Steven Dunbar
Carrickfergus,Co.Antrim
Summary
I find myself a very enthusiastic and energetic person. Within any job I've been in I ensure to go out of my way to provide an excellent service. I'm a hard working and self motivated individual who can thrive in any situation I'm put into, I would say my communicational and organisational skills are well developed as my current job requires a high attention to detail. I like to further myself within any job and if the opportunity comes for further qualifications or roles within jobs I will present myself to those opportunities.
Results-driven office team leader with strong administrative background. Evaluates and improves team performance with proactive mindset. Consistently enforces policies and tackles process inefficiencies.
Overview
10
10
years of professional experience
4030
4030
years of post-secondary education
1
1
Certification
Work history
Workplace Office Manager
Pricewaterhousecoopers
Belfast
05.2023 - Current
- Ensuring Health and Safety records are up to date
- Engaging in Landlord meetings
- Ensuring PwC are in line with achieving new or maintaining accreditations
- Taking monthly meetings with teams to ensure standards are being met
- Communicated policy changes and business priorities to streamline office team tasks.
- Liaised with external vendors and service providers to address on-site maintenance and repair needs.
- Registered visitors, guests and contractors upon arrival, providing access passes.
- Prioritised high-volume competing tasks to complete simultaneous projects within stringent timeframes.
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
- Worked to facilitate positive, productive working environments through reliable administrative support.
- Maintained company records in compliance with legal requirements.
- Oversaw recruitment processes, attracting top-tier talent for team expansion.
- Liaised with IT department to rectify technical issues promptly.
- Updated office management on team's activities and progress at weekly meetings.
- Created and maintained displays and signs.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Senior Cashier
G4S
10.2020 - 05.2023
- Achieved SLAs through effective team management
- Handled customer and staff queries efficiently
- Planned and supervised work floor operations
- Oversaw financial dealings and cash management with banks
- Ensured bags and containers reached designated locations efficiently
- Enabled CIT team support for urgent banking requests
- Performed security checks on staff members leaving premises
- Monitored and upheld branch health and safety standards
- Proficient in utilising Microsoft Office suite
- Managed customer enquiries via telephone
- First aid qualification obtained
- Overseen project timelines and deliverables for 1+ years
- Liaised with customers during rollout of new equipment and procedures
- Managed onboarding for new employees and tracked their development
Cashier
G4S
07.2017 - 10.2020
- Oversaw all fund processing activities
- Processed high amounts of cash accurately
- Performed security searches on employees exiting premises
- Met daily SLAs efficiently
Sales Assistant
JD Sports
11.2016 - 06.2017
- Coordinated seasonal stock displays on shop floor
- Oversaw organisation of stockroom
- Executed stock retrieval and system updates
- Managed cheques, cash, and POS system operations
- Handled customer returns and enquiries
- Monitored CCTV systems to identify fraudulent activity
- Handled end-of-day cash reconciliation
Sales assistant
JD Sports
Belfast
11.2014 - 01.2015
- Assisting customers with basic need
- Merchandising the shop floor
- Processing of cash through cash or POS systems
- Cleaning shop floor and ensuring it's kept tidy
Education
Double Award Science -
English - undefined
Geography - undefined
ICT - undefined
P.E - undefined
LLW (Learning for Life and Work) - undefined
Maths -
Skills
- Meeting facilitation
- Workflow coordination
- Facilities management
- Health and Safety
- MS Suite
- Project management
- Project Delivery
- Workplace Design
- People Management
- Google Suite
Certification
First Aid trained
AWA Cognitive Wellbeing and Performance Programme
References
References available upon request.
Timeline
Workplace Office Manager
Pricewaterhousecoopers
05.2023 - Current
Senior Cashier
G4S
10.2020 - 05.2023
Cashier
G4S
07.2017 - 10.2020
Sales Assistant
JD Sports
11.2016 - 06.2017
Sales assistant
JD Sports
11.2014 - 01.2015
English - undefined
Geography - undefined
ICT - undefined
P.E - undefined
LLW (Learning for Life and Work) - undefined
Double Award Science -
Maths -
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