Stephen Murray
prescot,merseyside
Summary
Dedicated and reliable professional with extensive expertise in social care, mental health support, and client behaviour management. Proficient in infection control, risk assessment application, and health and safety procedures, ensuring the highest standards of care for vulnerable clients. Skilled in care planning, medication administration, and nutrition planning to promote client well-being. Demonstrates resilience in challenging situations while maintaining empathy and trustworthiness. Adept at crisis intervention strategies, activities planning, and record-keeping to deliver comprehensive support tailored to individual needs. Committed to fostering a safe and supportive environment that enhances quality of life for clients.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Kitchen and bathroom fitter
Merseyside plumbing and maintenance
Liverpool, merseyside
01.2021 - Current
- Collaborated efficiently with other tradespeople on larger projects, ensuring timely completion.
- Made accurate measurements, resulting in precise fittings and fewer material wastages.
- Assembled various types of bathroom furniture, contributing to a cohesive design.
- Prepared surfaces for tiling to achieve smooth finishes and proper adhesion.
- Installed sanitary ware with precision, ensuring functionality and durability.
- Improved customer satisfaction with meticulous attention to detail in all fitting tasks.
- Participated in regular skills training sessions-staying current with new techniques or tools.
- Demonstrated flexibility whilst managing multiple projects concurrently-meeting all deadlines without compromise on quality.
- Secured plumbing fixtures for optimal functioning and minimal leakage issues.
- Generated positive client feedback for thorough clean-up post installation.
Taxi driver
Delta Taxis
Liverpool, Merseyside
10.2016 - 06.2019
- Achieved smooth rides by driving carefully and defensively at all times.
- Documented daily logs detailing work hours, fares collected and distance travelled.
- Improved customer satisfaction with friendly, professional demeanour and prompt service.
- Rendered first aid when necessary, providing immediate help in emergency situations.
- Assisted with luggage handling, enhancing the customer experience.
- Maintained safety by adhering to road regulations and traffic laws.
- Ensured timely arrivals for client appointments by utilising advanced navigational skills.
- Possessed up-to-date knowledge of current road diversions or construction works ensuring efficient journeys.
Support Worker
Aspirations Care
Liverpool, Merseyside
07.2013 - 04.2016
- Provided transportation for medical appointments, ensuring timely arrival.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Prepared nutritious meals that met special dietary needs of clients.
- Assured safety measures were met to prevent falls or accidents.
- Helped achieve patient independence through guided tasks and activities.
- Actively listened to client concerns thus creating a comforting environment.
- Administered medication according to schedule, promoting optimal health outcomes.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Assisted in maintaining a clean environment for improved client health.
Courier
North West couriers
Warrington, Cheshire
07.2010 - 05.2013
- Sorted packages according to their destination zones efficiently increasing productivity.
- Reduced late deliveries through effective route planning.
- Liaised closely with warehouse staff for correct loading of goods onto vehicles.
- Communicated effectively with dispatch team for seamless operations.
- Followed company protocols strictly to maintain good service standards.
- Handled customer complaints professionally, resulting in repeat business.
- Maintained neat and clean appearance whilst delivering parcels to uphold company image.
- Prepared detailed reports about each trip, aiding in performance evaluation.
Joiner
Charles Evans shop fitters
Liverpool, Merseyside
11.2003 - 06.2010
- Installed doors, windows, stairs, resulting in improved property aesthetics.
- Upheld company standards by consistently delivering quality services.
- Utilised hand and power tools efficiently, ensuring fine finishes on products.
- Interpreted blueprints accurately to deliver desired results.
- Provided guidance on material selection leading to cost-effective solutions for clients.
- Constructed wooden frameworks for new building projects contributing to successful completions.
- Conducted regular checks on woodworking machinery maintaining optimal performance levels.
- Collaborated effectively with team members to complete large-scale projects smoothly.
- Improved workspace safety by implementing stricter adherence to health and safety regulations.
Apprentice Joiner
Thexton development
Liverpool, Merseyside
10.2001 - 10.2003
- Achieved a high level of accuracy with measuring and cutting materials.
- Developed materials list for various project scopes minimising waste and cost overruns.
- Assisted in the restoration of historical buildings displaying respect for heritage structures while improving durability.
- Performed routine maintenance on woodworking machinery, preventing unnecessary breakdowns and delays.
- Assisted in the installation of doors for improved home functionality.
- Completed repair work on wooden structures, ensuring their longevity.
- Learned how to use power tools effectively, enhancing workshop efficiency.
- Completed framework construction without compromising structural integrity or aesthetic appeal.
- Collaborated with other tradespeople on large scale building projects, honing interpersonal communication skills.
- Developed understanding of safety protocols whilst working on construction sites.
Education
GCSEs - Maths English Science Information studies Business studies religious educations Physical education
Anfield community comprehensive
Liverpool 09.2002 - 07.2006
Skills
- Infection control knowledge
- Dealing with vulnerable clients
- Nutrition planning competency
- resilience in difficult situations
- Empathy for clients
- Risk assessment application
- reliable and trustworthy
- Activities of Daily Living
- Medication Administration
- Meal preparation
- Care planning
- Social care
- Record-keeping
- Nutrition knowledge
- Crisis intervention strategies
- Activities planning
- Health and safety procedures
- Client behaviour management
- Mental health support
- Housekeeping management
Affiliations
- I enjoy going to the Gym keeping fit, i also watch and follow Liverpool football and Wigan Warriors rugby league
Accomplishments
I am a very proud father of two girls who are my world, i enjoy spending quality family time with them whenever i am not in work, a positive work life balance is what i strive for.
Certification
Full driving license
References
References available upon request.
Timeline
Kitchen and bathroom fitter
Merseyside plumbing and maintenance
01.2021 - Current
Taxi driver
Delta Taxis
10.2016 - 06.2019
Support Worker
Aspirations Care
07.2013 - 04.2016
Courier
North West couriers
07.2010 - 05.2013
Joiner
Charles Evans shop fitters
11.2003 - 06.2010
GCSEs - Maths English Science Information studies Business studies religious educations Physical education
Anfield community comprehensive
09.2002 - 07.2006
Apprentice Joiner
Thexton development
10.2001 - 10.2003