Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Stephen John Marshall

Orpington,Kent

Summary

Talented Director with excellent customer service and customer retention skills coupled with more than 30 years of Sales experience and management. Highly effective and comfortable working with people at all organisational levels. Thrives on working alongside to help and develop individuals.

Overview

32
32
years of professional experience
3
3
years of post-secondary education

Work History

Head of Channel Partners

Wireless CCTV Limited
London
09.2023 - Current

To introduce and partner with High Level Corporate Security Integrators to the world of rapid deployable CCTV solutions, developing and maintaining long term business relationships through a dedicated partnership program.

  • Demonstrated respect, friendliness and willingness to help wherever needed.

Investment Director

Q Property Group Limited
London
04.2021 - 09.2023

Working with potential Investors to work in partnership with the expansion of the family business through property development opportunities.

Divisional Director - National & Key Accounts

Norbain SD Limited
Reading
11.2020 - 03.2021

Reporting directly to the Managing Director, working closely with Business owners, principles, maintaining strong long term business relationships across a wide scope of Corporate National companies.

Divisional Director - Nationals & New Business

Norbain
Reading
11.2018 - 11.2020

Reporting directly to the Sales Director, working closely with new Intruder vendors to increase business strength, profitability and market position through trust, reliability and partnership whilst building a New Business sales team division.

Divisional Director of Sales (South)

Norbain
Reading
11.2015 - 11.2018

Manage and support a highly effective external sales force in partnership with the internal sales force, accountable for an annual turnover of 18million.

Field Sales Executive - London City

Norbain
Reading
11.2013 - 11.2015

Achieved increased distribution Sales across London by 50% within first 2 years. Individual target of 6million, achieved, promoted to Director of Sales.

Key Account Manager

Norbain
Reading
01.2013 - 07.2013

Manage and maintain key accounts alongside managing a sales force across the UK. I then resigned from Norbain for 3 months at this point to assist a customer with growth as Commercial Director at BDI Security, Wakefield.

Field Sales Manager UK

Norbain
Reading
11.2010 - 01.2013

Managing and supporting both North & South Field Sales teams, consisting of ten individuals whilst ensuring a smooth collaboration with the internal sales force which consisted of twenty eight people.

Sales Manager

Norbain (Network Video Centre)
Rochdale
08.2004 - 11.2010

To oversee both internal and external sales force whilst concentrating on customer retention across the whole of the UK. Increased Annual Turnover from 4M to 7M within year 2

Field Sales Manager

Norbain
Poulton-le-Fylde, Lancashire
10.2002 - 08.2004

Managing and supporting the North External Sales team consisting of 5 individuals.

Internal Sales Manager

Norbain
Poulton-le-Fylde, Lancashire
08.2000 - 10.2002

Managing and supporting the North internal regional sales area of which there were 5 regions and 12 individuals. Working in partnership with the external sales team.

Internal Sales Team leader

Norbain
Poulton-le-Fylde, Lancashire
08.1997 - 08.2000

Reporting to the Internal Sales manager, day to day management of the internal sales team consisting of 12 individuals.

Internal Sales Executive

Norbain
Poulton-le-Fylde, Lancashire
06.1993 - 09.1997

Tele-sales driven, gaining sales, customer retention, customer service and management training. Heavily invested into a sales and management based training program for future career development.

Education

NVQ Level 4 - Business & Finance

Preston College
Preston, Lancashire
09.1989 - 06.1992

Skills

  • Customer retention
  • Long term relationships
  • Dedicated
  • Loyal
  • Results Driven
  • Team Player
  • Organised
  • Strategic planning
  • Team leadership and motivation
  • Commitment to excellence

Additional Information

  • Past Trustee of The Worshipful Company of Security Professionals 2018 - 2024
  • Liveryman of The City of London
  • 3rd Degree Black Belt Instructor - Tae-Kwon-Do - Aged 15 - 35
  • Integrity - Modesty - Perseverance - Self Control & Indomitable Spirit
  • Keen guitarist of blues and rock music.


References

Available upon request

Timeline

Head of Channel Partners

Wireless CCTV Limited
09.2023 - Current

Investment Director

Q Property Group Limited
04.2021 - 09.2023

Divisional Director - National & Key Accounts

Norbain SD Limited
11.2020 - 03.2021

Divisional Director - Nationals & New Business

Norbain
11.2018 - 11.2020

Divisional Director of Sales (South)

Norbain
11.2015 - 11.2018

Field Sales Executive - London City

Norbain
11.2013 - 11.2015

Key Account Manager

Norbain
01.2013 - 07.2013

Field Sales Manager UK

Norbain
11.2010 - 01.2013

Sales Manager

Norbain (Network Video Centre)
08.2004 - 11.2010

Field Sales Manager

Norbain
10.2002 - 08.2004

Internal Sales Manager

Norbain
08.2000 - 10.2002

Internal Sales Team leader

Norbain
08.1997 - 08.2000

Internal Sales Executive

Norbain
06.1993 - 09.1997

NVQ Level 4 - Business & Finance

Preston College
09.1989 - 06.1992
Stephen John Marshall