Operations Manager 17+ years' success leading innovation and retail management for high growth organisations A driver of change and business transformation and a retail specialist with a performance track record guiding cross-functional teams, achieving outstanding business outcomes in national and regional markets. Dynamic strategist with the motivation and determination for commercial success, professional development and brand identity. Business acumen leveraged to execute and propel robust sales strategies in line with various metrics and objectives including P&L, EBITDA and internal KPIs to with minimal operational costs and maximum ROI. A strong advocate for professional development through staff training and management to increase performance and influence right behaviours and values. Accomplished relationship management experience with excellent business communication, presentation and negotiation prowess. Trusted Brand Ambassador and Keynote Speaker for internal conferences, meetings and events.