Middle manager with extensive experience in project management, personnel development, and logistical operations. Proven track record of leading large teams and enhancing organizational efficiency. Strong communication and leadership skills, with a focus on motivating team members to achieve goals. Adaptable and effective under pressure, consistently delivering results.
Overview
36
36
years of professional experience
Work History
Senior Logistics Manager
HB Body UK Ltd
Avonmouth, Bristol
08.2019 - Current
Directed daily operations to achieve maximum efficiency and productivity.
Developed strategies to maintain required stock levels at minimum cost.
Recommended optimal transport modes and routes to enhance delivery efficiency.
Ensured compliance with health and safety, import, and export regulations to mitigate risks.
Recorded purchases and updated supply movements to ensure accurate inventory records.
Logistics Depot Manager
Smales Fish Merchants
Launceston, Cornwall
07.2016 - 08.2019
Directed daily operations to achieve maximum efficiency and productivity outcomes.
Managed delivery drivers to ensure timely and efficient execution of daily routes.
Delivered strong customer service by ensuring orders arrived on time and correct locations.
Coordinated delivery slots and addressed customer service enquiries to enhance customer satisfaction.
Followed health and safety guidelines for all deliveries and vehicle movements.
Completed daily vehicle checks and carried out routine upkeep and maintenance tasks.
Communicated and enforced new policies, procedures, and programmes from head office.
Fostered positive work environment by promoting teamwork and engaging employees effectively.
Senior Warrant Officer
HM Forces (British Army)
Army Air Corps, North Yorkshire
08.1990 - 07.2016
Implemented regulatory standards policies and guidelines to promote safe work.
Evaluated workplace compliance with safety standards and regulations, initiating remediation processes to ensure adherence.
Conducted staff training sessions on new safety procedures and processes, improving overall workplace safety awareness.
Maintained clean, safe workplaces to reduce workplace accident risks.
Assessed complaints on workplace health and safety using site visits.
Engaged with team members to foster a productive work environment. to deliver agreed target results.
Achieved project deadlines through effective planning and organisation. through excellent planning and coordination skills.
Resolved customer complaints through calm, clear communication and practical problem-solving, enhancing customer satisfaction.
Built and maintained courteous, effective working relationships.
Prepared written communications documents and reports for daily information needs.
Education
Health & Safety
Unit Health & Safety Advisor (Military)
Deepcut, SRY
01-2014
Certificate of Higher Education -
Lvl7 Cert in Strategic Leadership and Management
01-2011
Diploma of Higher Education -
Lv5 Diploma in Leadership and Management
01-2011
Literacy Lvl 2
City & Guilds
01-2011
Numeracy Lvl 2
City & Guilds
01-2011
NVQ Level 3 - Information Technology
Access to IT
Barnet College, London
01-2003
NEBS Management -
Certificate in Management
01-2001
Skills
Effective communication
Proactive decision-making
Team leadership
Motivation techniques
Customer care and support
Complaint resolution
Microsoft Office proficiency
Logistics coordination
Negotiation skills
Inventory management
Customer relationship management
Coordination skills
Supply chain management
Customs compliance expertise
Hobbies and interests
I am the lead vocalist of a Heavy Rock band.
I enjoy spending time with my wife, Tracey, our family and our three dogs.
I like to learn new skills, so am always signing up for online courses to broaden my skill-set.