Stephen Radford
THAME,Oxfordshire
Summary
Dynamic professional with HVAC engineering background and extensive business and IP+E product knowledge. Ex-refrigeration engineer, working in Distribution since 2008 and Electronic Component Distribution since 2012. Has valuable understanding of distribution and proven track record in Business Development carrying experience from a variety of roles & business functions including Leadership, Product, Sales, Purchasing & Warehouse Operations. Outstanding verbal and written communication skills, complemented by strong analytical, problem-solving, and negotiation abilities. Proven expertise in strategic planning, supplier brand development & customer engagement.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work history
Product Manager - Interconnect Solutions
TTI Inc - Europe
High Wycombe, Buckinghamshire
2021.10 - Current
- Specializing in Connector Wire + Cable
- Covers UK, Ireland + South Africa, across multiple markets.
- Ensures the defined Supplier & Commodity strategic plans are defined, communicated & driven through the Branch MGMT, Sales & Technical teams.
- Works proactively to facilitate quotes & negotiates pricing to maximize competitiveness & gross profit with key suppliers.
- Delivers training sessions to sales teams, increasing product awareness & understanding of product features and benefits.
- Balances competing priorities effectively in fast-paced environment whilst maintaining focus on strategic goals.
Business Development Group - Team Leader
TTI Inc - Europe
High Wycombe, Buckinghamshire
2018.07 - 2021.10
- Worked in conjunction with Outside Sales / Field Sales Representatives, Product Management, and Sales Management to increase customer penetration, customer count and sales opportunities.
- Resolved escalated customer issues, ensuring satisfaction and repeat business.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
Internal Sales Engineer
TTI Inc -Europe
High Wycombe, Buckinghamshire
2015.07 - 2021.10
- Developed long-term strategies that addressed both immediate and future sales goals of the organisation.
- Managed a portfolio of accounts across UK&I
- Identified customer needs, resulting in tailored engineering solutions.
Internal Sales Engineer
Inelco Hunter Ltd
Theale, West Berkshire
2012.05 - 2015.07
- Niche line card.
- Developed comprehensive technical proposals for client approval.
- Delivered persuasive sales pitches to prospective clients resulting in increased revenue streams for the organisation.
Education
NVQ Level 2 - ELECTRICAL PRODUCT MODULES
City & Guilds
Manchester 2008.09 - 2010.05
NVQ Level 2 - Commercial & Industrial Refrigeration & Air Conditioning
Eastleigh Tech College
Eastleigh 2006.09 - 2008.06
GCSEs - English Lit, English Language, Maths, Science, History
Amery Hill School
Alton, Hampshire 2000.09 - 2005.06
Skills
- Product knowledge in HVAC and IPE across multiple markets and commodities
- Strong people & language skills
- Business development
- Customer engagement
- Supply chain understanding
- Supplier development
- Team Leadership
- Strategic planning
- Account management
- Conflict Resolution
- Project Management
- Process Improvement
- Computer literacy
- Sales training
Affiliations
- Socialising with friends and family
- Football Reading FC
- SUP
- Music
Timeline
Product Manager - Interconnect Solutions
TTI Inc - Europe
2021.10 - Current
Business Development Group - Team Leader
TTI Inc - Europe
2018.07 - 2021.10
Internal Sales Engineer
TTI Inc -Europe
2015.07 - 2021.10
Internal Sales Engineer
Inelco Hunter Ltd
2012.05 - 2015.07
NVQ Level 2 - ELECTRICAL PRODUCT MODULES
City & Guilds
2008.09 - 2010.05
NVQ Level 2 - Commercial & Industrial Refrigeration & Air Conditioning
Eastleigh Tech College
2006.09 - 2008.06
GCSEs - English Lit, English Language, Maths, Science, History
Amery Hill School
2000.09 - 2005.06