter
01.1989 - 01.1990
  • Shipping documentation, invoicing, letters of credit

Administration clerk

DHSS
Exeter
01.1988 - 01.1989
  • Data entry, filing, customer services

Education

Bsc. Hons - Chemistry

Birmingham University
Birmingham
09.1985 - 05.1988

A level - Chemistry, Physics, Statistics

Exeter College
Exeter
09.1983 - 05.1985

GCSE - Chemistry, Physics, Maths, Eng. Lit, Eng. Lang, Geography

St. James' High School
Exeter
09.1979 - 05.1983

Skills

  • Ensuring correct data accuracy on production plan in Excel
  • Placing purchasing orders via NetSuite based on preferred order level, with approval sign-off, as part of a purchasing team
  • Control of assembly builds via works order creation in NetSuite
  • Warehouse day to day supervisor, and being part of an effective despatch team
  • Effective customer service both internal and external, teams and Outlook based
  • Ensuring stock accuracy on NetSuite
  • Maintain MRP values, so workbook ordering in NetSuite is accurate
  • Supplier review meetings, to ensure service level agreements are adhered to
  • Invoice sign off, and ensuring best price for deliveries are achieved
  • Lead as Key User for improvement of stock systems: System 36 / AS400, SAP R/3 and SAP Barcode Scanning Responsibility for training of all key staff and ensuring processes are adhered to
  • Control of all aspects of storage, inspection, picking and despatch of over £50M of stock Continuous stock-checking and extensive KPI reporting Production of detailed stock reports and monthly presentations to senior staff
  • Quality control of over 40 varieties and grades of cheese, giving product presentations to all our major customers; Waitrose, M&S, J Sainsbury etc I have responsibility for the selection of cheese for the trade shows, where the cheese I have selected has won the Supreme Champion prize at The Welsh, Royal Highland and the Devon County show
  • I have full responsibility for the quality of all cheese leaving the site for delivery to the customer to ensure 100% delivery on time and in full I have management responsibility of the inspection staff, line efficiency and performance and hold daily team briefings and personal review meetings
  • I am responsible for vehicle scheduling of all despatches, ensuring correct staffing levels and documentation This includes domestic and export despatches I also manage third party services: forklifts, hauliers, waste disposal, and racking repairs In addition I carry out internal audits, ensure excellent levels of hygiene and housekeeping, risk assessments, and SSOW
  • I have full KPI accountability for my area of responsibility

Certification

  • Trained in BRC internal auditing standards, basic food hygiene, employment law, health and safety, COSHH, and people management. All internal training with current employer.
  • Also trained in Technical drawing, French, Computer science, statistics, while at school and university.

Affiliations

  • Keen gardener with a 175ft garden to maintain and dog walker, with Angel and Hope our two Husky Pomeranian crosses.

Accomplishments

Numerous nationwide cheese awards while working for The Cheese Company, with the only English winner of the Royal Highland Show in Scotland, and presenting cheese to prominent MP's.

References

  • Sam, Davey, sam.davey@nu-heat.co.uk, 07584 499121, Nu-Heat, Heathpark House, Devonshire Road, Honiton, Devon, EX14 1ST
  • Steve, Howard, Steve@lbd-harrisons.com, 01392 822523, LBD House, Waterbridge Court, Matford Park Road, Exeter, Devon, EX28ED

Interests

I am married with a son. I enjoy keeping fit through walking my dog, cycling, running and archery. I spend most of my spare time maintaining the garden and keeping Koi Carp. I am a keen football, cricket and rugby supporter., With my wife and dogs, I’ll visit a garden centre or historic house with a formal garden most weekends. I enjoy listening to sports podcasts and music. Once a year I’ll go and see a mega pop group in concert.

Timeline

Nu-Heat manufacturing centre
01.2019 - 12.2025

Stock Controller

Lear Browne and Dunsford
01.2011 - 01.2019

Logistics manager

Milklink cheese company Ltd
01.2009 - 01.2011

Quality Manager

Milklink cheese company Ltd
01.2005 - 01.2009

Planning Manager

Milklink cheese company Ltd
01.1995 - 01.2000

Transport & Warehouse Manager

Milklink cheese company Ltd
01.1990 - 01.1995

Export shipping clerk

Sebvia Ltd
01.1989 - 01.1990

Administration clerk

DHSS
01.1988 - 01.1989

Bsc. Hons - Chemistry

Birmingham University
09.1985 - 05.1988

A level - Chemistry, Physics, Statistics

Exeter College
09.1983 - 05.1985

GCSE - Chemistry, Physics, Maths, Eng. Lit, Eng. Lang, Geography

St. James' High School
09.1979 - 05.1983
Steven John Knowles