- We have 3 dogs and really enjoy walking them in the countryside
- I really like to relax by the bankside Fishing
- Follow Newcastle United and my football team
- We enjoy travel visiting places where we have never been
- DIY
Stephen Paul Scott
Crook,Durham
Summary
Experienced in building and nurturing client relationships, ensuring seamless project delivery and fostering team collaboration. Known for strategic thinking and problem-solving, driving business growth through innovative solutions. Adept at managing complex negotiations and delivering exceptional results.
Overview
39
39
years of professional experience
Work History
Partner
P S Property Services
Pilar de la Horadada , Spain
03.2021 - 06.2025
- Served as first point of contact for all enquiries, arranged property inspections, and created tailored quotes to meet client requirements.
- Onsite at all times not only completing work but making sure everything was carried out to specification quoted.
- Handled all money transactions and ensured debt collection at contract completion.
- Complete company accounts monthly and liaise with accountant to make sure all was correct for Spanish Hacienda.
- Sourced all materials and liased with client to agree start dates.
- Promoted company on social media platforms to engage potential clients and enhance online presence.
- Enhanced brand visibility by actively promoting company and gathering positive feedback from satisfied customers.
- Provided customers with regular updates on project progress. throughout jobs with updates on progress and photographs.
Retired
Early retirement
Pinar de Campoverde, Spain
11.2018 - 02.2021
Sales account manager
Enterprise Flexi Rent
Shrewsbury , Shropshire
06.2016 - 12.2018
- Developed customer base from scratch, establishing strong foundations for growth.
- Prospected potential clients and arranged meetings to gather insights and foster strong customer relationships.
- Maintained regular contact with clients through a structured follow-up system, ensuring consistent engagement.
- Built packages to suit individual requirements and deliver this at board level to win business.
- Conducted market research, aiding the strategic decision-making process.
- Enhanced brand visibility through active participation in industry events.
- Built brand awareness within my division and deliver customer experience to lift us high above our competitors.
- Maintained honesty in all client interactions, even during challenging situations.
- Work to deadlines and deliver results above target.
Branch manager
Enterprise Rental
Darlington , Teeside
12.2010 - 06.2016
- Created positive work environment in branches, coaching team to exceed performance goals.
- Led recruitment process, selecting skilled staff to enhance team performance.
- Addressed customer complaints promptly, upholding company reputation and client trust.
- Provided excellent customer service, securing client loyalty.
- Deliver customer satisfaction above area averages at Darlington, which has stood for many years.
- Actively led from the front with excess protection and upgraded sales.
- Prospected to open new accounts to increase business.
- Exceeded targeted earned days by implementing effective strategies., record has been held a long time.
Various Motor trade positions DP
Various Motor trade, Toyota, Volvo, Ford and Peugeot
Bridlington , North Yorkshire
03.1986 - 04.2010
- Received multiple awards for exceptional performance in sales and customer service.
- Became first person at Volvo UK to pass Masterclass programme scoring 98%
- Held market share average for our area with Toyota of 16% and national average was just 4%
- Cultivated long-term relationships with Toyota sales team over 9 years, creating a supportive environment that contributed to winning multiple awards.
- Successfully delivered on tasks within tight deadlines.
- Acquired and applied new skills rapidly to enhance task execution.
- Executed daily duties with precision and attention to detail.
Education
GCSEs - Maths English
Raincliffe school
Scarborough , North Yorkshire Skills
- Business development
- Partnership development
- Negotiation expertise
- Contract negotiation
- Sales negotiation techniques
- Investment portfolio handling
- Financial planning
- P&L analysis
- Market research
- CRM software
- Account management
- Brand promotion strategies
- Revenue growth
- Staff training
Interests
Timeline
Partner
P S Property Services
03.2021 - 06.2025
Retired
Early retirement
11.2018 - 02.2021
Sales account manager
Enterprise Flexi Rent
06.2016 - 12.2018
Branch manager
Enterprise Rental
12.2010 - 06.2016
Various Motor trade positions DP
Various Motor trade, Toyota, Volvo, Ford and Peugeot
03.1986 - 04.2010
GCSEs - Maths English
Raincliffe school