Stephen Kwarteng
Summary
Experienced and compassionate Healthcare Assistant with over five years of continuous service delivering high-quality care across clinical and mental health settings. Demonstrates a strong track record of supporting individuals with complex mental health needs while upholding dignity, safety, and person-centred care.
Brings broad experience across respected healthcare providers and specialist services, including Elysium Healthcare, SM Resources, Battersea Bridge House, and Francis Care Services. This varied background has strengthened adaptability, clinical awareness, and the ability to provide consistent, high-quality support across different care environments.
Highly effective in multidisciplinary team working, maintaining a calm and proactive approach in high pressure situations. Recognised for strong interpersonal skills, reliability, and a genuine commitment to safeguarding, recovery focused care, and improving patient outcomes.
Overview
6
6
years of professional experience
Work history
HEALTHCARE ASSISTANT
Elysium Healthcare
Walton on the Hill, Surrey
09.2025 - Current
- Delivered person-centred care by supporting patients with daily living activities, personal care, and emotional wellbeing while maintaining dignity and respect.
- Monitored and recorded patients’ physical and mental health, reporting changes promptly to nursing staff and contributing to safe, effective care delivery.
- Worked collaboratively within a multidisciplinary team to maintain a safe, therapeutic environment, adhering to safeguarding, infection control, and health and safety standards
- Supported patients in structured activities and recovery-focused interventions, promoting independence, engagement, and positive therapeutic relationships
Health Care Assistant
Solid Matters Resources
London
08.2022 - 09.2025
- Delivered empathetic, customer-focused care to patients, showcasing strong interpersonal skills and ability to connect with individuals in a healthcare setting
- Monitored patients' health conditions, reported findings to healthcare professionals, and ensured accurate record-keeping, demonstrating attention to detail and data management skills
- Assisted patients with daily activities, promoting their comfort and well-being, and addressing their emotional and physical needs.
Support Worker
Francis Care Services
Harrow, London
04.2021 - 07.2022
- Provided one-on-one support to young people, addressing their individual needs and concerns, demonstrating strong communication and problem-solving skills
- Helped young people navigate social services and medical appointments, showcasing effective organizational skills and the ability to handle sensitive information
- Maintained comprehensive and accurate records of their progress, which required attention to detail and proficiency in data entry.
Office Assistant
Sam McObrien Associates Ltd
London
09.2019 - 03.2020
- Managed front-office duties including answering phone calls, directing client inquiries, and handling emails, demonstrating excellent communication and multitasking skills
- Assisted in setting up new client accounts, maintained accurate records, and processed data, showcasing strong organisational skills and attention to detail
- Collaborated with team members to ensure smooth office operations and supported internal processes, demonstrating teamwork and adaptability.
- Created weekly and monthly reports and presentations, enabling improved operational analysis.
Education
Safe Administration of Medicines Level 1 -
Elysium Healthcare
LondonAwareness of Ligature Reduction & Management -
Elysium Healthcare
LondonPMVA Refresher -
Trained Up Academy
LondonMental Health Training and Self-Harm -
Careskills Academy
LondonPrevention & Management of Violence and Aggression -
Trained Up Academy
London Bachelor of Science - Fisheries And Aquatic Sciences
University of Cape Coast, Ghana
08/2008 - 07/2012
Skills
- Person-centered Care
- Mental Health Support
- Team Collaboration
- De-escalation and Behavioural Management
- Safeguarding Awareness
- Communication Skills
- Observational and Reporting Skills
- Attention to Detail
- Safeguarding Awareness
- Confidentiality & Professionalism
- Adaptability and Reliability
- Use of medical software
References
References available upon request.
Timeline
HEALTHCARE ASSISTANT
Elysium Healthcare
09.2025 - Current
Health Care Assistant
Solid Matters Resources
08.2022 - 09.2025
Support Worker
Francis Care Services
04.2021 - 07.2022
Office Assistant
Sam McObrien Associates Ltd
09.2019 - 03.2020
Safe Administration of Medicines Level 1 -
Elysium Healthcare
Awareness of Ligature Reduction & Management -
Elysium Healthcare
PMVA Refresher -
Trained Up Academy
Mental Health Training and Self-Harm -
Careskills Academy
Prevention & Management of Violence and Aggression -
Trained Up Academy
Bachelor of Science - Fisheries And Aquatic Sciences
University of Cape Coast, Ghana
08/2008 - 07/2012