Summary
Overview
Work history
Education
Skills
References
Custom Section
Timeline
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Stephen Wakefield

East Dulwich,United Kingdom

Summary

Experienced Transaction Manager (worked on every Debt Product) with knack for driving successful transactions and optimising processes. Led cross-functional teams to streamline workflows, resulting in enhanced operational efficiency and improved client satisfaction. Known for fostering strong relationships with stakeholders and delivering impactful solutions in high-pressure environments.

Overview

21
21
years of professional experience

Work history

Senior Transaction Manager

BNY Mellon
London
2025.07 - 2025.12
  • Assisted in complex deal reviewing for Resets and Refinancing of CLOs, optimising profitability.
  • Managed high volume transactions for improved client service.
  • Drove sales growth by cultivating strong client relationships.

Vice President - Transaction Manager

HSBC Bank plc
London
2016.02 - 2024.02
  • Corporate Trust – Front office – Debt Capital Markets
  • Increased Revenue on the Repack Desk from circa £200K a month to over £2M.
  • Expert in the SWIFT Payments system.
  • Expert in reading/documentation review for Legal and Operational liabilities and Risks.
  • Business acknowledged SME (Subject Matter Expert) and Primary Trainer in a team of 12 and larger team of 25 – on Repack, Standalone Bonds, Custody and Liability Management Events.
  • Also worked on Escrow, Account Bank, Pledged Custody and Structured Transacions.
  • Expert on Settling of Bonds in the Debt Capital Markets in Europe and for any subsequent Corporate Actions.
  • Escalation point for Client Service Managers in London.
  • Escalation point from Operations Departments in Malaysia and India for Settlement of Bonds and documentation Queries.
  • Increased Revenue on the Repack Desk from circa £200K a month to over £2M.

Assistant Vice President -Account Manager

Deutsche Bank AG
London
2014.11 - 2016.01
  • Trust and Agency Services – Front office – Capital Markets
  • Account Manger for 45+ clients predominatley the Netherlands but also Africa and South East Asia for institutional investors, banks, insurance companies, governments and multinational corporations.
  • Negotiation and execution of Custody Agreements and the input and verification of settlement of Bonds into Custody Accounts.
  • Review, negotiation and execution of capital market documentation including Agency Agreements, Indentures, Trust Deeds, Closing memorandums and offering documents for high yield bonds, MTN programmes, ECP programmes.
  • Escalation point for any settlement issues both on the syndicated settlement and non-syndicated settlement side.
  • Management of OTC client settlements.
  • Annual review of documentation between the clients and ourselves and review of Service Level Agreements between ourselves and different operations / branches of DB.
  • Attend and participate in internal meetings to identify and propose enhancements that would have a positive impact on the client or/and the business and supporting management/sales with client meetings.

Assistant Vice President

Citibank, N.A.
London
2011.08 - 2015.10

Agency and Trust – Front office – Capital Markets

  • For Capital Market Issuers domiciled in Europe, North and South America, East Asia, Africa and SPVs in various locations.
  • Extensive knowledge of client master Agreements including ISDA, CSA and derivative documentation - reviewing and negotiation.
  • Reviewing Stand Alone Bonds including Convertible, Exchangeable, Pre-IPO, High Yield and Reinsurance/Catastrophe Bonds.
  • Interact with outsourced Opertional teams including Dublin, India and Poland.
  • In contact with the various stakeholders across the company including finance, operations, legal and risk.

Repack Transaction and Relationship Manager

J.P. Morgan N.A.
London
2006.05 - 2008.07
  • Corporate Trust – Front office

Settlements - New Issues & Closings Clerk

Citibank, N.A.
London
2004.10 - 2004.11
  • Agency and Trust - Operations
  • Closing Frankfurt warrants (collating documents, setting up new warrants, green lights).
  • New trade verification for MTN and ECP issues & collating end of day figures.
  • Exchanges (Global to Definitive form) and Funges.
  • Put options (collating details of Bondholer Puts and sending swift messages to clearers).

Education

BSc (Hons) - Business Information Systems

Bournemouth University

3 A levels - Sociology B, Business Studies D, Geography D

Worthing Sixth Form College and Worthing High School

Skills

  • Customer service excellence
  • Technical troubleshooting
  • Time-management
  • Active listening
  • Product knowledge
  • Multitasking mastery

References

Charlene THORPE CeMAP

Senior Employee Relations Manager | UK Employee Relations Team
HR | HSBC Global Services (UK) Ltd
L35, 8 Canada Square, London, E14 5HQ, UK


charlene1.thorpe@hsbc.com

Custom Section

  • Extensive Documentation drafting, review, negotiation and execution of Legal documents including: Service Level Agreements, Prospectuses, Trust Deeds, Indentures, Agency Agreements.
  • Expert in Documentation review and negotiation – hiring and negotiating with the Magic Circle Law Firms of London.
  • Agreements, Intercreditor Agreements and ancillary documents.
  • Fixed income, corporate, government bonds and high yield bonds experience.
  • Setup and maintenance of Custody Account.
  • Escalation point for Settlement issues.
  • Ensure all due diligence / KYC is completed for each transaction.
  • Client Account Manager, Transaction and Relationship Manager of new and existing clients.
  • Training of junior staff members.
  • Ensuring all tax regulations are adhered to including FATCA.
  • Provide transaction management coverage to Agency and Trust services.
  • Liaising and negotiating with issuers (corporates and sovereigns), auditors, swap counterparties, lead managers, placement agent, originators as well as all aspects of transaction management from closing and post-closing matters.
  • Extensive contact with members of ISMAG and ICMSA.
  • Vast product knowledge of repacks, standalone bonds (including high yield), custody, EMTN programmes, ECP programmes, loan participation notes, NSVs and SS’s.
  • Liaising with control groups including tax and compliance, internal legal, risk, product and business implementation.
  • Understanding the diverse needs of clients from AAA to sub-investment grade as well as understanding how those needs differ geographically.

Timeline

Senior Transaction Manager

BNY Mellon
2025.07 - 2025.12

Vice President - Transaction Manager

HSBC Bank plc
2016.02 - 2024.02

Assistant Vice President -Account Manager

Deutsche Bank AG
2014.11 - 2016.01

Assistant Vice President

Citibank, N.A.
2011.08 - 2015.10

Repack Transaction and Relationship Manager

J.P. Morgan N.A.
2006.05 - 2008.07

Settlements - New Issues & Closings Clerk

Citibank, N.A.
2004.10 - 2004.11

3 A levels - Sociology B, Business Studies D, Geography D

Worthing Sixth Form College and Worthing High School

BSc (Hons) - Business Information Systems

Bournemouth University
Stephen Wakefield