STERLING OUELLETTE
Leamington Spa,Warwickshire
Summary
Accomplished professional with expertise in administrative support, studio and facilities coordination, and inventory and resource management. Demonstrates proficiency in calendar scheduling using Outlook, event logistics management, and budgeting and cost control. Skilled in SOP creation and compliance logging, cross-team communication, Microsoft Office applications, training programme development, menu design strategies, and employee management. Adept at providing event and conference support to ensure seamless execution. Career goals include leveraging skills to enhance organisational efficiency and contribute to strategic initiatives.
Overview
7
7
years of professional experience
Work history
Logistics & Guest Services Coordinator
Epic Systems
Verona, WI
04.2024 - 10.2025
- Oversaw operations for 14 corporate breakrooms, maintaining stock accuracy through custom Excel tracking logs.
- Ensured all safety and compliance logs were maintained to standard; trained in HIPAA confidentiality.
- Coordinated multi-week corporate conferences, managing beverage services, event logistics, and Outlook scheduling.
- Authored and implemented new Standard Operating Procedures (SOPs) for a high-traffic food area, improving workflow and service consistency.
Bar & Beverage Manager
Lodgic Everyday Kitchen
Madison, WI
07.2021 - 02.2023
- Designed beverage menus that increased charitable margins by 15%.
- Developed structured training processes that led to a 20% improvement in sales performance.
- Supported weekly budgeting, cost control discussions, and operational planning.
- Controlled food and beverage inventory, strategically ordering supplies and anticipating consumer demands to prevent out-of-stock items.
Bar Prep / Server
Punchbowl Social
Chicago, IL
01.2019 - 01.2021
- Managed organization and rotation for three full bars and 24 kegs across a 30,000 sq. ft. venue.
- Maintained efficient flow during peak hours in a fast-paced, high-volume service environment.
Education
Associate's Degree - Communications
Holyoke Community College
Holyoke Massachusetts, USACertificate of Higher Education - Full-Stack Coding Bootcamp
Tech Elevator
Chicago, Illinois USASkills
- Administrative Support & Reception
- Studio / Facilities Coordination
- Inventory & Resource Management
- Calendar Scheduling (Outlook)
- Event & Conference Support
- SOP Creation & Compliance Logging
- Cross-Team Communication
- Microsoft Office (Excel, Word, Outlook)
- Event logistics management
- Budgeting and cost control
- Training programme development
- Menu design strategies
- Employee management
Websites
Timeline
Logistics & Guest Services Coordinator
Epic Systems
04.2024 - 10.2025
Bar & Beverage Manager
Lodgic Everyday Kitchen
07.2021 - 02.2023
Bar Prep / Server
Punchbowl Social
01.2019 - 01.2021
Associate's Degree - Communications
Holyoke Community College
Certificate of Higher Education - Full-Stack Coding Bootcamp
Tech Elevator