Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic

Stephen Milsom

Solution Architect
West Malling,Kent

Summary

A highly experienced Solution Architect with in depth knowledge of both the Finance and Logistics business domains gathered over 20 years of in both industry and software sales and implementation across multiple industries and passionate about leveraging extensive ERP knowledge to drive business efficiency and success.

A Dynamic and engaging presenter with a proven ability to convey complex technical concepts to diverse audiences in a clear and compelling manner and am Skilled in developing and delivering presentations that not only inform but inspire stakeholders and decision-makers.

Overview

10
10
years of professional experience
1
1
Certification
2
2
Languages

Work History

Solution Architect

Infor
06.2023 - Current
    • Lead value based discovery sessions with clients and prospects to understand business strategy, key business drivers and major pain points
    • Lead Solution Consulting team with demo scripting, data prep and key value messaging
    • Deliver powerful and engaging software demos to link key functionality to strategy and pain points identified
    • Perform detailed follow up sessions, as required, to facilitate understanding of how software will align with business strategy

Principle Solution Consultant

Infor
06.2021 - 06.2023
  • Leading function based discovery sessions to work with key business users at prospects or existing customer to understand and document their pain points.
  • Prepare powerful and engaging software demos to answer identified pain points and show business value of adopting Infor's solutions
  • Writing detailed and visually engaging responses to Requests for Proposal/Information that detail how Infor's solutions meet requirements specified
  • Working with commercial colleagues to qualify Infor's fit to prospects Industry and requirements

Senior Solution Architect

Infor
06.2019 - 06.2021
  • Led implementation of Infor CloudSuite for some of Infor's largest customers in Aerospace & Defense and Automotive sectors.
  • Responsible for solution design, interfaces design, software extension specification and reporting/BI.
  • Understanding key metrics and drivers behind business case for projects and ensuring that value is delivered
  • Implementation workshop planning, requirements gathering, coaching of junior team members and leading conference room pilots to demonstrate future state solution to key stakeholders

Senior Solution Consultant

Infor
12.2016 - 06.2019
    • Functional lead for Finance on several key Infor projects in UK and North America
    • Created proofs of concept future state solutions, supporting customers with data capture and configuration to facilitate greater understanding of software capabilities.
    • Delivered professional presentations to clients showcasing product capabilities and benefits, leading to successful upselling opportunities.
    • Requirements gathering for reporting, interface and extensibility requirements, supporting testing and eventual deployment to prototype

Business Systems Manager

HoMedics Group Ltd.
06.2014 - 12.2016
  • Key liaison between business and IT, providing support and identifying opportunities to maximise business benefit delivered by system landscape.
  • Optimized business processes by identifying and implementing strategic system improvements.
  • Led successful software migration projects with thorough planning and execution strategies.
  • Created detailed documentation outlining processes, policies, procedures, roles, and responsibilities within Business Systems Management function.

Education

Master of Arts - Management Studies

Kingston University
Kingston Upon Thames, United Kingdom
04.2001 -

Postgraduate Diploma - Managment Studies

Kingston University
Kingston Upon Thames, United Kingdom
04.2001 -

Skills

  • Self Motivation

  • Critical Thinking

  • Process evaluation

  • Problem-Solving

  • Requirements Gathering

  • Problem-solving aptitude

  • Communication and Team Collaboration

  • Professionalism

  • Business Process Analysis

  • Active Listening

  • Business solutions

Software

TOGAF

SQL

ERP - Finance

ERP - Logistics

Certification

TOGAF, Practitioner

Timeline

Solution Architect

Infor
06.2023 - Current

Principle Solution Consultant

Infor
06.2021 - 06.2023

TOGAF, Practitioner

07-2019

Senior Solution Architect

Infor
06.2019 - 06.2021

Senior Solution Consultant

Infor
12.2016 - 06.2019

Business Systems Manager

HoMedics Group Ltd.
06.2014 - 12.2016

Master of Arts - Management Studies

Kingston University
04.2001 -

Postgraduate Diploma - Managment Studies

Kingston University
04.2001 -
Stephen MilsomSolution Architect