Stephen Packer
Llandudno,Conwy
Summary
Offering reliable and professional approach with strong communication and negotiation skills. Knowledgeable about customer service and sales, with keen ability to build relationships and understand client needs. Ready to use and develop problem-solving, analytical thinking, and teamwork skills in role.
Insightful Insurance Advisor with broad product knowledge and types of coverage. Responsible and hard-working team player. Possesses time management and problem solving skills.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Senior Client Executive
James Hallam Ltd
Plymouth,, Devon
02.2006 - 01.2025
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Developed comprehensive knowledge of various sectors to provide expert advice on relevant insurance products.
- Managed complex commercial insurance portfolios by negotiating with insurers and providing tailored advice.
- Handled insurance queries from quotation stage to renewal.
- Explained risk coverage premiums and benefits to customers to foster informed decision-making.
Education
GCSEs - English Law and Sociology
Mid Warwickshire College
Warwick, Warwickshire 09.1975 - 06.1977
GCSEs - Mathematics, English Literature , English Language , British Constitution, Geography
Townsend School
St Albans, Hertfordshire 09.1975 - 06.1977
Skills
- Deadline management
- Health and safety awareness
- Networking
- Analytical and critical thinking
- Business planning
- Policy reviewing
- Excellent communication skills
- Decision making
- Effective team member
Affiliations
- Walking and sight seeing
- Travelling
- Club motor cycle road racing
Accomplishments
Motivated to reach targets annually.
Certification
Completed ongoing assessments within insurance industry.
References
References available upon request.
Timeline
Senior Client Executive
James Hallam Ltd
02.2006 - 01.2025
GCSEs - English Law and Sociology
Mid Warwickshire College
09.1975 - 06.1977
GCSEs - Mathematics, English Literature , English Language , British Constitution, Geography
Townsend School
09.1975 - 06.1977
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