Stephen Reynolds
Swinton ,Manchester
Overview
21
21
years of professional experience
Work history
Roofer
Cole Roofing
Swinton , Manchester
2019.05 - Current
- Completed emergency roof repairs swiftly, minimised disruption for clients.
- Communicated effectively with clients, ensured satisfaction at every stage of the project.
- Collaborated efficiently with other trade professionals for smooth project execution,
- Serviced a group of Nuring Homes within the North West. Maintenance work and new repair work undertaken. Had to have a sympathetic understanding approach due to tenants residing on site.
Trade Counter/Driver
Worsley Plumb Centre
Salfird, Manchester
2005.02 - 2014.01
- Handled customer complaints professionally, resulted in improved client relations.
- Ensured prompt delivery of parcels by utilising effective navigation skills.
- Communicated effectively with customers to confirm deliveries.
- Showcased strong ability to handle high pressure situations calmly during peak hours.
- Demonstrated professionalism when dealing with clients, fostered positive relationships.
Education
GCSEs - History
St Ambrose RC School
Swinton GCSEs - Maths
St Ambrose RC School
Swinton Skills
- Worksite organisation
- Ladder use mastery
- Flashing and trim work
- Tile installation
- Weather resilience
- Precision measurement
- Proficient in tiling
- Material knowledge
- Safety regulations knowledge
- Felt laying proficiency
- Roof grading understanding
- Proactive maintenance
- Tar application proficiency
- Leak detection and repair
- Timely project completion
- Roof inspection competence
- Roof insulation techniques
- Flat roof repair
- Flashings understanding
- Leak repairing
- Customer Service
- Health and Safety
- Verbal communication
- Working at heights
- UK Driving Licence
- Tile repairs and replacement
- Ladder safety
- Facia repairs
Additional Information
Prior to my current post as Roofer i have got 14 years in a trade counter environment. I worked mainly on the counter dealing with cold callers dealing with their parts/order requirements If stock not available then rang round other branches to see if they had the stock available. Was also responsible for going out in the company van to collect parts for customers and delivery where necessary. Have completed stock control ensuring what we had on the system tallied with the stock in warehouse. Liaised with other branches on a daily basis. Dealt with cash sales and issuing of receipts. Worked on the in-house computer system. Worked weekends on a rota basis
Timeline
Roofer
Cole Roofing
2019.05 - Current
Trade Counter/Driver
Worsley Plumb Centre
2005.02 - 2014.01
GCSEs - History
St Ambrose RC School
GCSEs - Maths
St Ambrose RC School