Stephen West
Chesterfield
Summary
Results-driven professional with a focus on building strong customer relationships and achieving sales targets. Utilises effective communication to deliver technical product insights. Exhibits strategic thinking to identify growth opportunities and expand client bases.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Sales Representative
Thermal Guardian Ltd
01.2026 - Current
- Achieved and exceeded monthly sales targets through building rapport with customers and providing accurate technical advice about the relevant product/service.
- Maintained customer relationships through excellent after-sales support, increasing brand loyalty, and improving brand image.
- Grew geographical areas to maximise sales possibilities and increase client base.
- Assisted with process improvements through providing constructive feedback and solutions.
Project Planning Manager
All Seasons Energy
Sheffield, South Yorkshire
09.2025 - 01.2026
- Cost and plan a variety of projects to provide customers with optimal energy efficiency measures. In order to achieve this, I am required to be proficient with Excel, heat loss calculations, solar designing software, and in understanding surveyor reports.
- As a Subject Matter Expert that my colleagues rely on for insight, I am involved with projects in some capacity throughout the project's timeline.
- Involved in communication with important stakeholders (British Gas, Agility, etc) to assist in negotiations regarding funding contracts.
- Taking responsibility and making decisions on projects valued in excess of £100,000 to ensure a successful commercial outcome and a satisfied customer.
- I allocated funding optimally to improve the energy efficiency of residential/commercial properties. I have developed a deep understanding of all insulation measures, air source heat pumps, boilers, electric storage heaters, solar panels, and ventilation systems.
- I ensured all planned installations complied with funder requirements and industry standards, including PAS 2035, manufacturer installation guidelines, TrustMark, BAB, and MCS.
Project Planner
All Seasons Energy
12.2024 - 09.2025
Sales Executive
All Seasons Energy
04.2024 - 12.2024
Graduate Scheme
Edmundson Electrical
Sheffield, South Yorkshire
10.2023 - 03.2024
Front of House Team Leader
Loungers
Buckingham, Buckinghamshire
07.2023 - 10.2023
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Guided the team through busy periods by leading from the front and communicating well in high pressure environments.
Treasurer
Sheffield Hallam University
Sheffield
09.2022 - 07.2023
Recruitment Consultant
SmartMoves Recruitment
Milton Keynes
01.2020 - 08.2020
Volunteer Worker
Outlook Expeditions
01.2017 - 02.2017
- Volunteered at an orphanage in India where I worked with compassion and empathy to support and teach children in need.
- Assisted in the construction of facilities that they required on the premises.
Education
BA Hons - Business and Marketing
Sheffield Hallam University
Sheffield07.2023
Student -
Royal Latin Grammar School
Buckingham06.2018
Skills
- Strategic thinker
- Communication
- Product knowledge
- Customer relationship management
Career goals
I aim to secure a sales role within an organisation that has a vision I can assist in achieving. I believe I can thrive by representing high-quality products or services, delivering value to customers, and driving strong results.
Certification
- Google Data Analytics Professional Certificate
- Level 3 DEA/Retrofit Assessor Certificate
Hobbies and Interests
- Sport (Football, American Football, Golf)
- Health and Fitness
- Hiking and Nature
- Cooking
- Music
- Videogames
Timeline
Field Sales Representative
Thermal Guardian Ltd
01.2026 - Current
Project Planning Manager
All Seasons Energy
09.2025 - 01.2026
Project Planner
All Seasons Energy
12.2024 - 09.2025
Sales Executive
All Seasons Energy
04.2024 - 12.2024
Graduate Scheme
Edmundson Electrical
10.2023 - 03.2024
Front of House Team Leader
Loungers
07.2023 - 10.2023
Treasurer
Sheffield Hallam University
09.2022 - 07.2023
Recruitment Consultant
SmartMoves Recruitment
01.2020 - 08.2020
Volunteer Worker
Outlook Expeditions
01.2017 - 02.2017
BA Hons - Business and Marketing
Sheffield Hallam University
Student -
Royal Latin Grammar School