Stephen OMALE
Liverpool,Merseyside
Summary
I am a committed and self-motivated individual with a passion for the well-being and care of others. My goal is to protect and safeguard clients while positively influencing their lives. I possess strong teamwork skills and a results-oriented approach, seeking opportunities to take professional challenge to the growth and success of an organization. I strive for logic and objectivity in my work, utilizing certifications and extensive experience in fraud detection, compliance management, and team coordination
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work history
Winders
Portable Food company
Wrexham, Merseyside
08.2023 - Current
- Operated and monitored machines for winding chocolate fruits.
- Verified finished products conformed to original specifications.
- Analysed production processes and identified opportunities for improvement.
- Monitored machinery operation, verifying proper cleaning and turning to transform waste material into fluffed wool.
Warehouse Operative
THG OMEGA
Warrington, Merseyside
07.2023 - 08.2023
- Maintenance of operational devices.
- Facilitating Premium and standard order packaging.
- Ensured compliance with laws and regulations.
- Checked for damage and missing items.
- Kept record of missing and damaged products.
- Maintained workplace hygiene
- Completed work following safety rules for best working practices.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
Team Leader Supervisor
Fortis Mobile Money Limited
Nigeria, ABUJA
10.2018 - 05.2023
- Disbursed grants and palliative measures to the poor and vulnerable.
- Led and managed a team, including performance management and goal setting.
- Held daily meetings to ensure consistent communication and team motivation towards productivity goals.
- Fostered positive employee relationships through communication, training and coaching.
- Coordinated strategic project workflows to enable smooth, timely task delivery and completion.
- Reviewed accuracy and compliance of internal documentation, maintaining reliable and precise business records.
Compliance Officer
Fortis Micro Finance Bank Ltd
Abuja, Nigeria
04.2014 - 09.2018
- Ensured compliance with statutory regulations and banking policies.
- Managed risk management processes.
- Maintained internal control parameters.
- Detected and reported potential fraud, addressed cash suppression issues, and ensured strict compliance
- Reviewed and resolved complaints to uphold positive company reputation.
- Maintained accurate and detailed compliance records.
- Developed policies and systems to ensure business successfully achieved objectives.
- Ensured company policies were implemented and adhered to.
Customer Service Officer
United Bank for Africa Plc [UBA]
Abuja, Nigeria
10.2009 - 03.2013
- Thoroughly monitored compliance with customer service standards to maintain stellar industry reputation.
- Adhered strictly to policies and procedures for continued company compliance.
- Provided professional and helpful support to new and existing clients.
- Upheld data accuracy on internal database.
Education
Bachelor of Science - Business Administration
Ahmedu Bello University, Zaria
Zaria/NIGERIA 10.2021 - 02.2023
Higher National Diploma - Business Administration
Kogi State Polytechnich
Lokoja/ Nigeria 01.2005 - 10.2007
National Diploma - Business Administration
Kogi State Polytechnic
Lokoja/Nigeria 01.2002 - 11.2003
Skills
- Training and assessment strategy
- Confident communicator
- Labor negotiations
- Risk management
- Student motivation
- Active listening
Languages
English
Fluent
Timeline
Winders
Portable Food company
08.2023 - Current
Warehouse Operative
THG OMEGA
07.2023 - 08.2023
Bachelor of Science - Business Administration
Ahmedu Bello University, Zaria
10.2021 - 02.2023
Team Leader Supervisor
Fortis Mobile Money Limited
10.2018 - 05.2023
Compliance Officer
Fortis Micro Finance Bank Ltd
04.2014 - 09.2018
Customer Service Officer
United Bank for Africa Plc [UBA]
10.2009 - 03.2013
Higher National Diploma - Business Administration
Kogi State Polytechnich
01.2005 - 10.2007
National Diploma - Business Administration
Kogi State Polytechnic
01.2002 - 11.2003
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