Stephen Riley
Whitehaven,Cumbria
Summary
Accomplished professional with extensive expertise in strategic planning, stakeholder engagement, and project coordination. Demonstrates exceptional written and verbal communication skills, critical thinking, and decision-making abilities. Proficient in time management, conflict resolution, and stress resilience. Adept at managing relationships and providing excellent customer service. Skilled in data entry, spreadsheet management, and the Microsoft Office suite. Committed to leveraging cultural awareness and interpersonal communication to drive successful outcomes.
Experienced in data coordination with focus on ensuring accuracy and integrity in data management processes. Demonstrates ability to streamline data workflows and enhance data quality through advanced analytical skills and attention to detail. Capable of collaborating with cross-functional teams to achieve optimal data-driven outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Data Coordinator
Hi-Def Aerial Surveying
Lillyhall, Cumbria
01.2023 - Current
- Main duties include, running team of up to 30 to review aerial footage to survey and map wildlife for wind farms
- Keep steady workflow to staff on shift while also processing cameras and keeping tracking sheets updated with all birds and mammals found
- This is extremely high pressured, fast paced environment.
- Streamlined processes by coordinating with IT department for system updates.
- Highlighted data quality concerns and devised solutions to enhance integrity, accuracy and completeness.
- Maintained up-to-date knowledge about relevant industry standards and best practices regarding data management.
- Collaborated with cross-functional teams to gather and distil technical project requirements.
- Facilitated smooth flow of information within organisation, enhancing internal communication practices.
- Managed data entry tasks, improving overall quality of information.
Door Supervisor
The Yellow Earl
Whitehaven
12.2021 - 01.2023
- Main duties include keeping customers safe at all times
- Logging incidents for police
- Constant focus and attention to detail
- Hourly welfare checks
- Increased awareness to staff
- Established strong connections with regular customers
- Reduced incidents by over 50%
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Balanced firmness with diplomacy when enforcing rules, maintaining positive relationships without compromising on security standards.
- Liaised efficiently with local law enforcement when required, supporting investigations or reporting incidents accurately.
- Upheld professional and approachable demeanor to provide customer assistance.
B&M Replenishment Manager
07.2016 - 05.2017
- My main duties included running team of 10 staff on night shift to replenish full store and to organise and clear our warehouse of stock.
- Enforced strong health and safety environment
- Staff training
- Increased productivity
- Shift planning
- Analysed and resolved complex resource management issues for optimised scheduling.
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Successfully delivered on tasks within tight deadlines.
- Delivered high-quality results within budget and timeframe targets.
Aldi UK Deputy Manager
03.2011 - 07.2016
- My main role was opening and closing store, setting up for day of trading, managing staff of 27 staff in very busy environment, dealing with customers
- Placing and helping to work large orders, office paperwork, assisting to cut costs and expenses
- This also included getting the most out of my staff, general housekeeping, I also helped on tills when required
- Managed the night shift
- Prior to my promotion my role was store assistant
- Replenishing stock, dealing and serving customers
- Promoted within six weeks which is still a record for this area.
- Managed daily operations for smooth running of the office.
- Addressed customer complaints promptly, improving customer satisfaction levels.
Morrison's Store Assistant
09.2010 - 05.2011
- Replenishing stock, placing large orders, daily housekeeping.
Au Naturale Sales Assistant promoted Supervisor
05.2004 - 08.2010
- Began as store assistant cleaning dealing with customers, cash handling
- Promoted to supervisor then responsible for managing sixteen staff
- Store opening and closing, banking, rotas, working night shift when required
- I was also part of the nationwide multi million pound development team travelling the country doing the re vamp for five months.
Education
NVQ Level 2 - IOSH
10.2024
NVQ Level 6 - NEBOSH
11.2024
Bachelor of Business - Accounting and Finance
04.2001 -
Skills
- Written and verbal communication
- Strategic planning
- Time management
- Conflict resolution
- Stakeholder engagement
- Decision-Making
- Critical thinking
- Decision making
- Multitasking efficiency
- Dataflow
- Spreadsheet expertise
- Microsoft office suite proficiency
- Effective communication
- Project coordination expertise
- Stress management
Certification
- IOSH Certificate
- Level 3 Emergency First Aid At Work
- Level 2 Door Supervisor
- Level 2 Security Guard
- Level 2 CCTV Operative
- Level 2 Surveillance
- Level 2 Conflict Management
- Level 2 Personal Safety
- Level 3 Safeguarding Children, Young Adults and Vulnerable People
References
References available upon request.
Timeline
Data Coordinator - Hi-Def Aerial Surveying
01.2023 - Current
Door Supervisor - The Yellow Earl
12.2021 - 01.2023
B&M Replenishment Manager -
07.2016 - 05.2017
Aldi UK Deputy Manager -
03.2011 - 07.2016
Morrison's Store Assistant -
09.2010 - 05.2011
Au Naturale Sales Assistant promoted Supervisor -
05.2004 - 08.2010
The Open University - Bachelor of Business, Accounting and Finance
04.2001 -
SHEild - NVQ Level 2, IOSH
SHEild - NVQ Level 6, NEBOSH
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