Administered medication promptly, ensuring optimal health outcomes for clients.
Supported individuals with daily living activities to foster independence.
Encouraged social connections within local communities to enhance client engagement.
Provided emotional companionship, significantly improving overall quality of life.
Prompted clients to maintain wellbeing and communicate changes to healthcare professionals.
Assisted clients in maintaining a clean environment to promote health and safety.
Support worker
Cartrefi Cymru
Carmarthen, Carmarthenshire
09.2017 - 03.2023
Facilitated daily living activities to promote client independence and wellbeing.
Supported individuals in accessing community resources to enhance quality of life.
Developed strong relationships with clients, fostering trust and engagement.
Documented client progress and feedback to inform effective care plans.
Participated in training sessions to improve skills in support work.
Listened actively to client concerns, creating a comforting environment.
Encouraged social integration through community involvement opportunities.
Maintained clean environments, ensuring improved health for clients.
Support worker
Pobl
Carmarthen, Carmarthenshire
09.2015 - 02.2017
Delivered high-quality care, tailoring support to personalised care plans.
Developed and implemented personalised care plans in collaboration with healthcare professionals.
Monitored client progress, maintaining accurate documentation for reviews.
Facilitated social and recreational activities to boost community engagement.
Administered medication on schedule to ensure optimal health outcomes.
Promoted independence by assisting clients with daily living activities.
Provided compassionate emotional support to enhance wellbeing.
Ensured safety measures to prevent falls or accidents.
Advocate
Hafal
Swansea, City and County of Swansea
01.2014 - 01.2017
Advocated for client interests during negotiations and court hearings.
Maintained accurate, confidential records for all advocacy cases.
Researched legislation to ensure compliance and effective advocacy strategies.
Engaged community organisations to enhance awareness of mental health issues.
Documented case notes to track progress accurately.
Liaised with colleagues and experts to strengthen collaboration in complex cases.
Developed trustful relationships with clients through transparent communication.
Labourer
National Trust
Llandeilo, Carmarthenshire
05.2010 - 01.2014
Operated hand and power tools to execute tasks with precision.
Maintained clean, safe work environment to comply with health regulations.
Collaborated with team members to meet project deadlines efficiently.
Followed safety procedures for handling materials and equipment.
Conducted inspections to identify hazards and prevent accidents.
Managed daily labour duties, including heavy lifting and site maintenance.
Reported incidents and safety concerns promptly to management.
Utilised hand tools effectively, ensuring accuracy across all jobs.
Mental health support worker
Mind
Carmarthen, Carmarthenshire
05.2003 - 01.2010
Facilitated group therapy sessions to improve social interaction and emotional well-being.
Collaborated with multidisciplinary teams to develop personalised care plans for clients.
Monitored client progress, delivering feedback to ensure adherence to treatment objectives.
Supported individuals in managing mental health challenges through customised interventions.
Chef manager
Town and Country Caterers
Drefach , Carmarthenshire
09.1988 - 01.2010
Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
Developed seasonal menus emphasising local and sustainable ingredients.
Trained and mentored kitchen staff to enhance culinary skills and performance.
Coordinated inventory management to reduce waste and optimise stock levels.
Sourced ingredients from local farms to minimise carbon footprint and provide fresh options.
Planned diverse menus featuring seasonal dishes using locally sourced produce.
Maximised restaurant capacity through efficient meal service coordination.
Inspected stations to verify compliance with culinary standards.
Shop worker
Tesco Superstore
Carmarthen, Carmarthenshire
09.1985 - 09.1988
Implemented visual merchandising strategies to enhance product visibility and drive sales.
Resolved customer complaints swiftly to foster loyalty and repeat business.
Delivered exceptional customer service by assisting with product selections and inquiries.
Operated till efficiently during peak hours, significantly reducing wait times.
Maintained a clean and organised shopping environment to improve customer experience.
Developed strong rapport with customers through friendly, personalised interactions.
Collaborated with team members to ensure shelves were restocked and well maintained.
Processed payments accurately across cash, credit, and debit transactions, issuing receipts.
Education
Bachelor of Arts - Creative Writing
Open University
Milton Keynes
10/2014 -
NVQ Level 2 - Health and Social Care
City & Guilds of London Institute
London
12/2017 - 12/2018
Intermediate - Counselling Skills
Btec
Carmarthen, Carmarthenshire
06/2023 - 06/2024
SVQ Level 3 - Microsoft Office
QCR
Carmarthen, Carmarthenshire
09/2004 - 05/2026
706-3 - Hotel and Management
City & Guilds of London Institute
London
09/1985 - 06/1988
Affiliations
My interests are, organising spoken word open mics and performance's, organising creative writing classes, and travelling around Europe. My hobbies are cooking, computers, reading, watching live sport, and listening to live music.
Accomplishments
I have had many articles, published in books and magazines, and during covid lock down I supported and edited a book for one of my clients which sold thousands of copies. His book was about his lock down experience.