Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Steve Clarke

Norwich,Norfolk

Summary

Dynamic and results-driven professional with a robust skill set in customer service, team leadership, and strategic planning. Demonstrates exceptional communication, creative thinking, and decision-making abilities. Proven track record in sales KPI management, quality control, and health and safety compliance. Adept at motivating teams, fostering team building, and driving sales performance. Committed to continuous improvement and achieving organisational goals through efficient organising and critical thinking.

Overview

40
40
years of professional experience
1
1
Certification

Work History

Career break

NA
Norwich , Norfolk
06.2023 - 04.2025

Taken time out to care and support elderly parents.

Now available to return to working.

Supermarket general store manager

Asda
Norwich, Norfolk
05.2012 - 06.2023
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Kept business in compliance with internal controls, industry regulations and health and safety requirements.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Maintained detailed and current records of inventory, personnel activities and business finances.
  • Created seasonal sales plans with varying stock and promotional strategies.
  • Enforced service standards to maintain establishment reputation for excellence.
  • Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.

Supermarket general store manager

Asda
Lowestoft, Suffolk
03.2008 - 05.2012

As per last role

Supermarket general store manager

Asda
Ipswich, Suffolk
03.2007 - 03.2008

Opened new store from building stage

Built new team of managers

Supported full recruitment of store

Logistics and merchandising for new store opening to high standard.

Senior department manager

Asda
Norwich, Norfolk
03.2005 - 03.2007
  • Set daily priorities and communicated targets, motivating teams to achieve them.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Delegated tasks and reacted to changing workloads to maintain efficient operations.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Devised staff succession plans to enable professional development.
  • Monitored health and safety measures for guaranteed compliance.

Retail operations manager

Woolworth
Norwich , Norfolk
08.2001 - 03.2005
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Kept business in compliance with internal controls, industry regulations and health and safety requirements.
  • Oversaw business staffing and training, building successful, customer-focused team.
  • Maintained detailed and current records of inventory, personnel activities and business finances.

Department manager

Asda
London, Middlesex
02.1996 - 08.2001

As per other Asda roles

Royal Navy submarines

Ministry of Defence
Portsmouth , Hampshire
11.1984 - 11.1995

Communications expert within the submarine crew

ability to deal with stressful situations in a professional manner

deliver level of excellence at all times.

Education

NVQ Level 2 - Engineering

Gt Yarmouth college of further education
Great Yarmouth, Norfolk
09/1982 - 05/1984

GCSEs - English, Math, science, computer studies, tech drawing, geography, metalwork

Acle high school
Norwich, Norfolk
09/1977 - 06/1984

Skills

  • Customer service skills
  • Good communicator
  • Self motivated
  • Team motivation
  • Team Leadership
  • Team building skills
  • Creative thinking
  • Active listening
  • Decision making
  • Health and Safety Compliance
  • Quality Control
  • Sales KPI management
  • Critical-thinking
  • Sales driven
  • Efficient organising
  • Emotional intelligence
  • Strategic planning

Affiliations

  • Reading, watching films and sport as well as travel.

Accomplishments

Have been successful in roles across my career, with a focus on delivering KPI’s ensuring store success

Also proud to have been able to develop numerous other managers to achieve promotions to General store manager

Certification

Previously held first aid at work certificate but needs renewing

Timeline

Career break

NA
06.2023 - 04.2025

Supermarket general store manager

Asda
05.2012 - 06.2023

Supermarket general store manager

Asda
03.2008 - 05.2012

Supermarket general store manager

Asda
03.2007 - 03.2008

Senior department manager

Asda
03.2005 - 03.2007

Retail operations manager

Woolworth
08.2001 - 03.2005

Department manager

Asda
02.1996 - 08.2001

Royal Navy submarines

Ministry of Defence
11.1984 - 11.1995

NVQ Level 2 - Engineering

Gt Yarmouth college of further education
09/1982 - 05/1984

GCSEs - English, Math, science, computer studies, tech drawing, geography, metalwork

Acle high school
09/1977 - 06/1984
Steve Clarke