Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Stephen Waterson

Summary

Accomplished professional with extensive expertise in food preparation and hygiene, customer service, and team collaboration. Demonstrates exceptional skills in portion and stock control, health and safety compliance, and facilities management. Proven ability to meet tight deadlines while leading kitchen teams effectively. Adept at budgeting, purchasing, and optimising kitchen operations to enhance efficiency. Holds a food safety certification and is known for a highly proactive attitude.

Overview

29
29
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Chef

Wensum Trust
Norwich, Norfolk
11.2021 - Current

Executed food preparation tasks to meet strict dining deadlines.

Maintained high standards of food hygiene through regular temperature checks and protocols.

Demonstrated culinary skills by preparing high-quality meals and dietary alternatives.

Ensured customer satisfaction through excellent service and rapport building.

Managed food delivery processes, ensuring meticulous stock rotation to minimise waste.

Operated cash register accurately while adhering to transaction integrity.

Collaborated with team members to enhance event catering operations.

Upheld kitchen cleanliness through a methodical clean-as-you-go approach.


Teachers Assistant, One to One and Groups

Robert Kett Primary School
Wymondham
01.2012 - 01.2020
  • Attended to personal and social needs of pupils, integrating support into learning experiences.
  • Administered first aid and medication to pupils with medical conditions.
  • Accompanied sick children home or to designated health centres as required.
  • Supervised and supported pupils, particularly those with special needs, ensuring safety and access to activities.
  • Assisted in developing and implementing individual Education/Behaviour Plans and Personal Care programmes.
  • Promoted inclusion and acceptance among pupils, fostering constructive relationships in classrooms and with parents.
  • Provided feedback on pupil progress and achievement under teacher guidance.
  • Supported daily lesson planning for teachers to enhance educational delivery.

Self Employed Foster Carer

Norfolk County Council
01.2010 - 01.2019
  • Delivered daily care for children, considering specific challenges faced by those separated from families.
  • Recognised and addressed individual needs to ensure exceptional standards of emotional, physical, and educational development.
  • Collaborated with professionals by attending meetings to formulate and implement tailored care plans.
  • Executed designated tasks outlined in each child's care plan to promote well-being and development.

Catering Retail Supervisor

Serco, Norfolk & Norwich University Hospital
01.2002 - 01.2010
  • Ensured smooth operation of catering services at Norfolk & Norwich University Hospital.
  • Conducted audits and analysed monthly figures for front of house manager.
  • Fostered strong working relationships with clients to enhance service delivery.
  • Executed appraisals for frontline staff and developed individual training schedules.
  • Led monthly staff meetings, creating agendas and representing company at NHS Trust user group.
  • Transformed role from Kitchen Ward Manager to Patient Services Supervisor, increasing responsibilities.
  • Motivated and developed team members while upholding high hygiene standards.
  • Achieved Level Two in Food Safety in Catering from Chartered Institute of Environmental Health.

Chef/Deli Bar Supervisor

Aramark
01.2000 - 01.2002
  • Prepared and cooked diverse food offerings in a high-profile staff restaurant.
  • Supervised deli-bar staff to ensure compliance with company guidelines.
  • Maintained exceptional hygiene standards within the kitchen environment.
  • Managed cash handling, banking, and customer service operations.
  • Established weekly budgets, including food costing and menu planning.
  • Coordinated stock ordering with external suppliers to meet demands.
  • Achieved gross profit targets through effective cost management.

Chef

Swallow Nelson Hotel
01.1999 - 01.2000

Duty Manager

Alldays Retail
01.1998 - 01.1999

Chef

Barnwood Hotel
01.1998 - 01.1998

Second Chef

Frogshole Farm
01.1997 - 01.1998

Education

NVQ - Food Preparation, Cooking & Food Service

Crawley College
Crawley, West Sussex
01.1996 - 01.1998

GCSE - English, Mathematics, History, English Literature, Science, French, Food, Technology, Art & Design

Forest School
09.1991 - 07.1996

Skills

Food preparation and hygiene

Customer service and rapport

Team collaboration

Portion and stock control

Health and safety compliance

Facilities management

  • Meeting tight deadlines
  • Team leadership in kitchen
  • Budgeting and purchasing
  • Kitchen operations optimisation
  • Food safety certification
  • Highly proactive attitude

Certification

  • Child Exploitation Online Protection (CEOP)
  • Child Sexual Abuse - Norfolk Safeguarding Board
  • Training, Support & Development Standards for Foster Care - CWDC
  • Basic Food Hygiene Certificate
  • COSHH Certificate
  • Chartered Institute of Environmental Health Level 2
  • NHS Trust Certificate in High and Low Fibre, Low Residue and High Protein/Calorie Diets

Timeline

Chef

Wensum Trust
11.2021 - Current

Teachers Assistant, One to One and Groups

Robert Kett Primary School
01.2012 - 01.2020

Self Employed Foster Carer

Norfolk County Council
01.2010 - 01.2019

Catering Retail Supervisor

Serco, Norfolk & Norwich University Hospital
01.2002 - 01.2010

Chef/Deli Bar Supervisor

Aramark
01.2000 - 01.2002

Chef

Swallow Nelson Hotel
01.1999 - 01.2000

Duty Manager

Alldays Retail
01.1998 - 01.1999

Chef

Barnwood Hotel
01.1998 - 01.1998

Second Chef

Frogshole Farm
01.1997 - 01.1998

NVQ - Food Preparation, Cooking & Food Service

Crawley College
01.1996 - 01.1998

GCSE - English, Mathematics, History, English Literature, Science, French, Food, Technology, Art & Design

Forest School
09.1991 - 07.1996
Stephen Waterson