Steve Rothery
Bristol
Summary
Innovative Programme Manager with a proven record of success in supporting the business to achieve their strategic goals. Experienced in leading and empowering project teams with a collaborative, systematic approach to solving business problems and exploiting innovative technologies. My key strengths are influencing, guiding, and building strong relationships with stakeholders, both internally across all business functions and external delivery partners.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Programme Manager / Delivery Lead
Lloyds Banking Group
Bristol
08.2010 - Current
- Merchant Services Transformation Programme
- Led transformation programme – managed 2022 budget £20m+
- In partnership with business, defined strategy and 4 year roadmap to deliver significant growth of merchant services business
- Led and defined Data & CRM Strategy with SME’s to utilize data science /AI capability to maximise value and growth/retention opportunities
- Led discovery phase to simplify and digitize Cardnet merchant services new customer journey and leverage LBG franchise opportunities
- Partnered with Salesforce directly to improve business operational performance, greater automation, better reporting and MI dashboards
- Built strong relationships with key senior business stakeholders, enterprise & business architecture and third party suppliers
- Led programme through key stage gates and monthly steering groups
- Embedded Agile methodology across programme and project teams
Delivery Lead
Lloyds Banking Group
- Product Owner
- Contact Planner
- Delivered the top-rated IT application (based on colleague feedback) used by LBG Commercial & Business banking; significantly improved customer data & insight available to Lloyd's colleagues
- Generated significant revenue increases by identifying commercial opportunities and reduced operational costs
- Led creation, design and development of innovative CRM application with simple, high performing user-friendly interface delivering powerful insight enabling better understanding of business customers
- Launch received excellent feedback, strong business uptake and appetite for additional functionality and data
- Owned Business Case, managed budget, created delivery roadmap and progressed project through gateways
- Built and managed high performing team, including; Business Analysts, Data Analysts, Developer, Test Team
- Presented at exec level and built excellent relationships and effective network with Business SMEs and key stakeholders
- Successfully delivered Contact Planner following Agile methodology
- Other roles in Lloyds Banking Group
Programme Manager
- Led team of developers/analysts to deliver data solutions to support a number of regulatory projects
- Programme Manager - FATCA regulatory Programme - responsible for delivery to Commercial Banking, budget £6m business, £15m IT
Senior Business Architect
- Identify and close down design gaps supporting LTSB/HBOS integration
Senior Project Manager
Transport
London
01.2008
- Deliver software to improve train location info where signalling gaps existed in London Underground network
Project Manager
Morgan Stanley
01.2007
- MiFID, managed team of 15 across Operations/IT/Legal/Front/BackOffice managed plan/budget, resourcing, governance, 3rd party suppliers
Senior Business Analyst
Barclays Capital
01.2006
- Marketing system to improve business & reduce supplier spend
Senior Project Manager
UK Hydrographic Office
01.2009 - 01.2010
Senior Business Consultant/PM
Capco Consultancy
01.2004 - 01.2006
- Omgeo, US securities infrastructure provider market entry strategy
- ING Barings - Implement new service model and achieve c
- 2m pa savings
Business Consultant
Accenture, IBM
01.2002 - 01.2004
- Outsourcing project (LTSB), supply & maintenance of LTSB IT outsourced to,
- Cost of estate c
- 100m pa, forecast savings of £8m pa
Education
Bachelor of Business Administration - Business Management
Aston University
09.1997 - 06.2001
Skills
Programme Management and leadership Techniques
Analytical thinking and problem- solving skillsStrategic and objective alignmentProgramme budget managementEffective Stakeholder ManagementInfluencing and NegotiationAgile & Waterfall delivery methodologiesApplication of Data Science to deliver predictions and insightProfessional QualificationsAPMMSP Practitioner and Prince2 PractitionerExcellent Communication Skills
Additional Information
Spending time with my family, particularly surfing, walking and watching live sport. To relax I like to part-take in yoga and weight/cardio-vascular training.
Timeline
Programme Manager / Delivery Lead
Lloyds Banking Group
08.2010 - Current
Senior Project Manager
UK Hydrographic Office
01.2009 - 01.2010
Senior Project Manager
Transport
01.2008
Project Manager
Morgan Stanley
01.2007
Senior Business Analyst
Barclays Capital
01.2006
Senior Business Consultant/PM
Capco Consultancy
01.2004 - 01.2006
Business Consultant
Accenture, IBM
01.2002 - 01.2004
Bachelor of Business Administration - Business Management
Aston University
09.1997 - 06.2001
Delivery Lead
Lloyds Banking Group