Steve Tomkins

• Responsible for Immunoassay & Molecular business including sales and customer support (Service & Applications).
• Turnover ~€270 million, 330+ headcount (2023 Immunoassay growth +13%
• Delivering substantial growth in mature markets.
• Full P&L responsibility incorporating sales, service, marketing and other significant investments. (2023 base cost spend vs 2022 -6%, operating profit +8%).
• Create regional strategic plan.
• Drive collaboration and best practice sharing to ensure business success.
• Strong focus on employee engagement and employee development. Employee Engagement Survey rolled out Q1 2022, repeat global survey 2024.
• Produce forecasts and budgets and report to corporate as required.
• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
• Established performance goals for teams and outlined processes for achievement.
• Collaborated with senior management to develop strategic initiatives and long term goals.
• Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organisation.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.

• Responsible for Elekta Radiotherapy business incorporating high value capital sales and service support for Oncology, Neurology, Brachytherapy & OIS software portfolio.
• Turnover ~€120 million, 70+ headcount (2020 growth +16%).
• Full P&L responsibility (2020 base cost spend vs 2019 -4%, operating profit +6% vs prior year).
• Ensured correct resource planning and people management for growth.
• Identification of strategic projects and business opportunities - Radiotherapy4life UK Government lobbying campaign to raise awareness and uptake of Radiotherapy as a treatment and cure for cancer.
• Mentored junior staff members, supporting their professional growth within the organization.
• Monitored performance metrics regularly to identify areas for improvement and drive continuous progress.
• Communicated regularly with executive leadership regarding progress updates, challenges, and achievement highlights within the unit.
• Implemented innovative marketing initiatives for increased brand visibility and customer engagement.
• Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
• Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
• Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.

• Full P&L and business process responsibility for Elekta Radiotherapy business. Turnover ~€85 million. 50+ headcount (2018 sales growth +6%, expenses control, spend versus 2017 -12%, operating profit +31%).
• Rolled out new business cluster incorporating UKI and Nordic markets – Designed and deployed new strategy focused on key strategic territories such as Finland to maximise business success.
• Strengthened communication skills through regular interactions with others.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Monitored performance metrics regularly to identify areas for improvement and drive continuous progress.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

• Sales and customer support for a diverse portfolio, including Diagnostic Imaging, Image-Guided Therapy, Ultrasound, Patient Care, and Monitoring. Managed a substantial P&L with revenues exceeding €100 million, achieving significant sales growth.
• People management of a high-performing team of 90+ professionals across the southern UK region, ensuring successful product launches and alignment with other departments (finance, HR, marketing).
• Formulated regional sales and marketing strategies, adapted to the changing National Health Service (NHS) economically constrained situations.
• Successfully drove transformational change, including revising the go-to-market strategy and enhancing product offerings.
• Managed key opinion leader (KOL) and key account relationships, leveraging their expertise to enhance product adoption and market penetration.
• Created and deployed new business processes and tools, increasing forecast visibility, tracking, and accuracy.
• Championed corporate social responsibility initiatives throughout the district that aligned with company values while making a positive impact on the community.
• Consistently exceeded performance targets set forth by upper management, leading the district to surpass expectations each year.

• Responsible for UK & Ireland direct and indirect channels for Acute Care, Perinatal, Diagnostic Cardiology and Vital Signs Consumables. Turnover ~$80 million.
• Full P&L responsibility including sales and marketing promotional budgets.
• Responsible for a high-performing team of 60+ professionals across the UKI region, ensuring successful product launches and alignment with other departments (finance, human resources and marketing).
• Developed a comprehensive regional strategic plan, incorporating strong relationships with the recently formed National Health Service Supply Chain (NHSSC) procurement model.
• Managed key opinion leader (KOL) and key account relationships, leveraging their expertise to enhance product adoption and market penetration.
• Introduced new business tracking tools in increase forecast accuracy and rolled out Salesforce.com CRM system.
• Managed budgets and resources effectively, reducing costs without compromising service quality.

• Responsible for UK & Ireland direct and indirect channels for Contrast Media, Molecular Imaging and Oncura Brachytherapy sales and application support.
• Full P&L responsibility, turnover ~$47 million, sales growth +7%, operating margin >20%.
• Managed key opinion leader (KOL) and key account relationships, leveraging their expertise to enhance product adoption and market penetration.
• Focused on maintaining and growing highly commoditised, low margin products in a highly regulated market and economically constrained customer situations.
• Provided extensive leadership by effectively communicating strategic goals and plans.
• Collaborated with product development teams to ensure alignment between customer needs and product offerings.
• Strengthened brand positioning with the development of targeted advertising campaigns and promotional materials.
• 
  

• Responsible for Anatomical Pathology business in Northern Europe
• Thermo Fisher Scientific is a premier US based scientific equipment and services provider with diverse portfolio €10Bn revenue.
• Improved regional sales performance by developing and implementing strategic business plans.
• Mentored area managers on best practices for team leadership and motivation, contributing to a positive work environment throughout the region.
• Promoted a customer-centric approach within the region to ensure consistent delivery of exceptional service experiences.
• Analyzed market trends to identify growth opportunities, driving expansion efforts within the region.

• Full P&L responsibility and general management for Dako UK&I. Turnover £9M
• UK & Ireland Histopathology commercial activities.
• Managed budgets, financial planning, and forecasting to optimize profitability for the country operations.
• Established strong relationships with key industry players for business growth and expansion.
• Increased market share by developing and implementing effective sales strategies.
• Coached and mentored team members, fostering a culture of continuous learning and development.
• Managed cross-functional teams to ensure seamless operations and drive business objectives.

• Responsible for all aspects of Dako UK & Ireland sales activities.
• Coach, mentor and develop skills of sales personnel including Key Account Managers, Application Specialists and Product Managers.
• Monitoring and reporting of performance against designated sales targets.
• Formulation of budget and bonus plans for sales activities.
• Responsibility for creation and maintenance of sales tools and incentives to maximize sales performance.
• Completion of competitive tender capital purchase documentation.
• Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.

2004 – 2006: Business Unit Manager – Microbiology, Molecular Biology & IT
2002 – 2004: Product Manager IT & Microbiology
2000 – 2002: Haemostasis IT Product Manager Product Manager IT & Microbiology
1998 – 2000: Critical Care Product Specialist UK

• Created new Microbiology, Molecular Biology & IT division for Cepheid distributorship
• Expanded to automated urinalysis (Iris Diagnostics iQ200 Sprint) and molecular biology - Cepheid
• Created and developed new IT division within IL – Middleware IT solutions. ILIMS and Modulab - middleware solutions to integrate to Laboratory Information System (LIS)
• Sales and support for Point of Care critical care medical systems for blood gas monitoring and POC coagulation
• Boosted sales revenue by developing and implementing targeted marketing campaigns.
• Implemented a CRM system that streamlined the tracking of leads, deals, and customer interactions for the entire sales team.

• Product Specialist Immunoassay at BioMérieux.
• Responsible for sales and support for VIDAS and MiniVIDAS immunoassay platform – infectious diseases, clinical chemistry and virology.
• Salesperson of the Year 1998.
• Boosted customer retention by providing exceptional product support and addressing user concerns.
• Assisted with demonstrations for VIDAS & MiniVIDAS to showcase functionality.

• Biomedical Scientist in Haematology & Transfusion at NHS UK.
• Participated in out of hours on call service.
• Trained users and managed the newly implemented air tube sample transport system.