Stephen O'Donnell
Cumbernauld
Summary
Results-oriented Sales and Automotive Management Professional with over 15 years in dealership environments. Delivered consistent sales growth and enhanced revenue through effective team leadership, coaching, and strategic planning. Strengthened customer retention and improved finance penetration by implementing targeted initiatives.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Sales Executive
Evans Halshaw (Lithia UK)
Falkirk
01.2024 - Current
- Achieved 100%+ of monthly sales targets, directly enhancing branch profitability.
- Maintained strong pipeline, driving consistent new and repeat business.
- Managed full sales cycle from enquiry to handover, ensuring high levels of customer satisfaction.
General Sales Manager
Evans Halshaw Vauxhall
Falkirk
08.2020 - Current
- Led sales team to exceed quarterly and annual sales targets, contributing to sustained growth.
- Enhanced close rates and finance penetration through targeted coaching initiatives.
- Managed recruitment, training, and forecasting while negotiating with senior-level stakeholders.
Business Manager / Sales Controller
Evans Halshaw Ford
Motherwell
03.2017 - 10.2020
- Facilitated sales teams in meeting unit, finance and margin targets.
- Enhanced finance performance by structuring deals and providing targeted coaching.
- Monitored staff performance and developed improvement plans.
- Built and maintained strong relationships with key clients and stakeholders to secure repeat business.
- Oversaw daily operations, maintaining strict adherence to quality standards and regulatory compliance.
Sales Executive
Evans Halshaw Ford
Motherwell
10.2018 - 08.2020
- Exceeded sales and finance targets through consultative selling, enhancing client relationships.
- Generated new business through proactive outbound contact, contributing to revenue growth.
- Managed customer relationships through consultative sales techniques to attain individual sales goals.
- Achieved company targets by implementing successful sales strategies.
- Resolved customer issues and complaints with quick-thinking problem-solving.
Driver’s Mate
AG Barr
Cumbernauld
06.2006 - 03.2017
- Coordinated daily distribution and route planning to enhance customer service operations.
- Loaded vehicle, properly securing items to prevent load shifting and damage during transportation.
- Built strong relationships with regular customers, fostering loyalty and positive feedback for the company.
- Handled merchandise carefully to provide safe delivery.
Education
Highers - English, Mathematics, Physical Education
Cumbernauld High School
CumbernauldSkills
- Revenue Growth & Target Achievement
- Sales Leadership & Team Management
- Automotive Sales & Finance
- Customer Relationship Management
- KPI Monitoring & Forecasting
- Negotiation Techniques
- Coaching, Training & Recruitment
Certification
- Full UK Driving Licence
- HGV Class 2 Licence
Timeline
Senior Sales Executive
Evans Halshaw (Lithia UK)
01.2024 - Current
General Sales Manager
Evans Halshaw Vauxhall
08.2020 - Current
Sales Executive
Evans Halshaw Ford
10.2018 - 08.2020
Business Manager / Sales Controller
Evans Halshaw Ford
03.2017 - 10.2020
Driver’s Mate
AG Barr
06.2006 - 03.2017
Highers - English, Mathematics, Physical Education
Cumbernauld High School