Stephen David Bowden

Salesman

Various Main Dealers

07.1978 - 01.2004

Increased sales by offering advice on purchases and promoting additional products.
Consulted with businesses to supply accurate product and service information.
Kept detailed records of daily activities through online customer database.
Recorded accurate and efficient records in customer database.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Negotiated prices, terms of sales and service agreements.
Maintained current knowledge of evolving changes in marketplace.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Attended monthly sales meetings and quarterly sales trainings.
Achieved or exceeded company-defined sales quotas.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Stayed current on company offerings and industry trends.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Monitored service after sale and implemented quick and effective problem resolutions.
Met existing customers to review current services and expand sales opportunities.
Developed, maintained and utilized diverse client base.
Contributed to team objectives in fast-paced environment.
Trained new employees on customer service, money handling and organizing strategies.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Presented professional image consistent with company's brand values.
Set and achieved company defined sales goals.
Built relationships with customers and community to promote long term business growth.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.