Stephen Ward

Accomplished professional with expertise in team leadership, operations management, and high-level customer service. Proven track record in staff training, workflow delegation, and process efficiency. Skilled in dispute resolution and health & safety compliance, with a strong ability to manage shift scheduling and payroll. Adept at recruitment and problem solving, thriving in fast-paced environments. Holds a full UK driving licence and owns a vehicle. Recently relocated to Reading and looking to grow within a company that values progression, training, and customer-focused service.

Outside of work, I enjoy training at the gym, which helps me stay disciplined, goal-focused, and energised qualities I bring into my professional life. I'm passionate about exploring new cities and cultures, which has helped me become adaptable and open to new perspectives. I also value time spent with friends and family, as it keeps me grounded and reminds me of the importance of strong communication and emotional intelligence essential in any customer-facing role.