Steve Gray
Edenbridge,Kent
Summary
Managerial professional with extensive background working in the HVAC industry, dedicated to consistently raising standards and improving efficiency. Experienced in leveraging industry knowledge to cut service costs and elevate staff performance and existing services.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Service Director
Company Withheld
01.2018 - Current
- Responsible for the day-to-day operations of the Service & Maintenance Department, playing a key role in the growth of the Company from startup in 2018 to circa £1.5m/annum turnover as of 2024.
- Responsible for all aspects of the business operations from engineer and admin management, HR, finance, contract management and quotations.
- Closely managing a team of engineers & admin staff on a daily basis with a focus on consistently improving employee morale & client satisfaction.
- Working as the primary contact for key clients, maintaining and further developing strong relationships.
- Negotiating and securing key, long-term contracts within the Mechanical Maintenance Sector, ranging in value from £20k - £2m.
- Managing budgets & optimising costs without compromising on quality of services.
- Evaluating and optimising team performance & company procedures to streamline works and improve quality & efficiency.
- Ensuring the delivery of client KPIs and SLAs.
Air Conditioning Engineer
Self Employed
03.2015 - 01.2018
- Worked for several medium-sized Air Conditioning and Mechanical Companies, earning repeat business through delivery of exceptional work quality and reliability.
- Carried out all aspects of Air Conditioning including design, installation, service, maintenance & commissioning.
- Competitively quoted for works in all sectors of Air Conditioning/Ventilation/Refrigeration.
- Competent with the installation and servicing of Ventilation equipment.
- Competent with the installation and servicing of Refrigeration equipment.
- Competent with the servicing and repairs of Chillers.
- Carried out extensive technical fault finding to Air Conditioning, Refrigeration, Ventilation and Chillers.
Air Conditioning Engineer
Company Withheld
06.2009 - 03.2015
- Carried out the installation of Air Conditioning systems of up to 100 Fan Coil Units.
- Carried out all fault finding, commissioning and repairs.
- Delivered accurate project estimations aiding informed decision-making for clients.
- Met all project deadlines through meticulous planning and work efforts.
- Aided colleagues with technical fault finding & installation on more challenging projects.
Education
GCSEs -
Charles Darwin School
Kent 09.2003 - 07.2008
Skills
- Strong background in all aspects of HVAC Maintenance & Installation
- Experienced in managing service contracts, financials and P&L
- Time-served engineering experience which compliments a technical management position
- Experienced in managing people including admin teams, engineers, sub-contractors and clients
- Proven quoting and negotiation skills
- Experienced in overseeing all aspects of the day-to-day operations of a Mechanical Maintenance company
- Excellent timekeeping and organisational skills
References
References available upon request.
Timeline
Service Director
Company Withheld
01.2018 - Current
Air Conditioning Engineer
Self Employed
03.2015 - 01.2018
Air Conditioning Engineer
Company Withheld
06.2009 - 03.2015
GCSEs -
Charles Darwin School
09.2003 - 07.2008
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